2015 TESLA MODEL S Unknown Or Other Problems

189 NHTSA complaints on file

Check any vehicle history by VIN - Free vehicle history report

All Unknown Or Other Complaints — Page 2

#11395585 |
THE FRONT OF THE CAR WILL EMIT A LOUD BUZZING NOISE
#11391179 |
MCU GOES BLANK; THIS EFFECTS EXTERIOR LIGHTS; ACCELERATION SETTINGS; STEERING MODES; REGENERATIVE BRAKING; STOPPING MODE; THE ENTIRE SOUND SYSTEM, INCLUDING THE TURN-SIGNAL TONES; DISPLAYING WARNING NOTIFICATIONS; CRITICAL GAUGES; GPS NAVIGATION; SELF-DRIVING MODE; REAR VIEW CAMERA; ABILITY TO CHARGE; SUSPENSION; HEATING AND AIR CONDITIONING; AND THE SUNROOF
#11394385 |
CENTER DISPLAY WON'T TURN ON AND LOST LEFT ,RIGHT SIGNAL. WAS EXTREMELY DANGEROUS WHEN I WANT TO CHANGE LANE. PRETTY MUCH ANYTHING IN THAT 19" DISPLAY OPTION LOST CONTROL. SIDE MIRROR FOLD AND WON'T OPEN BACK NORMAL. THIS HAPPENED WHEN I WHEN TO THE MARKET AND CAME OUT THE DISPLAY DARK BLACK.
#11389542 |
WHILE DRIVING IN HEAVY TRAFFIC THE CAR'S EMMC WENT DEAD AND TOOK OVER 10 MINUTES TO REBOOT. ALL SAFETY DRIVING FEATURES WERE NOT FUNCTIONING DURING THIS TIME. THIS IS THE FORTH TIME THIS HAS HAPPENED IN THE PAST SIX MONTHS. TESLA SENT AN EMAIL THAT THEY HAD A MEMORY MODULE PROBLEM WITH THE CAR'S EMMC THAT CAUSED THE SAME PROBLEM I WAS EXPERIENCING, SO I MADE A SERVICE APPOINTMENT. WHEN I TOOK IT IN I WAS TOLD MY CAR DID NOT HAVE BAD MEMORY MODULES. THEY SAID THAT IT WAS "NORMAL" FOR THE EMMC TO REBOOT FROM TIME TO TIME, AND AS A CURTSEY THEY WOULD NOT CHARGE ME A DIAGNOSTIC FEE FOR LOOKING AT IT. WE EXCHANGED SEVERAL EMAILS ABOUT HOW THIS COULD BE CONSIDERED "NORMAL" ESPECIALLY SINCE IT WAS HAPPENING MORE OFTEN, BUT THE OFFERED NO RESOLUTION TO THE ISSUE. THERE REALLY APPEARS TO BE SOMETHING WRONG WITH...
#11389219 |
I AM THE OWNER OF TESLA MODEL S 2015. I AM EXPERIENCING A PERSISTENT MALFUNCTION OF THE MCUV1 UNIT WHICH CONTROLS THE ESSENTIAL FUNCTIONS OF THE VEHICLE. THIS ISSUE IS A KNOWN ISSUE AS PER NHTSA LETTER TO TESLA ON JANUARY 13TH 2021 AS WELL AS A CONSUMER REPORTS REVIEW (HTTPS://WWW.CONSUMERREPORTS.ORG/CAR-RECALLS-DEFECTS/NHTSA-ASKS-TESLA-TO-RECALL-MODEL-S-MODEL-X-TOUCH-SCREEN-SAFETY-ISSUES/). I HAVE REQUESTED REPLACEMENT OF THE KNOWN MCUV1 DEFECT WITH THE TESLA BROOKLYN SERVICE CENTER (160 VAN BRUNT STREET, BROOKLYN, NY 11231). THEY HAVE REFUSED TO REPLACE THE ENTIRE UNIT AND WILL ONLY WORK ON SMALLER FIXES. I AM FILING THIS COMPLAINT AS THE TESLA BROOKLYN SERVICE CENTER SHOULD REPLACE THE ENTIRE UNIT WHICH HAS BEEN FOUND TO BE DEFECTIVE; WHICH IN TURN CAN POTENTIALLY CREATE AN UNSAFE DRIVING CONDITION FOR ME AND MY FAMILY. PLEASE ADVISE HOW I MAY ADDRESS THIS SAFETY CONCERN AND ENSURE THE MCUV1 IS SAFE FOR MY FAMILY AND KIDS. THANK YOU IN ADVANCE...
