2015 TESLA MODEL S Suspension Problems

148 NHTSA complaints on file

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Suspension Issues in the 2015 TESLA MODEL S

148 suspension complaints have been filed with NHTSA for the 2015 TESLA MODEL S. Of these, 30 involved a crash, 6 involved a fire, and 16 resulted in injury.

148
Complaints
30
Crashes
6
Fires
16
Injuries
1
Deaths

All Suspension Complaints

#11686972 |
My 2015 tesla model with less than 55000 mi had the front suspension broke on [XXX] when i pull out of the driveway. I heard a hard noise from passenger front tire that is scraping on the fender liner.The car was not drivable and had to be towed to a tesla dealership in cherry hill NJ > Quoted bill is $1800 to replace. With the low mileage , I never expected the suspension to brake unless there is a defect on the cars manufacturer front suspension fore link. I read on the NSHTSA that there was an investigation for the several complain for the 2015 - 2017 tesla model S . The service car representative took a picture of the broken suspension fore link that is holding the suspension front tires. I forgot to ask him to forward the picture to me.Maybe I can ask him when I pick up...
#11645192 | Crash
While driving approximately 45mph on a smooth dry road, the drivers side front lower ball joint broke in half. This caused the wheel to separate from the lower control arm and get lodged between the fender well and the front subframe. This caused the inner tie rod to bend and the cv joint to separate from the inner connection. The rubber brake line was torn in half and undercarriage damage due to it slamming to the pavement. I notified Tesla and scheduled an appointment. This happened on 02/26/2025 at approximately 7am. The vehicle did not drive abnormal or give any warning before the incident. All maintenance and services were up to date.
#11624386 |
The universal joint that connects the steering to the wheels is exposed to the elements and causes the steering to be difficult and/or stop working.
#11622580 |
Failure part was drivers side front wheel "Fore Link Assembly" which broke at the wheel connection on our driveway while turning left in reverse. I heard a loud thunk but hadn't run over anything and nothing irregular outside so I continued but now I could hear something scrapping. Turns out it was the front tire now rubbing the wheel well liner when turning left. pulled the tire off and you could easily see where the fore link fractured. Fortunately this part didn't fail on the road as the outcome might have been bad considering the possible loss of control. Our car, 1985 purchased new with 68,450 miles was towed via required flatbed to a Tesla Service Center and repaired. I have all replaced parts including the fractured section that fell on our driveway. Outside of the repair personnel and myself no one has looked at the part but you can...
#11607787 |
Drove out of my driveway and 2 minutes later I hear a metal clink and my steering wheel pulled to the left. I was going 15-20 mph. Pull over and see the right rear wheel angled inwards. And see a metal piece broke off. Turns out the rear control arm broke for no apparent reason. Many others reported same issue and there was a recall on this for 2013-2014 SB-19-31-001 [XXX] but not years going forward even though many of the newer Tesla’s have same issue. Luckily I was going g slow but it seems it is just a matter of time before this happens to someone on the highway or at faster speeds to cause some serious damage and injuries. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11604576 |
Backing out of a parking spot, my car made a loud "thunk" and stopped. I put the car in park and got out, looking all around and under the car. I did not see anything. I backed out of the spot and circled the lot to see if there was anything in the parking spot I may have run over. Nothing. When exiting the parking lot, the car made the same "thunk" and again ground to a halt. I again exited the car and looked all around. This time, I could see that the front driver's side tire was not in the correct position. It was shifted toward the back of the wheel well. I knew something had physically broken. I had the car towed to a service center. They checked the car and said a suspension fore link had broken. They recommended replacing all of them, not just the...
#11584979 |
Ive been notified that my front upper, lower arms, and bushings on my suspension are damaged. Tesla has sent me an massive bill to replace the parts on the car that I am not able to provide. As a looked up and talked to other Tesla S owners, this apparently is a major issues with all of them and very common. So common that China issued a recall requiring Tesla to fix this manufacture defect of wreaked and poorly manufacture parts. Why is the US not forcing this yet? They should be held liable for their fault mechanic engineer of the vehicle that is costing us THOUSANDS of dollars to repair and replace even at very low mileage Invoice attached. This was the cost AFTER they gave me discount for replacing a part I did not authorize. This was an issue with the dealership still.
