NHTSA Complaint #11413862 — 2015 TESLA MODEL S

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11413862
Vehicle	2015 TESLA MODEL S
Component	FUEL/PROPULSION SYSTEM
Date of Incident	November 11, 2020
Date Filed	April 25, 2021
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

ISSUE 1). EVER SINCE I BOUGHT THE CAR I NOTICED THE DRIVERS SEAT FELT COOKED CAUSING LOW BACK PAIN. EVENTUALLY THE SEATS POWER ADJUSTMENT WOULD ONLY RETRACT ONE SIDE SO IT COULD NOT BE ADJUSTED EVENLY AND I HAD TO PAY TO HAVE A WHOLE NEW SEAT REPLACED ISSUE 2). I HAVE THE 85 KW BATTERY AND AFTER AN UPDATE MY BATTERY CAPACITY WAS REDUCED 10%. I WAS TOLD IT WAS DUE TO RISK OF OVERHEATING THE BATTERY FIRE RISK TESLA NEVER RESOLVED THE ISSUE AND NEVER REINSTATED THE MISSING 10% CHARGE CAPACITY 3). THE SUSPENSION HAD FAILED AS I WAS DRIVING OVER A SPEED BUMP LESS THAN 10 MPH AND THE BOTTOM OF THE CAR SCRAPPED THE PAVEMENT. I HAD TO PAY OUT OF POCKET TO REPLACE THE SUSPENSION

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