NHTSA Complaint #11355337 — 2015 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11355337
Vehicle	2015 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	September 16, 2020
Date Filed	September 16, 2020
Mileage	99,098 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

MCU UNIT WONT TURN ON. THIS UNIT CONTROLS HVAC / SAFETY FEATURES SUCH AS CHILD LOCKS / SUNROOF / AND MOST IMPORTANTLY TURN SIGNALS. THE CAR TURNS ON BUT THE SCREEN STAYS OFF. I THINK THIS HAS TO DO WITH ITS MEMORY, I HAD A SMILIAR ISSUE ABOUT 2 MONTHS AGO WHERE AN UPDATE CAUSED THE CAR TO REBOOT REPEATEDLY UNTIL SOMEONE AT TESLA INSTALLED A REMOTE UPDATE AND REBOOTED THE CAR.

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