#11579552 |
This is the 3rd time a control arm on the car has cracked. I see tons of people online complaining about the same issue with the fault aluminum control arms. I have no damage and no rust and it just cracked on its on as i was backing out of a parking spot. I could have been seriously injured or my daughter had this happened on the highway. My dad is an issurance adjuster for 30 years and has never heard of any cars control arms cracking on their own. Please help as this is a huge safety issue and it seems Tesla has been putting the blame on the drivers. There was a grinding noise in reverse and the wheel was tilted inward. Multiple control arms have cracked in the car. A car that has no damage or accidents. This car is less than 10 years old and this...
#11574208 |
Rear suspension cannot be adjust which results in uneven tire wear that is hard to see which has lead to 3 tire blowouts in less than a 12 month period on the rear tire.
#11566309 |
Tesla front right hand lower forward link failed at the ball joint (aluminum casting spilt open) Part #1041575-00-A, FRT FORE AWD LCA RH, Made in Canada. This happened while backing up on flat pavement without warning. The car has been well cared for, garaged, never damaged or abused and has less than 52K miles. It could have caused a life threatening accident if it would have happened at speed.
#11561150 |
In 2016, approximately 18 months after purchasing my Tesla Model S, I was driving to work and brushed a curb on a tight city street. Upon arriving at my office parking garage, as I was parking and turning the steering wheel sharply to park in a space, my front right wheel fell off and the axle completely sheared off. Tesla blamed the incident on my curbing the wheel, which only caused light damage. However, more and more reports have come out recently (including this article: [XXX] ) which suggests that Tesla has known defects they are denying and blaming on customers. Not only did this cost me money out of pocket (more than just my deductible), but my insurer had to pay the full amount. Tesla admitted no fault and made me & insurance pay the full amount. I have multiple photos, but the Upload feature on this site is...
#11548824 |
FOR THE SECOND TIME IN 1 YEAR BOTH MY FRONT SUSPENSION HAVE BROKEN OFF WHILE BACKING UP.LAST YEAR WAS MY PASSENGER SIDE TIRE JUST THIS WEEK MY DRIVERS SIDETIRE JUST FALLING OFF FROM BALL JOINTS. TESLA CONTINUES EMPHAZING IIMPACTED WITH SOMETHING AND THEY WOULD NOT FIX THE BROKEN JOINT, THEY HAVE REFERRED ME TO A BODY SHOP THAT I DISAGREE DUE TO THE FACT THAT IT DOES NOT HAVE ANY BODY NOR STRUCTURAL DAMAGE JUST THE POOR SUSPENSION AND BALL JOINTS THAT ARE ISTALLED IN TESLAS. SOMEDAY SOMEONE IS GOING TO GET HURT WHILE DRIVING AT AVG SPEED FROM THESE FAULTY PARTS. THANK YOU,
#11546092 |
Tesla Model S began making clunking/grinding noise when reversing out of a driveway with the wheel fully turned. It turned out that the front left and right fore links have failed prematurely and caused the front wheels to rub on the wheel arch/fender. No potholes were ever hit to cause the damage. Car needed replacement parts totaling $979. A wheel alignment was also needed. Car only has 97,000 miles.
#11543277 |
I had driven to a shopping center for buy a new backpack for my daughter who was starting school. After shopping, as I reversed my car, I felt as if I had gone over a bump. I came out to see if there was a bump or something else in the parking lot but found nothing that my car could have gone over. I got back in the car and started my drive and immediately, started hearing loud and griding noises. The noise would get worse as I would turn the steering wheel and the car would also seem as it is going over bumps. I immediately came out and look around and found nothing; I then looked at the wheel well and the surrounding area and didn't detect anything out of ordinary. I was able to drive the car home (roughly 1.5 miles) at speed no faster than 3-5...
#11528106 |
lower control arm of front passenger wheel cracked and came off while backing out of driveway. rendered undriveable, required tow to fix.
#11516085 |
The control arm that holds my tire in place completely broke apart. It looks like the ball joint severed from the rest of the unit. I didn’t hit anything - not even a pot hole. I was driving in a residential area going 25 mph. I thought my tire went flat so I checked the car and didn’t see anything. I continued to drive the car and turned on the main road and my car almost veered me into oncoming traffic almost causing a crash. Luckily with sheer strength I was able to pull the car barely over to the side. Had I not been driving where I was, this could have been a scary situation. Tesla admitted to me this is a known safety issue but then said because my car isn’t under warranty, I was responsible. I asked for the defective part and have it in my possession.
