NHTSA Complaint #11585317 — 2015 DODGE JOURNEY

The contact owns a 2015 Dodge Journey. The contact stated that while attempting to reverse at slow speeds in a parking area, the vehicle lost motive power. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) but the VIN and the model year was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 72,000.