#11388445 |
WHEN I TURNED ON MY CAR IN THE GARAGE THE TOUCH SCREEN WOULDN'T LIGHT UP AND THE CAR WAS DEAD. I CALLED ROADSIDE ASSISTANCE AND THE MAN HAD ME GO THROUGH A SERIES OF RESETS WHICH FINALLY GOT THE CAR GOING ENOUGH SO I COULD DRIVE IT VERY CAREFULLY TO THE TESLA SERVICE CENTER WHICH IS 15 MILES AWAY. THE CAR COULD BE OPERATED BUT THERE WAS NO SCREEN AND THE DIRECTIONAL SIGNALS WOULDN'T WORK. THEY KEPT THE CAR FIVE DAYS TRYING TO RESTORE THE TOUCHSCREEN AND WERE FINALLY SUCCESSFUL. THEY SAID THEY DID NOT REPLACE PARTS AND THE COST WAS $186.11 THE SCREEN HAS GONE DARK A FEW TIMES SINCE BUT I HAVE BEEN ABLE TO GET IT BACK WITH REBOOTING AND WAITING. OTHER COMPLAINTS I HAVE READ ABOUT DON'T MENTION THE FACT THAT THE DIRECTIONAL SIGNALS DON'T WORK SO I FELT I SHOULD LET YOU KNOW THAT ADDITIONAL...
#11385692 |
MY MEDIA CONTROL UNIT (MCU) IS CONSTANTLY CRASHING OR FAILING TO BOOT RESULTING IN ME NOT BEING ABLE TO CONTROL THE HVAC, ADJUST ANY OPTIONS INCLUDING TURNING ON/OFF LIGHTS OR SAFETY CONTROLS, AND FAILURE OF THE BACK UP CAMERA. THIS WILL HAPPEN EITHER ON BOOT UP OF THE CAR OR WHILE DRIVING. THIS HAS BEEN ONGOING SINCE AT LEAST MARCH 2018 WITH TESLA CONSTANTLY SAYING IT'S A SOFTWARE/FIRMWARE ISSUE AND THAT I NEED TO UPDATE WITH THE UPDATE NEVER SOLVING THE PROBLEM. AS LATE AS FEBRUARY 2020 TESLA DID A TOTAL "FACTORY RESET. WHICH WILL ERASE THE ENTIRE MCU AND ALL IT'S CONTENTS." THIS DID NOT DO ANYTHING TO SOLVE ANY OF THE PROBLEMS BUT IT DID ALLOW THEM TO INSTALL UPDATES THAT SEVERELY LIMITED MY CHARGING SPEEDS CITING CONCERNS ABOUT THE BATTERY, BUT DID CONTINUED ON TO SAY THAT NOTHING IS WRONG WITH MY BATTERY. IF THERE'S NOTHING WRONG...
#11385106 |
TESLA UPGRADED THE INFOTAINMENT SYSTEM ON MY CAR AND AS A RESULT THE SCREEN'S VIEW OF THE BACKUP CAMERA IS NOW EXTREMELY DARK WHEN USED AT NIGHT. MY WIFE NARROWLY AVOIDED HITTING A TREE THE FIRST NIGHT. THE UPGRADED SYSTEM'S BACKUP CAMERA IS ALMOST USELESS NOW AND A REAL SAFETY HAZARD AS ONE CAN NO-LONGER SEE THE ROAD OR ANY OBSTACLES WHEN REVERSING AT NIGHT. PREVIOUSLY, IT WAS A VERY WELL PERFORMING SYSTEM. TESLA HAS NOT FIRM TIMELINE TO RECTIFY THIS ISSUE.
#11376893 |
THE ISSUE IS RELATED TO MCU (MEDIA CONTROL UNIT). BACK IN JUNE 2020, MY VEHICLE HAS ISSUE WITH MCU. THE TECHNICIAN RECOMMENDED TO REPLACE THE UNIT AND TYSONS CORNER ,VA SERVICE CENTER PERFORMED THE SERVER TO REPLACE IT. ON 11/09/2020 TESLA ISSUED THE WARRANTY ADJUSTMENT PROGRAM ANNOUNCEMENT (HTTPS://WWW.TESLA.COM/SUPPORT/WARRANTY-ADJUSTMENT-PROGRAM) AND IT WAS STATED THAT IT ONLY APPLIES TO THE ORIGINAL OWNERS, BUT NOT SECOND (TRANSFERRED) OWNERS - WHICH IS UNFARE. WE BROUGHT IN FEB 2019 AND THE CURRENT MILLAGE IS AROUND 37K. PLEASE REVIEW THE REQUEST AND HELP TO GET THE REFUND FOR THE CHARGES INCURRED FOR REPAIRING THE MCU
#11375680 |
TESLA MODEL S 2015 90D. I HAVE A SERVICE APPOINTMENT COME NOVEMBER 30TH 2020 FOR THIS BUT I HAVE HAD MULTIPLE OCCURRENCES OF THE MAIN PANEL AND SIDE PANEL DISPLAY GO COMPLETELY CRASH AND BLACK SCREEN ON ME. DISABLING BOTH THE "AUTOPILOT" V1 FEATURE IN MID USE ON A HIGHWAY GOING 60+ MPH, GPS AND OTHER IMPORTANT ASSISTANT INFORMATION SUCH AS VEHICLE SPEED ETC(BECAUSE SCREENS ARE BLACK). ITS A VERY JARRING AND DANGEROUS EXPERIENCE GOING FAST ON THE HIGHWAY AND HAVING THE CAR "CRASH" IN SUCH A WAY THAT JUST GAS AND BREAKING ARE ALL THAT ARE SUDDENLY LEFT WORKING IN AN INSTANCE(ESPECIALLY WHEN YOU HAVE THAT AUTO PILOT FEATURE ENGAGED ON A TURN). I STRONGLY RECOMMEND NHTSA TO CONTINUE THEIR INVESTIGATION TOWARDS THIS AS THERE ARE LIKELY SERIOUS FLAWS WITH THE EMMC SYSTEM AND SOFTWARE THESE EARLY MODEL S CARS RELEASED WITH. I AM AFRAID TESLA IS GOING TO...