#11510346 |
Dear National Highway Traffic Safety Administration, I am writing to bring to your attention a serious safety issue that I experienced while driving my Tesla Model S 2015 on Freeway 680 in [insert location]. On 2/27/2023], the left rear wheel of my car suddenly dropped, causing a dangerous and potentially life-threatening situation. Fortunately, the incident occurred at night with less traffic, or it could have been catastrophic for myself, my children, and other road users. I have learned that Tesla has issued a recall in China for the same suspension issue that I experienced. However, I am deeply concerned that there has been no such recall or acknowledgment of this issue in the USA. It is alarming that such a dangerous fault could occur on a car that is marketed as a high-tech and safe vehicle. I believe that it is crucial to investigate and take immediate action to rectify...
#11507378 |
This is the second time that a wheel becomes "lopsided" and no longer perpendicular to the axle. On 4/13/22 I was driving to work and suddenly I heard noises coming from the back wheel and I felt the car dragging. I found that the passenger rear tire was lopsided and almost falling out of the car. Then this year on 2/4/23 as I was going to work I found the driver rear tire also lopsided. Both times I had to pay for towing and $4000+ get the tire back on securely mounted to the axle. Both times the REAR UPPER CONTROL ARMS - FORWARD and REARWARD - need to be replaced. Last time we took it to a local repair shop, this time we took it to Tesla. This time, the following parts also needed to be replaced: REAR UPPER LINK SUSPENSION ASSEMBLY HALFSHAFT - REAR DRIVE UNIT - LH...
#11500031 |
Driving slowly, in reverse, in a smooth parking lot, the front right suspension made a big thudding noise and both steering and any braking made horrible metal and other screeching noises. This was at a very low speed. The suspension part, the forward link (lower control arm) had split open and no longer held the ball joint in place. This happened without any warning of any sort, and with no (I've owned the car for about 45,000 miles and 3.5 years) known abuse of the front suspension (no hard potholes, no curb, no rough or dirt roads, only smooth well-kept roads). If this failure had happened at highway speeds or even city street speeds, losing the ability to brake and steer properly could have been disastrous and is a safety issue. Part may be available after Tesla provides service - car is under a pre-owned certified warranty. From first inspection...
#11493083 |
Driving at highway speed, swerved slightly (in lane) to avoid road debris, front aft suspension snapped suddenly and separated from ball joint causing wheel to collapse in, disabling vehicle and causing temporary loss of control in rainy conditions. There was no warning, noises, looseness or other symptoms present prior to this event, vehicle had to be towed. Pictures were taken as well as a police report. I have the broken part in my possession.
#11492729 |
I was driving my car around town and heard a slight knocking sound. It didn't seem to be a significant issue. Within a few hours, the knocking turned into a grinding sound. It seemed like the wheel was getting stuck in the wheel well. It didn't appear to be a significant issue, so I drove the car home. There were also no warning lights or indicators. As I drove home, the problem got worse and worse to the point where I was concerned about not being safe, but also didn't want to tow my car for a short distance. When I got home, I removed the tire and discovered that the fore beam on the right side had broken and was no longer connected to the wheel. Further research has shown that this is a known issue and there was a recall for the same issue in China. Tesla states...
#11487122 |
Heard a pop sound as I backed from my garage. Started moving forward and heard a rubbing noise from tire. Moved car back into garage to inspect. When car was jacked up I found front following control arm broken at ball joint and completely separated. I've contacted manufacturer about repair but this could have caused severe driving hazard and lose of control if it occurred at speed. I've sent pictures manufacturer and have not heard back about repair. There was no warning of failure other than popping noise then failure.
#11482427 |
I was backing out of a parking space while turning the steering wheel to the right. It sounded like I was running over a plastic milk jug or something like that. I stopped the car, inspected, there was no object under the car or in the wheel wells. I looked to see if any of the wheels were rubbing on the wheel well and did not see that. I then asked a friend to watch as I backed up, moved forward, and turned the wheel. He observed that the front wheel was rubbing on the wheel well, so I had the car towed to Tesla Service SODO. The next morning I found a portion of the aluminum bearing that is part of the right fore-link assembly. I drive the car for commuting and there were no incidences of impact that could cause this.
#11450044 |
When driving above 45 MPH, there is a shuddering sound that comes from the front left of the car. After taking the car in for service, I was told that "the front AFT and Fore links are bad on the car" and need replacement.
#11449836 |
I was driving on a street and needed to stop fast to avoid rear ending a stopped car. The control arm of my car broke. There was no debris on the road and I didn't hit anything. My car was towed to a Tesla Service center and they replaced both control arms (per the service person) and charged me only $200.
#11443494 |
Front right suspension lower forelink sheered apart while backing out of a parking space.
