NHTSA Complaint #11389506 — 2015 TESLA MODEL S

VEHICLE HAS DOCUMENTED MCU/EMMC ISSUES THAT TESLA AVOIDS FIXING. HVAC FROZE/INOPERABLE, CHARGING LEVEL FROZE INOPERABLE TO ADJUST, SUSPENSION SETTINGS INOPERABLE CAUSING SCRAPING, DISABLING OF AUTOPILOT AND OTHER NAVIGATION AND SAFETY FEATURES, OCCURED MID-DRIVE ORIGINALLY, NOW WHEN STATIONARY WHILE VEHICLE IS STARTED IT IS INOPERABLE/FREEZES FOR 7-10 MINUTES BEFORE TURNING ON, OFTEN CANNOT SELECT DRIVE UNLESS IT IS THROUGH THE APP ON PHONE, BACKUP CAMERA FAILS/IS UNAVAILABLE OR IS VERY SLOW TO APPEAR, OFTEN AFTER BACKUP COMPLETED. JULY '20 AT 64K MILES DEALER ACKNOWLEDGED EMMC/MCU ISSUES, PERFORMED SOFT RESET, CLAIMED WORKED M, YET AUG '20 THEY HAD TO DO AGAIN. VEHICLE CONTINUES TO DISPLAY ISSUES ASSOCIATED WITH LAGGING/SLOW PROCESSOR, DEALER INDICATES IT IS NOT THE DOCUMENTED ISSUE ABUNDANTLY DESCRIBED AND CONSISTENT WITH ISSUES ON TESLA FORUMS ACROSS THE INTERNET. FURTHER DETAILED DOCUMENTATION/COMMUNICATION AVAILABLE WITHIN TESLA APP WHEN I SUBMITTED TO TESLA, BUT HERE IS ANCILLARY SUPPORTING DOCUMENTATION ATTACHED.