#11375170 |
MCU FAILURE ON A SALVAGE TITLED VEHICLE, TESLA WILL NOT REPLACE THE MCU UNDER WARRANTY OR WARRANTY EXTENSION DUE TO THE VEHICLE BEING SALVAGE. A RECALL IS THE ONLY WAY TO PROTECT ALL TESLA OWNERS FROM THIS SAFETY ISSUE.
#11375016 |
CENTER TOUCH SCREEN AND INSTRUMENT CLUSTER BOTH WENT BLANK ON THREE OCCASIONS. CAR WOULD STILL DRIVE BUT ALL OTHER FUNCTIONS WERE DISABLED FOR VARYING DEGREES OF TIME. MOST RECENTLY IT TOOK OVERNIGHT FOR THE INSTRUMENT CLUSTER TO FULLY RETURN. I AM AWARE THAT THIS MODEL HAS THE OLDER CHIP WHICH CAN CAUSE THIS PROBLEM. TESLA NOTIFIED ME THAT THEY WOULD REPLACE IT AND I TOOK THE CAR IN FOR SERVICE TODAY 11/17/20. RECEIVED SOME PUSHBACK FROM TESLA BUT IT IS SCHEDULED TO BE FIXED BY 11/23.
#11374933 |
TOUCH SCREEN MEMORY CHIP FAILING. SCREEN HAS GONE BLANK WHILE DRIVING AND NO LONGER WILL PROCESS THINGS THAT PREVIOUSLY WORKED - PERHAPS MEMORY CAPACITY IS IMPAIRED ? REAR VISIBILITY IS MARGINAL WHEN SCREEN CAN NOT DISPLAY REAR CAMERA. SCREEN FAILURE WHILE DRIVING WAS ON AN INTERSTATE HIGHWAY.
#11374942 |
THE MAIN CONTROL UNIT CENTRAL SCREEN FROZE AND I COULD NOT GET THE CAR TO FUNCTION FOR ABOUT 7-8 MINS. DURING THIS TIME, ALL MAJOR FUNCTIONS OF CLIMATE CONTROL, REAR VIEW CAMERA, AND THE CAR ITSELF WAS NON-FUNCTIONAL. EVEN WHEN THE CAR FUNCTIONS, THERE ARE MANY TIMES WHEN THE COMPUTER STARTS TO GO SLOW. SOMETIMES CAUSING THE TOUCH SCREEN TO GET UNRESPONSIVE DURING DRIVING THE CAR. AND A FEW TIMES, THE TOUCH SCREEN HAS EVEN GONE DARK AND NON-FUNCTIONAL WHILE DRIVING THE CAR. HISTORY BEFORE THIS LATEST INCIDENT: NOTE THAT THIS HAS HAPPENED MANY TIMES IN THE PAST 1.5 YEARS. I TOOK THE CAR SEVERAL TIMES TO THE TESLA SERVICE SHOP AND THEY USED TO JUST TELL ME TO REBOOT THE COMPUTER AND THEY MANAGED TO RESET THE COMPUTER A COUPLE OF TIMES WHILE IN WARRANTY. FINALLY AT ONE POINT AFTER THE WARRANTY EXPIRED, THE COMPUTER COMPLETELY DIED EARLIER THIS...
#11374958 |
THE TOUCHSCREEN WOULD BECOME LESS RESPONSIVE, THE POWER-UP TIME BECOMES LONGER, THE SCREEN WOULD FREEZE AND I WOULD HAVE TO BE REBOOTED TO PUT IN MY PIN TO DRIVE. CAN SEE ONE OF THE FREEZE SCREEN TIMES AT HTTPS://YOUTU.BE/Z842RTUFGD8 I HAVE RECEIVED AN EMAIL (UPLOADED AS JPG) BUT TELSA STILL WONT FIX MY SCREEN PROBLEMS AND THIS HAS BEEN GOING ON FOR AT LEAST 8 MONTHS NOW.
#11374061 |
THERE ARE TWO ISSUES WITH THE CAR AND FOUND OTHER OWNERS HAVE SEEING THE SAME ISSUE 1. THE LARGE SCREEN GOES BLANK AND DARK AND IS UNUSABLE AND TAKES A WHILE TO START UP THE OTHER FUNCTIONS CAN'T BE USED 2) THE DOOR HANDLE STOPPED GOING IN AND OUT AND HAD TO BE REPLACED THIS IS A KNOWN ISSUE ON LINE WITH THE WIRING BEING FRAYED AND BROKEN AND THE COGS ALSO WEAR OUT THIS HAS BEEN REPORTED ON LINE WITH OTHER MODEL S OWNERS THE TECHNICIAN WHO CAME TO REPLACE THE OK'D ONE STATED THAT THIS IS AN UPGRADE AND NOT A REPLACEMENT WHICH I THINK SHOULD BE DONE FOR ALL 4 AND SHOULD BE A SAFETY RECALL SINCE THE DOORS ARE NOT OPENING FROM THE OUTSIDE AND WILL BE DIFFICULT TO OPEN THE DOOR IN CASE OF AN EMERGANCY.