#11441414 |
While I was backing out from my car garage and turn the steering wheel, I heard a squeaking sound while applying a brake on the passenger front tire area. I stopped the car and went out to check, the front passenger tire pretty much pushed all the way back touching the wheel arch liner (see photo). I called tesla and they sent a tow truck to towed it to their service center near by. I didn't realize how wide spread the issue was until I research the problem online. I filed this complaint to solidify with other people which have the same problem.
#11435213 |
Left front wheel rubs against wheel well when turning and a rubbing sound is heard at speeds around 55 mph. The dealer inspected and said that the suspension had failed and needed replacement.
#11431890 |
Suspension keeps making noises such as knocking roughly in both front wheels. Feels week and in high speeds it might get broken causing loss of control. Took it to service they will charge me even with the repair bulletin I found in NHTSA. Correction: Four Wheel Alignment (Air Suspension) (Adjust Camber Caster Toe) Correction: Links - Front Suspension - Lower - Aft - LH/RH (Remove & Replace)
#11429196 |
I own a 2015 Model S - 85D / Mileage 42967 purchased September 2015. On July 11, 2021, I visited family in IL and returned to my residence. I was heading to the grocery store and backing the car out of the driveway by the garage door going 5-10 mph. As I turned to the left to back out, I immediately heard a squeaky grinding noise by the front left driver-side of the tire area. I moved forward and backwards to straighten the car and heard the grinding noise again. I also felt the left front driver tire rubbing into the wheel well liner around the tire and a little wobbly. I very felt uncomfortable and decided not to drive the vehicle and parked it in the garage until it was towed. I was without my vehicle and drove an alternate vehicle with gas. I called Tesla on 7/12/21 to...
#11426155 |
Was driving on freeway at approx. 55 mph. Had to brake rapidly (but not emergency type braking) for accident ahead. Passenger side front wheel locked up and could only drive vehicle to exit freeway. A piece of metal from the suspension had broken and was caught between wheel and brake. Car was towed to Tesla where they indicated the front lower fore link had failed.
#11424923 |
I was driving at 30 mph on an empty, flat, straight road when the front passenger wheel popped and the car started wobbling and became uncontrollable. I pulled over and this wheel was tilted sideways off-axis. The car needed to be towed. I was told by Tesla that the front passenger wheel’s “control arm” broke. This happened without warning and without any impact or accident on the vehicle. Had there been traffic, or had I been driving at high speed, the vehicle would certainly have collided with other vehicles.
#11424161 |
While backing out of the driveway I heard a loud crack and grinding noise when turning the wheel to pull out into the street. Upon stopping a checking where the noise was coming I found that the left lower fore link completely sheared/ cracked off and the wheel was up against the back of the wheel well. ***The area where the wheel was backed up against (Completely tore the liner) has the cooling tubing (now leaking) & a high voltage wireline. This could've resulted in serious issues if we were traveling at higher speeds. Tesla has failed to reach out and call back regarding the issue and the vehicle is rendered completely useless/ undrivable. I've owned many vehicles and this is most certainly NOT NORMAL WARE AND TARE! This is a big safety issue and needs to be addressed ASAP. Thank god my family wasn't on the highway or any...
#11421023 |
The information that is being provided should be added to a previous submission that was incomplete. - What component or system failed or malfunctioned, and is it available for inspection upon request? Yes, the vehicle is available for inspection. See attached estimate from TESLA for repairs. At slow speeds, when making a left turn out of the driveway or into a parking space, I noticed something is wobbling in the right front tire suspension. It was not tight. It resembles a loose ball in socket wobble. It was first felt with approximately 98,000 miles on the vehicle. The vehicle was taken in for the last checkup prior to the end of the extended warranty, but the problem was not discovered. I did not understand what was wrong with the vehicle until I took it in to TESLA to have a nail removed from the left rear. There is no excessive...
#11420599 |
- The right front drivers side wheel wobbles when making a left turn into a parking space. - The right front drivers side wheel wobbles when making a left turn out of a drive way when turning into the street. - It reminds you of a basketball rolling around the rim before falling through the hoop, and then falling back in-place. -This is not an everyday occurence.
