NHTSA Complaint #11421023 — 2015 TESLA MODEL S

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11421023
Vehicle 2015 TESLA MODEL S
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

The information that is being provided should be added to a previous submission that was incomplete. - What component or system failed or malfunctioned, and is it available for inspection upon request? Yes, the vehicle is available for inspection. See attached estimate from TESLA for repairs. At slow speeds, when making a left turn out of the driveway or into a parking space, I noticed something is wobbling in the right front tire suspension. It was not tight. It resembles a loose ball in socket wobble. It was first felt with approximately 98,000 miles on the vehicle. The vehicle was taken in for the last checkup prior to the end of the extended warranty, but the problem was not discovered. I did not understand what was wrong with the vehicle until I took it in to TESLA to have a nail removed from the left rear. There is no excessive wear on my tires. I was informed that the vehicle needs $3660 in repairs to replace the suspension on all four wheels at 106,640 miles. Many of the miles on the vehicle are from interstate driving. The elevated rack inspection also revealed that the rear driver side wheel wobbles back and forth. Now I question the condition of the springs and struts. - Your safety or the safety of others put at risk? A failure in a joint such as a tie rod end or a ball joint, or one of the solid parts, a vehicle with a broken steering linkage part cannot be relied on to turn when you want it to. Experts say, "Suspensions are composed of too many different parts to list, but almost everyone is necessary for safe driving; any broken suspension part will have some negative effect on a car’s handling, steering, or braking, and a car with a broken suspension piece not listed above should not be driven lest you endanger yourself and others. Vehicle does not give any warnings that these parts are failing. I am currently on my 3rd set of tires, Michelin, Goodyear, Michelin all OEM. You would expect all parts designed for a TESLA be of the highest quality.

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