NHTSA Complaint #11376893 — 2015 TESLA MODEL S

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11376893
Vehicle	2015 TESLA MODEL S
Component	UNKNOWN OR OTHER
Date of Incident	June 25, 2020
Date Filed	November 28, 2020
Mileage	35,646 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

THE ISSUE IS RELATED TO MCU (MEDIA CONTROL UNIT). BACK IN JUNE 2020, MY VEHICLE HAS ISSUE WITH MCU. THE TECHNICIAN RECOMMENDED TO REPLACE THE UNIT AND TYSONS CORNER ,VA SERVICE CENTER PERFORMED THE SERVER TO REPLACE IT. ON 11/09/2020 TESLA ISSUED THE WARRANTY ADJUSTMENT PROGRAM ANNOUNCEMENT (HTTPS://WWW.TESLA.COM/SUPPORT/WARRANTY-ADJUSTMENT-PROGRAM) AND IT WAS STATED THAT IT ONLY APPLIES TO THE ORIGINAL OWNERS, BUT NOT SECOND (TRANSFERRED) OWNERS - WHICH IS UNFARE. WE BROUGHT IN FEB 2019 AND THE CURRENT MILLAGE IS AROUND 37K. PLEASE REVIEW THE REQUEST AND HELP TO GET THE REFUND FOR THE CHARGES INCURRED FOR REPAIRING THE MCU

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