#11414542 |
PLEASE NOTE: THE VIN OF THE ACTUAL CAR THAT IS THE SUBJECT OF THIS COMPLAINT IS UNAVAILABLE THEREFORE I HAVE USED THE VIN OF ANOTHER TESLA OF THE SAME YEAR AND MODEL IN ORDER TO BE ABLE TO MAKE THIS SUBMISSION. THIS COMPLAINT IS ABOUT SUSPENSION FAILURES IN TESLAS. HERE IS A TESLA IN A SALVAGE AUCTION IN ENGLAND. HTTPS://WWW.COPART.CO.UK/LOT/37735131/CLEAN-TITLE-2015-TESL-MODEL-S-P8-WOLVERHAMPTON THE ONLY DAMAGE TO THE CAR IS THAT THE FRONT WHEEL AND SUSPENSION HAS BEEN WRENCHED OFF. NO AIR-BAGS HAVE DEPLOYED AND THERE IS NO IMPACT DAMAGE ANYWHERE ON THE BODYWORK. PHOTOGRAPHS ATTACHED WITH THIS SUBMISSION SHOW THE BROKEN SUSPENSION AND DETACHED WHEEL. I BELIEVE THAT THE CAUSE OF SO MANY TESLAS HAVING WRENCHED OFF WHEELS IS VERY SIMPLE. CIRCUMSTANCES CAN OCCUR IN WHICH FULL BRAKING IS APPLIED TO A WHEEL BUT THE MOTOR IS STILL AT FULL POWER. THE ELECTRONICS ARE NOT INFALLIBLE. GLITCHES CAN OCCUR. EVEN IF POWER...
#11413862 |
ISSUE 1). EVER SINCE I BOUGHT THE CAR I NOTICED THE DRIVERS SEAT FELT COOKED CAUSING LOW BACK PAIN. EVENTUALLY THE SEATS POWER ADJUSTMENT WOULD ONLY RETRACT ONE SIDE SO IT COULD NOT BE ADJUSTED EVENLY AND I HAD TO PAY TO HAVE A WHOLE NEW SEAT REPLACED ISSUE 2). I HAVE THE 85 KW BATTERY AND AFTER AN UPDATE MY BATTERY CAPACITY WAS REDUCED 10%. I WAS TOLD IT WAS DUE TO RISK OF OVERHEATING THE BATTERY FIRE RISK TESLA NEVER RESOLVED THE ISSUE AND NEVER REINSTATED THE MISSING 10% CHARGE CAPACITY 3). THE SUSPENSION HAD FAILED AS I WAS DRIVING OVER A SPEED BUMP LESS THAN 10 MPH AND THE BOTTOM OF THE CAR SCRAPPED THE PAVEMENT. I HAD TO PAY OUT OF POCKET TO REPLACE THE SUSPENSION
#11402956 |
EACH TIME THE VEHICLE ACCELERATES OR SLOWS DOWN/STOPS, IT MAKES A LOUD THUMP NOISE FROM THE REAR OF THE VEHICLE, USUALLY AUDIBLE AT BACK RIGHT PORTION OF VEHICLE. TESLA HAS DIAGNOSED THE ISSUE ON THIS VEHICLE AS A CRACKED REAR SUBFRAME. UPON RESEARCHING THE ISSUE ONLINE, MULTIPLE COMPLAINTS AND EVEN RECALLS/CLASS ACTION SUITS HAVE BEEN FILED TO ADDRESS THIS ISSUE. IN CHINA, FOR INSTANCE, THERE ARE MULTIPLE RECALLS SET UP TO ADDRESS THIS KNOWN ISSUE. HOWEVER, THERE HAS NOT BEEN A SUCCESSFUL FILING IN THE US AS FAR AS I CAN FIND. ULTIMATELY TESLA SHOULD COVER THE COST OF THIS REPAIR SINCE ITS A KNOWN ISSUE ON THIS YEAR AND MODEL, BUT THEY ARE FORCING US TO PAY ($2917.50, NOT COVERED UNDER WARRANTY). THE PROBLEM SEEMS TO STEM FROM WHAT TESLA CALLS A HARD POTHOLE OR SUSPENSION EVENT, ALTHOUGH THERE HAS NOT BEEN ONE ON THE VEHICLE SINCE WE PURCHASED...
#11396541 |
THIS IS A COMPLAINT IN REGARD TO YOUR INVESTIGATION OF TESLA SUSPENSION DEFECTS. PLEASE NOT THAT I HAVE USED THE VIN OF A RANDOM CAR TO FILE THIS COMPLAINT. THE CAR AFFECTED IS A 2015 MODEL S BUT THE VIN IS UNAVAILABLE. HERE IS PAGE 6 OF A LONG THREAD REPORTING SIMILAR FAILURES. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/FAILED-REAR-LOWER-CONTROL-ARM-SERVICE-BULLETIN-SB-19-31-001.205172/PAGE-6#POST-5339710 SNIP**I HAD THE REAR SUSPENSION FAILURE HAPPEN TO MY CAR YESTERDAY. LUCKILY MY WIFE WAS IN A PARKING LOT, SO NO ONE WAS HURT. ITS A 2015 MODEL, BUT MUST HAVE BEEN PRODUCED SOMETIME IN 2014. ABOUT 100K MILES.** PHOTOGRAPHS ARE ATTACHED. SNIP**WHAT IS OBVIOUS TO ME AS A STRUCTURAL DESIGNER OF SIMILAR FITTINGS, IS THAT THE PART IS POORLY DESIGNED FOR ANYTHING BUT SINGLE USE SPACECRAFT. THE RATION OF LUG TO BORE DIAMETER IS LITERALLY "OFF THE CHARTS" AS FAR AS THE DESIGN CHARTS I HAVE USED.... PLUS NO PROTECTION FROM CORROSION OR DISSIMILAR METALS...