#11372525 |
THE TRUNK WOULD NOT OPEN. I CRAWLED IN THE BACK AND TRIED TO USE THE SAFETY RELEASE. THE HANDLE OF THE SAFETY RELEASE BROKE, BUT THE TRUNK WOULD NOT OPEN. HAD SOMEONE BEEN TRAPPED IN THE TRUNK, THEY WOULD HAVE HAVE BEEN ABLE TO ESCAPE.
#11365900 |
INFOTAINMENT SYSTEM HAS STOPPED WORKING, ALONG WITH IMPORTANT SAFETY FEATURES LIKE LIGHTING, BLINKERS, CRUISE CONTROL, CLIMATE.
#11363976 |
TOUCHSCREEN FAILED. TESLA HAS ORDERED A REPLACE PART. I AM NOT USING TESLA UNTIL REPAIRED. FROM DOWN DATE TO REPAIR TIME-ABOUT ONE MONTH0
#11362938 |
MY CENTER SCREEN THAT CONTROLS THE VEHICLE FUNCTIONS SUCH AS AIR CONDITIONING, ALL VEHICLE SETTINGS, MAP, CRUISE CONTROL, VEHICLE COLLISION SENSORS, LDER, ETC ARE NOT FUNCTIONING BECAUSE THE MCU UNIT FAILED. THE EMMC CHIP INSIDE MCU FAILED WHEN THE VEHICLE WAS DOWNLOADING A UPDATE SENT FROM TESLA OVER THE AIR. THE CAR DOESNT WANT TO TURN ON HALF THE TIME AND VEHICLE DRIVEABILITY AND FUNCTIONS ARE VERY LIMITED. TESLA HASNT RESPONDED TO MY COMPLAINTS AND MY ISSUE. THE CAR WAS IN MY DRIVEWAY AND DOWNLOADING WHEN THE SCREEN QENT BLACK AND NEVWR TURNED BACK ON. I TOOK IT TO A TESLA 3RD PARTY SHOP AND THEY ADVISED ME TO KEEP CALLING TESLA TO NOTIFY THEM OF FAULTY MCU AND EMMC UNIT. THE DANGER IS THAT THE VEHICLE COLLISION AND SAFETY FEATURES ARE DISABLED AND ITS DNGEROUS DRIVING ON ROADS.
#11361481 |
THE COMPUTER (MCU 1 UNIT) FAILED 8 TIMES AND 4 TIMES TAKEN TO THE TESLA SERVICE CENTER LAKE DESTINY DRIVE IN ORLANDO. TESLA NOT REPAIRED PROBLEM. NO NAVIGATION OR SELF DRIVE. THIS PROBLEM OCCURS AT ALL TIMES. (STANDING STILL OR MOVING.)
#11360560 |
MY MCU HAS CRASHED SEVERAL TIMES OVER THE LAST 8 WEEKS. FIRST TIME WAS WHEN THE MOBILE SERVICE WAS COMING OUT TO CODE A REPLACEMENT KEY. THE SOFTWARE THEY SENT APPEARED TO CRASH THE MCU THE FIRST TIME. IT WOULD WORK FOR A WEEK AT A TIME, THEN SEVERAL DAYS NOW IT'S PERMANENTLY OFF. NO HVAC CONTROL, TURN SIGNALS, AND CHARGING IS LIMITED TO 8AMPS ON MY 30 AMP LEVEL 2 CHARGER AND SUPERCHARGING IS DISABLED. CAR IS ABLE TO DRIVE, BUT NOT FAR DUE TO THE PAINFULLY SLOW CHARGE. APP WILL NOT SYNC WITH CAR AND I CAN'T SEE MY SCHEDULED SERVICE APPT. WE PURCHASED THE CAR USED (3RD PARTY) AND WE DID NOT HAVE ISSUES FOR ALMOST 2 MONTHS UNTIL WE CODED THE NEW KEY, AND DID A SOFTWARE UPDATE OR TWO. THERE ARE 80 PAGES OF COMPLAINTS AND THIS IS WELL DOCUMENTED ON TESLA'S OWN FORUM, TIME...
#11355337 |
MCU UNIT WONT TURN ON. THIS UNIT CONTROLS HVAC / SAFETY FEATURES SUCH AS CHILD LOCKS / SUNROOF / AND MOST IMPORTANTLY TURN SIGNALS. THE CAR TURNS ON BUT THE SCREEN STAYS OFF. I THINK THIS HAS TO DO WITH ITS MEMORY, I HAD A SMILIAR ISSUE ABOUT 2 MONTHS AGO WHERE AN UPDATE CAUSED THE CAR TO REBOOT REPEATEDLY UNTIL SOMEONE AT TESLA INSTALLED A REMOTE UPDATE AND REBOOTED THE CAR.
