NHTSA Complaint #11543277 — 2015 TESLA MODEL S

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11543277
Vehicle 2015 TESLA MODEL S
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I had driven to a shopping center for buy a new backpack for my daughter who was starting school. After shopping, as I reversed my car, I felt as if I had gone over a bump. I came out to see if there was a bump or something else in the parking lot but found nothing that my car could have gone over. I got back in the car and started my drive and immediately, started hearing loud and griding noises. The noise would get worse as I would turn the steering wheel and the car would also seem as it is going over bumps. I immediately came out and look around and found nothing; I then looked at the wheel well and the surrounding area and didn't detect anything out of ordinary. I was able to drive the car home (roughly 1.5 miles) at speed no faster than 3-5 miles/hour without continuous loud and griding noise. I contacted Tesla who gave me an appointment for a week later. Inspection found fore-link broken. What component or system failed or malfunctioned, and is it available for inspection upon request? Left fore-link connected to the front suspension of the car. Part is available for inspection. How was your safety or the safety of others put at risk? The breakage of the part made the wheel get disconnected from the suspension. Had I been driving on a highway or other roadways at higher speed, my car would have certainly gotten out of control and endangered my life and the lives of others. Has the problem been reproduced or confirmed by a dealer or independent service center? This is a known issue that has been reported by many Tesla Model S owners. There is also a recall in China for the similar parts. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, it was inspected by Tesla service center. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warnings or other symptoms prior to the failure of the fore-link.

Related Complaints for the 2015 TESLA MODEL S

Other SUSPENSION Complaints

#11686972 My 2015 tesla model with less than 55000 mi had the front suspension broke on [XXX] when i pull out of the driveway...
#11645192 While driving approximately 45mph on a smooth dry road, the drivers side front lower ball joint broke in half. This c...
#11624386 The universal joint that connects the steering to the wheels is exposed to the elements and causes the steering to be...
#11622580 Failure part was drivers side front wheel "Fore Link Assembly" which broke at the wheel connection on our driveway wh...
#11607787 Drove out of my driveway and 2 minutes later I hear a metal clink and my steering wheel pulled to the left. I was goi...

Recent Complaints for the 2015 TESLA MODEL S

#11717897 SERVICE BRAKES Parking brake has locked on and cannot be released
#11714890 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Tesla Model S has a notorious back hatch latching failure. It’s a flawed design that every replacement is a “when” an...
#11714890 LANE DEPARTURE: ASSIST Tesla Model S has a notorious back hatch latching failure. It’s a flawed design that every replacement is a “when” an...
#11714890 UNKNOWN OR OTHER Tesla Model S has a notorious back hatch latching failure. It’s a flawed design that every replacement is a “when” an...
#11710658 EXTERIOR LIGHTING:HEADLIGHTS The contact owns a 2015 Tesla Model S. The contact stated while driving 40 MPH at night, one of the headlights became...
Check any vehicle history by VIN - Free vehicle history report