#11389506 |
VEHICLE HAS DOCUMENTED MCU/EMMC ISSUES THAT TESLA AVOIDS FIXING. HVAC FROZE/INOPERABLE, CHARGING LEVEL FROZE INOPERABLE TO ADJUST, SUSPENSION SETTINGS INOPERABLE CAUSING SCRAPING, DISABLING OF AUTOPILOT AND OTHER NAVIGATION AND SAFETY FEATURES, OCCURED MID-DRIVE ORIGINALLY, NOW WHEN STATIONARY WHILE VEHICLE IS STARTED IT IS INOPERABLE/FREEZES FOR 7-10 MINUTES BEFORE TURNING ON, OFTEN CANNOT SELECT DRIVE UNLESS IT IS THROUGH THE APP ON PHONE, BACKUP CAMERA FAILS/IS UNAVAILABLE OR IS VERY SLOW TO APPEAR, OFTEN AFTER BACKUP COMPLETED. JULY '20 AT 64K MILES DEALER ACKNOWLEDGED EMMC/MCU ISSUES, PERFORMED SOFT RESET, CLAIMED WORKED M, YET AUG '20 THEY HAD TO DO AGAIN. VEHICLE CONTINUES TO DISPLAY ISSUES ASSOCIATED WITH LAGGING/SLOW PROCESSOR, DEALER INDICATES IT IS NOT THE DOCUMENTED ISSUE ABUNDANTLY DESCRIBED AND CONSISTENT WITH ISSUES ON TESLA FORUMS ACROSS THE INTERNET. FURTHER DETAILED DOCUMENTATION/COMMUNICATION AVAILABLE WITHIN TESLA APP WHEN I SUBMITTED TO TESLA, BUT HERE IS ANCILLARY SUPPORTING DOCUMENTATION ATTACHED.
#11388315 |
MY INFOTAINMENT MCU GOES BLANK OR IS COMPLETELY UNRESPONSIVE. THIS WILL HAPPEN INTERMITTENTLY AND WITHOUT WARNING. SOMETIMES I GET IN MY CAR AND THE SCREEN REMAINS BLANK FOR THE ENTIRE DRIVE, CUTTING OFF ACCESS TO VITAL PERFORMANCE FEATURES OF THE VEHICLE, AS WELL AS DISABLING AIRBAGS. I'VE ALREADY TAKEN THIS TO TESLA UNDER THEIR 'WARRANTY PROGRAM', BUT THEY REFUSE TO DO ANYTHING OTHER THAN RESET THE COMPUTER. THEY WILL NOT REPAIR OR REPLACE ANYTHING.
#11384405 |
I NOTED A CLUNKING NOISE ON THE DRIVER SIDE WHEEL AREA WHILE DRIVING. I ASK FOR HELP FROM SERVICE, BUT EVERYTHING IS AUTOMATED AND THEY MADE AN APPOINTMENT FOR A MONTH LATER. A FEW WEEKS AFTER REPORTING THE NOISE, I WAS BREAKING WHEN MY DRIVER SIDE FRONT WHEEL SEEM TO GIVE WAY AND THE CAR STARTED TO SKID. THE AFFECTED WHEELS SEEM TO BE SCRAPING THE WHEEL WELL. NOT MUCH HELP FROM THE SERVICE APP AND SUGGESTED I GET IT TOWED 200 MILES AWAY AT $1100 SO THEY COULD EVALUATE. MY LOCAL TIRE GUY SAW THE BROKEN LEFT LOWER CONTROL ARM AND SAID THIS WAS ALL OVER THE INTERNET AND CLASS ACTION SUIT HAD JUST BEEN FILED. TELSA HAS BEEN UNRESPONSIVE AND INACCESSIBLE DUE TO THEIR AUTOMATED SYSTEM. SO FAR BILL TO FIX IS OVER $4,000.