#11355188 |
THE MEDIA CONTROL UNIT WENT DARK ON 9/4/2020. VEHICLE WAS STATIONARY. THE VEHICLE WAS PURCHASED NEW AND TOOK DELIVERY 12/24/2015. VEHICLE HAS 54473 MILES CURRENTLY. THERE SHOULD BE A RECALL. HTTPS://WWW.GOOGLE.COM/AMP/S/WWW.AUTOWEEK.COM/NEWS/TECHNOLOGY/AMP32998329/NHTSA-INVESTIGATING-TESLA-MODEL-S-TOUCHSCREEN-MEDIA-CONTROL-UNIT/
#11354363 |
HAVE AN ISSUE WITH THE CENTRAL TOUCH SCREEN PANEL GOING BLANK. THE EMBEDDED MULTI-MEDIA-CARD MEMORY (EMMC) IN THE MCU INS LIKELY THE ISSUE. THIS IS CAUSING THE CENTRAL TOUCH SCREEN PANEL (THAT CONTROLS AIR BAGS, NAVIGATION, MUSIC, HEATING ETC..). THIS SCREEN HAS BEEN CAUSING A PROBLEM FOR MANY MONTHS. WE GOT A 'TEMPORARY FIX' BY A RESET THAT COST 100S OF DOLLARS - BUT IT WENT BLANK AGAIN. THIS IS A DESIGN FLAW THAT HAS NOTHING TO DO WITH HOW WE DRIVE THE CAR - IT HAS GOT FIXED IN THE 2018 AND LATER MODEL S MODELS - BUT IT LOOKS LIKE IT IS A SYSTEMATIC ISSUE IN MANY CARS PRIOR TO THAT.
#11354045 |
RE INVESTIGATION PE 20-010, MCU HAS FAILED AND LOSS OF REAR VIEW CAMERA DISPLAY IS A RESULT. REACHED OUT TO TESLA APPROXIMATELY ONE MONTH AGO AS THE MCU WAS BEGINNING TO FAIL. KNEW IT WOULD TAKE APPROXIMATELY ONE MONTH TO GET AN APPOINTMENT/PARTS. TESLA REFUSED (VIA EMAIL) TO REPLACE UNDER WARRANTY UNTIL MCU WAS IN COMPLETE FAILURE. UNIT COMPLETELY FAILED ON 9/8/2020. MADE APPOINTMENT FOR REPLACEMENT; FIRST AVAILABLE APPOINTMENT WAS 9/30/2020.
#11352983 |
CENTER SCREEN (MCU) WENT OUT , LOSE ALL SAFETY FEATURES BECAUSE THE SCREEN IS ALL BLACK
#11352868 |
MEC FAILURE ON CENTRAL PANEL....CONSOLE IS ALL BLACK AND MINIMAL FUNCTION ON DRIVE DISPLAY...NO AC/HEAT.... CAUSE NO HORN NO DISPLAY NO CAMERA NO AUDIO.NO AC NO TURN SIGNALS. WHILE DRIVING NO CONTROLS ACCESS TO THE CAR..NO CENTER DISPLAY NO AIRBAG AND AIRBAG ERROR...NO APP ACCESS EITHER AND CAR COULD NOT REBOOT EITHER...AND STRANGE CHARGING SOUND IN FRONT BATTERY
#11351667 |
TESLA MCU1 EMMC FAILURE. MY MCU WENT OUT IN JULY. THE TESLA BURBANK SERVICE CENTER KNEW THIS, EVEN HAD THE MCU ON ORDER, BUT ONCE I TOOK MY CAR IN, SAID A FACTORY RESET WAS ALL I NEEDED. A MONTH LATER, PROBLEMS HAPPENED AGAIN. BLANK TOUCHSCREEN, BLINKERS DON'T WORK, AND AC GOES OFF AND ON - IN THE MIDDLE OF A HEATWAVE!!! I TRIED CALLED THE BURBANK SERVICE CENTER, LEFT A MESSAGE, OF COURSE NO ONE CALLED BACK. I SET UP ANOTHER APPOINTMENT THE ONLY WAY TESLA ALLOWS, ON THE APP, NO WAY TO TALK TO A HUMAN. THEY SAID A MOBILE TECH WOULD COME TO MY HOUSE IN A BOUT A WEEK. (BASED ON WHAT BURBANK SC TOLD ME, I KNEW A MOBILE TECH COULDN'T FIX THIS; BUT THE APP DIDN'T ALLOW ME TO SPECIFY THIS). THE DAY BEFORE THE APPOINTMENT, THEY FINALLY READ MY NOTES. SHOCKER, IT ISN'T...
#11350703 |
MCU ON TESLA CRASHED AGAIN. LAST YEAR IT WAS REPLACED, AND THIS YEAR CRASHED AGAIN. TESLA KEEPS POSTPONING REPAIR. SAYING THEY ARE TOO BUSY. WITH THE MCU CRASHED, TURN SIGNAL DOES NOT WORK AND MAKES CAR NOT DRIVEABLE. I UNDERSTAND YOU ALL ARE INVESTIGATING THIS ISSUE? THE DATE IDENTIFIED BELOW IS THE SECOND TIME. THIS HAPPENED LAST YEAR AS WELL.
