NHTSA Complaint #11354455 — 2015 DODGE JOURNEY STRUCTURE:BODY

Complaint Details

ODI Number	11354455
Vehicle	2015 DODGE JOURNEY
Component	STRUCTURE:BODY
Date of Incident	August 22, 2020
Date Filed	September 11, 2020
Mileage	74,795 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHILE DRIVING ON THE EXPRESS WAY I CHANGED LANES AND SUDDENLY THE CAR JERKED AND STARTED GOING FASTER, THE CHECK ENGINE LIGHT STARTED BEEPING , I PUT MY FOOT ON THE BRAKE BUT THE CAR DID'NT SLOW DOWN FAST ENOUGH, SOON AS I LOOKED UP I CRASHED ON MY DRIVER SIDE, NO AIR BAGS CAME OUT...I DROVE THE CAR HM, THE SENSOR STARTED BEEPING LOW KEY BATTERY..I CHANGED OUT THE KEY BATTERY AND TWO DAYS LATER THE CAR START SAYING NO KEY DETECTED, I THEN CALLED A LOCKSMITH, THEY HAD ME BUY A NEW KEY FOB TO REPROGRAM..IT DIDN'T WORK, THERE IS SOMETHING VERY MUCH ELECTRICAL GOING ON WITH THIS VEHICLE.

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