#11378123 |
BACKING UP IN MY DRIVEWAY AT 2 MILE PER HOUR, RIGHT REAR SUSPENSION COLLAPSED. CAR TRANSPORTED BY FLATBED TO TESLA CLEVELAND. EXTENSIVE REPAIRS INCLUDING TO RIGHT FRONT SUSPENSION. I NOTE 42 OTHER COMPLAINTS OF SIMILAR TO NHTSA ON TESLA MODEL S 2015-7 YEAR MODELS.
#11377019 |
FRONT SUSPENSION FAILED AT 64,XXX MILES. LOUD RATTLING AT LOW SPEEDS AND OVER ANY BUMPS OR DRIVEWAYS. TESLA SAID IT WAS A WEAR AND TEAR ITEM BUT AT 64K MILES, SUSPENSION SHOULD NOT HAVE FAILED.
#11377098 |
FRONT END HAD PROBLEM, MADE NOISE FOR A WHILE, MADE APPT, THEN BY THE TIME APPT CAME, SOMETHING HAP AND RT FRONT TIRE/WHEEL MOVED BACK INTO WHEEL WELL. (BROKE OFF). HAD TO BE TOWED. DEALER WAS PRETTY ADAMANT TO BE SURE I DID NOT HIT OR RUN OVER SOMETHING, BUT WHEN HE FOUND OUT I DID NOT, THEN THEY WERE NICE ENOUGH TO COVER IT. THE TOW I HAD TO PAY, BECAUSE IT WAS OUT OF WARRANTY. OVER 50K MILES. LATER THEY CHANGED THE SUSPENSION SETUP ON MODELS. I FIGURED IT WAS TO FIX PROBLEM.
#11377100 |
TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 TO 30 MPH, THE VEHICLE DROVE OVER POTHOLE AND THE PASSENGER'S SIDE FRONT AND REAR TIRES SUSTAINED BLOWOUTS. ADDITIONALLY, THE PASSENGER'S SIDE FRONT RIM WAS FRACTURED, REAR SUSPENSION WAS FRACTURED, AND THE REAR BALL JOINT WAS ALSO FRACTURED. THE VEHICLE WAS TOWED TO TESLA (8105 BIG LAKE ROAD, CLARKSTON, MI, 48346, (248) 241-9321) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRONT DRIVER'S AND FRONT PASSENGER'S SIDE FORE-LINK ASSEMBLY, THE PASSENGER'S SIDE UPPER REAR SUSPENSION LINK ASSEMBLY, AND PASSENGER'S SIDE REAR WHEEL LINER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 89,000.
#11376983 |
ON SATURDAY MAY 30, 2020, I WAS BACKING UP OUR 2015 TESLA MODEL S IN A PARKING AREA IN ANN ARBOR, MI, AT A VERY LOW SPEED, WHEN I HEARD A SUDDEN 'JOLTING' NOISE. AFTER DRIVING ABOUT A MILE FURTHER, WHEN TURNING TO PARK ELSEWHERE, THE RIGHT FRONT TIRE BEGAN RUBBING THE REAR SIDE OF ITS CAVITY (THE WHEEL LINER), AND BECAME UNSTABLE. WE HAD TO HAVE IT TOWED FROM THAT LOCATION 48 MILES, TO THE TESLA SERVICE CENTER IN CLARKSTON, MI (COVERED LARGELY BY OUR INSURANCE). TESLA DIAGNOSED THE PROBLEM AS A FAILED RIGHT FRONT FORE LINK ON MONDAY, JUNE 1ST, AND FIXED THE VEHICLE ON THE SAME DAY--(REPLACING BOTH LEFT AND RIGHT FRONT FORE LINKS). I WAS CHARGED $323.75 FOR LABOR, BUT DID NOT HAVE TO PAY FOR THE FORE LINK PARTS (2 X $205 = $410). FOR SOME UNKNOWN REASON, THE RIGHT FRONT WHEEL LINER WAS NOT...
#11376723 |
I WAS TURNING INTO A PARKING LOT ON FRIDAY, OCT. 2, 2020, WHEN SUDDENLY I HEARD A GRINDING NOISE FROM THE FRONT RIGHT WHEEL. AFTER PARKING, I COULDN'T SEE ANYTHING WRONG. WHEN I LEFT, THE NOISE CONTINUED, AND ALTHOUGH THE CAR WAS DRIVEABLE (LESS THAN 25 MPH), THE GRINDING NOISE CONTINUED WHENEVER I TURNED THE WHEELS AT ALL. FORTUNATELY, I WAS ONLY ABOUT A MILE FROM THE LOCAL TESLA SERVICE CENTER SO I DROVE THE CAR DIRECTLY THERE. ALTHOUGH THE CAR DID TURN, IT WAS NOT TURNING AS SHARPLY AS IT SHOULD. BUT IT WAS ENOUGH TO GET ME THERE AND INTO THE PARKING LOT SAFELY. AT THAT POINT, THE RIGHT FRONT TIRE LOOKED LIKE IT WAS PUSHED BACK AGAINST THE REAR OF THE TIREWELL. WE LOOKED UNDER THE CAR AND SAW A DETACHED CONTROL ARM ON THE RIGHT SIDE. THEY FIXED THE PART AND RETURNED THE CAR TO ME...