#11350156 |
ON 7/2/20, CENTER CONSOLE STOPPED WORKING WHEN STARTED UP. THIS AFFECTS/CONTROLS CLIMATE CONTROL, BACK UP CAMERA, BLINKERS, AND MAPS. CAR IS ABLE TO DRIVE, BRAKE, AND STEER. INABILITY TO USE BLINKERS IS HAZARDOUS. I BELIEVE IT IS A KNOWN PROBLEM WITH THE MCU CHIP. MANY TESLAS ARE HAVING PROBLEMS WITH THIS CHIP 4-5 YEARS INTO OWNERSHIP. SERVICE CENTER STATES THERE IS A LONG BACK ORDER, ESSENTIALLY MAKING IT SO THAT THE BEST-CASE SCENARIO IS I AM WITHOUT MY CAR FOR 8 WEEKS AS IT IS UNSAFE TO DRIVE.
#11349721 |
MCU1 WENT OUT WITH 41000 MILES
#11349148 |
MCU FAILURE, WHEN BACKING UP THE REAR CAMERA DOES NOT TURN ON, CENTER SCREEN CONSOLE HAS GONE BLACK AND WILL NOT REBOOT DESPITE MULTIPLE ATTEMPTS TO DO SO. SEEMS LIKE A MCU FAILURE. CAR IS ESSENTIALLY VERY HARD TO DRIVE - HARD TO BACK UP - REAR CAMERA IS NOT FUNCTIONING, HAS BECOME A SAFETY PROBLEM. HAS BEEN INTERMITTENT OVER LAST FEW WEEKS, NOW PERMANENT.
#11348955 |
MONITOR FAILURE. WITH LOST OF NAVIGATION, AIR CONDITIONING ETC.WHILE STATIONARY. HAPPENED 2018. REPLACED MONITOR AND I WAS CHARGED 2000 DOLLARS.
#11349026 |
THE DRIVER'S DISPLAY PANEL WHICH DISPLAY THE SPEED AND OTHER IMPORTANT INFORMATION ABOUT THE STATE OF THE VEHICLE IS BUBBLING AND MAKING IT DIFFICULT TO READ THE CURRENT SPEED. THIS IS A COMMON PROBLEM WITH THIS MODEL ACCORDING TO THE OWNERS FORUM. EVEN THOUGH THIS IS A COMMON SAFETY PROBLEM, TELSA HAS NOT ISSUED A RECALL FOR THIS PROBLEM.
#11348516 |
WHILE STATIONARY, MIDDLE TOUCH PANEL (MCU) ON MY 2015 TESLA MODEL S 85 (~60,000 MILES) STARTED FREEZING UP BETWEEN VEHICLE CONTROLS (LOWER LEFT 'CAR' ICON) AND GARBLING SCREEN WHEN TRYING TO SWITCH BETWEEN THEM, A COUPLE OF DAYS AGO. I NOTICED FIRST SYMPTOMS ABOUT A WEEK AGO WHEN PERCENT CHARGED ON THE MIDDLE TOUCH PANEL DIDN'T UPDATE TOGETHER WITH THE INSTRUMENT PANEL WHILE SUPERCHARGING. NOW I HAVE TO SCROLL-WHEEL-RESET MY CAR TWICE A DAY: BEFORE DRIVING TO WORK (IT'S FROZEN IN THE MORNING) AND AGAIN BEFORE DRIVING HOME FROM WORK (FROZEN AGAIN IN THE AFTERNOON). AN ADDITIONAL SYMPTOM MANIFESTED ITSELF TODAY: MY REARVIEW CAMERA STARTED GETTING A NASTY 'GRAY VEIL' OVER IT SO YOU CAN'T SEE ANYTHING; IT SEEMS TO KEEP APPEARING AND DISAPPEARING.
#11348590 |
COMPLETE FAILURE OF MCU WHEN STARTING THE CAR AFTER ONLY 31K MILES, CAUSING BLACKOUT OF AL SCREENS, DRIVER INFORMATION, CONTROLS, ETC. TESLA HAD ME DRIVE IT TO THE SERVICE CENTER IN THAT CONDITION AND CHARGED $1,462 TO REPLACE WITHOUT ANY INDICATION THAT IT IS A KNOWN DESIGN PROBLEM. (NOTE INCIDENT DATE IS APPROXIMATE.)
#11348651 |
THE MAIN CENTER SCREEN COMPUTER BEGAN DEGRADING IN PERFORMANCE OVER TIME (CAUSING MORE DRIVER ATTENTION TO BE DIVERTED AWAY FROM DRIVING TO DEAL WITH FUNCTIONS IT CONTROLS, AS IT WAS LAGGY AND NOT VERY RESPONSIVE). THEN, ONE DAY, I GOT INTO THE CAR TO GO SOMEWHERE AND WASN'T ABLE TO BOOT THE MAIN COMPUTER/SCREEN AT ALL. IN ADDITION TO EVERYTHING IT CONTROLS NO LONGER BEING ACCESSIBLE OR WORKING (E.G. CLIMATE CONTROL, MANUAL HEADLIGHTS, DOME LIGHTS, ANTI-THEFT ALARM, POWER STEERING STRENGTH, SUSPENSION HEIGHT, ETC.), I ALSO FOUND THAT I NO LONGER HAD WORKING TURN SIGNALS AND HAD TO USE OUT-THE-WINDOW HAND SIGNALS WHEN I DROVE TO THE SERVICE CENTER FOR REPAIR.
