NHTSA Complaint #11694721 — 2015 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11694721
Vehicle 2015 TESLA MODEL S
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

I had been driving in the rain and the battery got wet. This was found to be due to corroded umbrella valves which allowed water to get in. The car had not been submerged or in deep water, simple driving on the interstate. The car gave me a warning "Service is required-car may not restart." I started out for the service center and the car failed after 65 miles. I thankfully was in a safe place when it happened. I had to be towed from Portland, Maine to Londonderry, NH for service. The umbrella valves were replaced at my cost $1,871.12). The umbrella valve problem is occurring on many models and Tesla is repairing them on the newer models, free of charge. They are not calling it a recall (it's a Service Notice) but I think I should be reimbursed for the repair since they should repair this potentially dangerous problem on all models, not just newer models.

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