#11373865 |
TWO DAYS BEFORE THE CHINA RECALL ON SUSPENSION FOR TESLA, I HAD A QUOTE TO FIX FRONT AFT LINK AND REAR UPPER LINK ON BOTH SIDES. IT:'S A 2000$ JOB IN PART BECAUSE OF EXTREMELY EXPENSIVE PARTS FROM TESLA. IT IS EXACTLY WHAT WAS RECALLED IN CHINA. THE GUY ALSO ADMITTED THAT FIRST VERSIONS OF THE LINKS LIKE MINE WERE NOT GOOD AND THAT THE SECOND VERSION WAS WAY MORE RESISTANT. ON MANY CARS, THIS WAS REPLACED UNDER WARRANTY IN THE FIRST FOUR YEARS BUT I HAVE LOW MILEAGE ON MY CAR WITH 47K MILES. I THOUGHT THAT IF CHINA FORCES TESLA TO ADMIT THE FAILURE, WE SHOULD HAVE THE EQUIVALENT HERE IN AMERICA.
#11372979 |
FRONT PASSENGER CONTROL ARM IS BROKEN, PUSHING THE TIRE INTO THE WHEEL WELL. I WAS REVERSING IN MY DRIVEWAY WHEN I FELT THE DRAG ON THE PASSENGER SIDE OF THE CAR. I GOT OUT AND LOOKED AROUND THE VEHICLE AND SAW A METAL PIECE SNAPPED. I COULD NOT MOVE THE CAR, AS THE TIRE WAS PUSHED INTO THE WHEEL WELL. CALLED FOR A TOW TRUCK. THIS VEHICLE WAS MANUFACTURED IN FREMONT, CA IN 08/2015, WITH THE OTHER VEHICLES SOLD TO CHINA, WHICH ARE NOW BEING RECALLED FOR THE SAME REASON.

Other 2015 TESLA MODEL S Problem Areas

Electrical System 258 complaints Unknown Or Other 189 complaints Steering 51 complaints Exterior Lighting 43 complaints Vehicle Speed Control 40 complaints Fuelpropulsion System 31 complaints Power Train 29 complaints Visibilitywiper 29 complaints Structurebody 26 complaints Air Bags 21 complaints Electronic Stability Control Esc 20 complaints Forward Collision Avoidance Adaptive Cruise Control 20 complaints Service Brakes 19 complaints Forward Collision Avoidance Automatic Emergency Braking 18 complaints Engine 16 complaints Wheels 11 complaints Back Over Prevention 9 complaints Lane Departure Assist 8 complaints Visibility 7 complaints Forward Collision Avoidance Warnings 6 complaints Lane Departure Blind Spot Detection 5 complaints Electrical System Instrument Clusterpanel 3 complaints Equipmentelectricalinfotainmentvideo Touchscreenmonitorunit 3 complaints Latcheslockslinkagesdoorslatch 3 complaints Seat Belts 3 complaints Back Over Preventiondisplay Function 2 complaints Lane Departure Warning 2 complaints Latcheslockslinkageshoodlatch 2 complaints Latcheslockslinkagestrunk Lidlatchemergency Mechanical Release 2 complaints Seats 2 complaints Air Bagsknee Bolster 1 complaint Back Over Prevention Rearview System Braking 1 complaint Back Over Prevention Sensing System Camera 1 complaint Electrical System12v24v48v Battery 1 complaint Electrical Systemadasautonomousself Drivingsoftware 1 complaint Electrical Systemsoftware 1 complaint Equipment 1 complaint Equipmentelectrical 1 complaint Exterior Lightingheadlights 1 complaint Exterior Lightingturn Signal 1 complaint Latcheslockslinkages 1 complaint Structure 1 complaint Structurebodydoor 1 complaint Structurebodydoorhandleexterior 1 complaint Structurebodyhood 1 complaint Suspensionsubframemounting Bracket 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint Wheelsrim 1 complaint
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