#11344124 |
AFTER THE 12V BATTERY ON OUR CAR DIED, IT WAS REPLACED BY TESLA SERVICE. AFTER THE BATTERY WAS REPLACED, THE CENTER SCREEN (MCU) WOULD NOT COME ON. THIS SCREEN CONTROLS ALMOST EVERYTHING IN THE CAR, INCLUDING BACKUP CAMERA, PARK DISTANCE CONTROLS, AUTO-PILOT, DOOR LOCKS, SUSPENSION, ADJUSTING BRAKING AND COLLISION WARNINGS, OPENING AND CLOSING SUNROOF, CHARGING (IT'S AN ELECTRIC CAR - NONFUNCTIONAL IF WE CAN'T ADJUST CHARGING), CLIMATE CONTROL, REMOTE COMMUNICATION, SOFTWARE UPDATES, ENTERTAINMENT SYSTEM, ETC. WE CONTACTED TESLA, AND THE SERVICE MANAGER TOLD US THESE SCREENS REGULARLY FAIL AT AROUND 4 YEARS (OUR VEHICLE IS 4-1/2 YEARS OLD). IN ADDITION, FAILURE IS APPARENTLY ACCELERATED BY THE FAILURE OF THE 12V BATTERY. AFTER WAITING MANY WEEKS FOR A "REPLACEMENT PART," WE WERE CONTACTED AND TOLD THEY HAD ACCIDENTALLY ORDERED A COMPLETE REPLACEMENT, WHICH WOULD COST $2,700 (WE HAD BEEN QUOTED $1,300). THE CAR HAS BEEN UNDRIVEABLE FOR MONTHS. IN ADDITION, IF...
#11343614 |
THE MCU THAT OPERATES THE CAR FAILED.
#11343121 |
THE CENTER SCREEN/MCU SUDDENLY STOPPED WORKING (WENT BLACK). TRYING REBOOT/STANDARD TROUBLESHOOTING STEPS HAS NOT YIELD ANY SUCCESS. AFTER A FEW DAYS, MANY OTHER FEATURES, INCLUDING BLINKERS (EXCLUDING EMERGENCY/FLASHERS LIGHTS, WHICH ACTIVATE BUT LACKING SOUND) STOPPED WORKING. MADE AN APPOINTMENT THROUGH TESLA APP, WITH DESCRIPTION OF THE ISSUE, ON 6/24 FOR 6/30 (EARLIEST AVAILABLE DATE); ON 6/26, I RECEIVED AN EMAIL THAT THE APPOINTMENT HAD BEEN MOVED TO A SERVICE CENTER FOR 7/7. ON THE SAME DAY (6/26/2020) AND ABOUT AN HOUR AFTER INITIAL RMAIL, I RECEIVED ANOTHER EMAIL THAT MY APPOINTMENT HAD BEEN CANCELED "PER YOUR REQUEST", BUT I HAD NOT REQUESTED A CANCELLATION. I VISITED TESLA'S SERVICE CENTER IN SAN DIEGO - MIRAMAR BETWEEN 7/7-7/10 TO INQUIRE ABOUT SERVICE CANCELLATION AND REQUEST A SERVICE FOR MY CAR, BUT I WAS TOLD THAT THEY HAD CANCELLED MY APPOINTMENT DUE TO PARTS UNAVAILABILITY AND I WOULD BE CONTACTED LATER ONCE PARTS...
#11343110 |
MCU FAILED ON MY CAR. BLINKER SOUND WOULDN'T WORK AND THUS DIDN'T KNOW IF SIGNALS WERE WORKING OR NOT. AC/DEFROST WASN'T WORKING EITHER. DURING THE WINTER THIS WOULD BE A SERIOUS PROBLEM BECAUSE OF FOGGING. VEHICLE WAS IN MOTION. I PULLED OVER AND A RESTART OF THE MCU BROUGHT IT BACK TO LIFE BUT AM CONCERNED THAT THE DOCUMENTED WEAR-OUT OF THE EMMC NAND FLASH IS CAUSING MY MCU TO FAIL PREMATURELY.
#11343114 |
MCU MEMORY ISSUE.
#11342692 |
COMPUTER WILL HAVE DELAYED STARTING OR TURN OFF ON ITS OWN.
#11342501 |
MAIN COMPUTER IN DASHBOARD IS FAILING. WHEN IT IS NON-OPERATIVE THE TURN SIGNALS DO NOT WORK (HAZARDS DO FUNCTION), CLIMATE CANNOT BE CONTROLLED, HEADLIGHTS CANNOT BE TURNED ON, REAR-VIEW CAMERA IS NOT VISIBLE. NO SPECIFIC FAILURE TIME WAS RECORDED AS THIS IS A PROGRESSIVE FAILURE OF THE COMPUTER. IT WILL OCCASIONALLY FUNCTION AS DESIRED AND OTHER TIMES REMAIN OFF WHEN YOU ATTEMPT TO START THE VEHICLE.
