NHTSA Complaint #11266733 — 2015 DODGE JOURNEY

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE IN REVERSE, THE VEHICLE WOULD NOT IMMEDIATELY STOP WHEN PROMPTED. ALSO, WHILE SWITCHING THE TRANSMISSION TO THE DRIVE POSITION, A LOUD NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO CAPE CORAL CHRYSLER (2200 NE PINE ISLAND, CAPE CORAL, FL) WHERE THE MOTOR MOUNT WAS REPLACED, BUT THE FAILURES CONTINUED. IN ADDITION, WHILE DRIVING AND SLOWING DOWN TO APPROACH A STOP LIGHT, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO THE REAR OF A SECOND VEHICLE. DURING THE CRASH, THE DRIVER SUSTAINED NECK AND BACK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 64687641. THE DEALER WAS NOT NOTIFIED OF THE CRASH. THE FAILURE MILEAGE WAS 44,000.