NHTSA Complaint #11254365 — 2015 DODGE JOURNEY ELECTRICAL SYSTEM

Complaint Details

ODI Number	11254365
Vehicle	2015 DODGE JOURNEY
Component	ELECTRICAL SYSTEM
Date of Incident	July 25, 2019
Date Filed	September 10, 2019
Mileage	66,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

CAR SHUTS OFF WHILE DRIVING AT ANY SPEED. IT SHITS OFF WHILE PARKED OR STOPPED AT A STOPLIGHT. THE CAR WILL NOT TURN BACK ON. SOMETIMES IT TAKE ABOUT 30 MINUTES AND IT WILL RESTART BUT WILL ONLY RUN FOR ABOUT 5-10 MINUTES. WHEN TRYING TO START THE CAR, WE PRESS THE BRAKE AND THEN THE START BUTTON AND THE CAR VIOLENTLY JERKS AS IT TRIES TO START, BUT WILL NOT TURN OVER. IT HAS HAPPENED SINCE WE BOUGHT THE CAR MARCH 2019 BUT THE DEALERSHIP WONT TAKE THE CAR BACK OR TRADE IT FOR SOMETHING ELSE.

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