NHTSA Complaint #11424161 — 2015 TESLA MODEL S

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11424161
Vehicle 2015 TESLA MODEL S
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

While backing out of the driveway I heard a loud crack and grinding noise when turning the wheel to pull out into the street. Upon stopping a checking where the noise was coming I found that the left lower fore link completely sheared/ cracked off and the wheel was up against the back of the wheel well. ***The area where the wheel was backed up against (Completely tore the liner) has the cooling tubing (now leaking) & a high voltage wireline. This could've resulted in serious issues if we were traveling at higher speeds. Tesla has failed to reach out and call back regarding the issue and the vehicle is rendered completely useless/ undrivable. I've owned many vehicles and this is most certainly NOT NORMAL WARE AND TARE! This is a big safety issue and needs to be addressed ASAP. Thank god my family wasn't on the highway or any road above 5MPH when this happened. The damage would've been catastrophic.

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