NHTSA Complaint #11376723 — 2015 TESLA MODEL S

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11376723
Vehicle 2015 TESLA MODEL S
Component STEERING
Date of Incident
Date Filed
Mileage 58,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

I WAS TURNING INTO A PARKING LOT ON FRIDAY, OCT. 2, 2020, WHEN SUDDENLY I HEARD A GRINDING NOISE FROM THE FRONT RIGHT WHEEL. AFTER PARKING, I COULDN'T SEE ANYTHING WRONG. WHEN I LEFT, THE NOISE CONTINUED, AND ALTHOUGH THE CAR WAS DRIVEABLE (LESS THAN 25 MPH), THE GRINDING NOISE CONTINUED WHENEVER I TURNED THE WHEELS AT ALL. FORTUNATELY, I WAS ONLY ABOUT A MILE FROM THE LOCAL TESLA SERVICE CENTER SO I DROVE THE CAR DIRECTLY THERE. ALTHOUGH THE CAR DID TURN, IT WAS NOT TURNING AS SHARPLY AS IT SHOULD. BUT IT WAS ENOUGH TO GET ME THERE AND INTO THE PARKING LOT SAFELY. AT THAT POINT, THE RIGHT FRONT TIRE LOOKED LIKE IT WAS PUSHED BACK AGAINST THE REAR OF THE TIREWELL. WE LOOKED UNDER THE CAR AND SAW A DETACHED CONTROL ARM ON THE RIGHT SIDE. THEY FIXED THE PART AND RETURNED THE CAR TO ME THE FOLLOWING WEEK.

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