#11342562 |
TOUCHSCREEN COMPLETELY INOPERATIVE WHICH IMPACT ABILITY TO CONTROL TURN SIGNALS AND AIR CONDITIONING.
#11342332 |
WHILE THE VEHICLE WAS STATIONARY, IN MY HOME GARAGE, THE MEDIA CENTER UNIT(MCU) SCREEN FLICKERED AND WENT BLACK. THE SCREEN HAS NOT TURNED BACK ON, WHICH IS PREVENTING FROM USING MY BACK UP CAMERA.
#11342043 |
ON JULY 23, 2020, AT AROUND 1:00 PM, I WAS HIGHWAY DRIVING AT 65 MPH ON EAST BOUND I-70 NEAR BLUE SPRINGS, MO. WHEN MY TOUCHSCREEN FAILED AND WENT BLANK. I LOST ACCESS TO ALL MY TOUCH SCREEN FEATURES AND IT RENDERED MY TESLA APP ON MY MOBILE PHONE IN OPERABLE. I WAS ABLE TO DRIVE IT TO THE TESLA SERVICE CENTER IN KANSAS CITY, MO. ON SAME DAY. ON JULY 23, 2020, AROUND 2;05 PM, I WAS ADVISED BY TESLA THAT MY TOUCHSCREEN FAILED AND WILL HAVE TO BE REPLACED. MY TESLA WAS NOT DRIVABLE AS IT COULD NOT BE CHARGED AND THE AIR CONDITIONER COULD NOT BE TURNED OFF. I LEFT MY CAR WITH THE TESLA SERVICE CENTER MENTIONED ABOVE AND I AUTHORIZED REPLACEMENT OF THE TESLA TOUCH SCREEN. I WAS INFORMED BY TESLA THAT MY CAR WAS OUT OF WARRANTY AND THE COST OF THE TOUCH SCREEN...
#11341813 |
THE MAIN CONTROL SCREEN ON THE CAR HAS FAILED AND WILL NOT REBOOT. I BELIEVE IT IS AN MCU FAILURE. THE CAR IS 6 MONTHS OUT OF WARRANTY AND HAS LESS THAN 30,000 MILES ON IT
#11341811 |
APPROXIMATELY 6 WEEKS AGO THE COMPUTER WOULDN'T RESPOND AND WOULDN'T REBOOT WHEN I STARTED THE CAR. I CAN'T CONTROL THINGS CONTROLLED BY THE SCREEN (BACK UP CAMERA,ETC). I'VE HAD TWO REPAIR APPOINTMENTS BUT NO PART AVAILABLE SO NO REPAIR. I HAVEN'T BEEN DRIVING THE CAR FOR 6 WEEKS NOW. THEY KEEP REPORTING "PART PENDING".

Other 2015 TESLA MODEL S Problem Areas

Electrical System 258 complaints Suspension 148 complaints Steering 51 complaints Exterior Lighting 43 complaints Vehicle Speed Control 40 complaints Fuelpropulsion System 31 complaints Power Train 29 complaints Visibilitywiper 29 complaints Structurebody 26 complaints Air Bags 21 complaints Electronic Stability Control Esc 20 complaints Forward Collision Avoidance Adaptive Cruise Control 20 complaints Service Brakes 19 complaints Forward Collision Avoidance Automatic Emergency Braking 18 complaints Engine 16 complaints Wheels 11 complaints Back Over Prevention 9 complaints Lane Departure Assist 8 complaints Visibility 7 complaints Forward Collision Avoidance Warnings 6 complaints Lane Departure Blind Spot Detection 5 complaints Electrical System Instrument Clusterpanel 3 complaints Equipmentelectricalinfotainmentvideo Touchscreenmonitorunit 3 complaints Latcheslockslinkagesdoorslatch 3 complaints Seat Belts 3 complaints Back Over Preventiondisplay Function 2 complaints Lane Departure Warning 2 complaints Latcheslockslinkageshoodlatch 2 complaints Latcheslockslinkagestrunk Lidlatchemergency Mechanical Release 2 complaints Seats 2 complaints Air Bagsknee Bolster 1 complaint Back Over Prevention Rearview System Braking 1 complaint Back Over Prevention Sensing System Camera 1 complaint Electrical System12v24v48v Battery 1 complaint Electrical Systemadasautonomousself Drivingsoftware 1 complaint Electrical Systemsoftware 1 complaint Equipment 1 complaint Equipmentelectrical 1 complaint Exterior Lightingheadlights 1 complaint Exterior Lightingturn Signal 1 complaint Latcheslockslinkages 1 complaint Structure 1 complaint Structurebodydoor 1 complaint Structurebodydoorhandleexterior 1 complaint Structurebodyhood 1 complaint Suspensionsubframemounting Bracket 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint Wheelsrim 1 complaint
Check any vehicle history by VIN - Free vehicle history report