NHTSA Complaint #11374040 — 2015 DODGE JOURNEY

HEAD ON COLLISION AT A TRAFFIC LIGHT. I WAS MAKING A LEFT TURN IT WAS RAINING AND THE OTHER CAR WAS GOING STRAIGHT . HE TOOK THE LIGHT ON RED AND WE BOTH HIT HEAD ON . I HIT MY HEAD ON THE STEERING WHEEL AND SIDE WINDOW . AIR BAG DID NOT DEPLOY HIT MY HEAD PRETTY BAD AND MY BACK AND NECK WERE IN PAIN HAD TO TAKE OFF WORK AND LOST MY ONLY CAR AND JOB . WENT TO THERAPY FOR A WHILE MY CONCERN WAS WHY DIDN'T THE AIR BAGS DEPLOY . THE OTHER CARS AIR BAGS DEPLOYED. I HAD AN EYE WITNESS AND POLICE REPORT BUT I STILL LOSS THE BATTLE . STILL PAYING FOR A CAR THAT DOESN'T WORK. PLS IF U CAN HELP ME RESOLVE THIS IT WILL BE A BIG HELP. I STILL FILL PAIN IN MY NECK FROM THE ACCIDENT. I DON'T WANT TO TAKE LEGAL ACTIONS I JUST WANT WHAT IS RIGHT . THANK YOU