2019 RAM 1500 Visibility Problems

The contact owns a 2019 Ram 1500. The contact stated that she lived in an area with a lot of fog, and after activating the defroster and driving at an undisclosed speed, the rear driver’s side window shattered. The vehicle was taken to a local dealer, where it was diagnosed with a possible small fracture that could allow moisture to intrude and shatter the glass. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 23-098-23. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

The contact owns a 2019 Ram 1500. The contact stated that while occupying the vehicle with the vehicle turned off and in park(P), the rear glass shattered without impact. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 140,000.

The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the rear window fractured. The contact stated that there was a large crack on both sides of the rear window. The contact stated that there was no impact to have caused the window to crack. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, it was discovered that the windshield was fractured. The contact stated a large crack displayed on both sides of the windshield. No known impact occurred to cause the cracks. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 46,000.

The contact owns a 2019 Ram 1500. The contact stated that rainwater had leaked into the vehicle from the top seal around the rear window and into the rear brake light wiring harness. The contact was concerned about an electrical short due to moisture leaking into the wiring harness. The cause of the failure was not yet determined. The local dealer was notified of the failure; however, the manufacturer was not yet notified of the failure. The failure mileage was 55,000.

The contact owns a 2019 Ram 1500. The contact stated that while using the power button to close the side view power mirrors, they folded inward and touched the window. The mirrors continued to make an abnormal clicking noise. The vehicle was taken to the local dealer where it was diagnosed that the gear on the passenger’s side mirror needed to be repaired. The vehicle was repaired but the failure persisted. The driver's side mirror was making an abnormal clicking noise but was not diagnosed or repaired. There were no warning lights illuminated. The manufacturer was not contacted. The failure mileage was approximately 4,000.

The contact owns a 2019 Ram 1500. The contact stated while driving 70 MPH in the rain, the windshield wipers failed to operate as needed. The contact veered to the side of the road and readjusted the windshield wipers however, the failure reoccurred while driving. The vehicle was taken to the dealer who informed the contact that he would be responsible for the cost of the diagnostic test. The vehicle was not diagnosed or repaired. The contact became aware of NHTSA Campaign Number: c (Visibility) which he associated with the failure. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in the recall. The failure mileage was approximately 47,000.

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE WINDOW WAS LEAKING WATER INTO THE HEADLINER AND ALSO NEARBY THE AIR BAG SYMBOL. THE VEHICLE WAS TAKEN TO LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT (1199 NJ-37 W, TOMS RIVER, NJ 08755) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A MANUFACTURING DEFECT WITH THE REAR WINDOW. AN APPOINTMENT WAS SCHEDULED FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,800.

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED WHILE DRIVING 30 MPH AT NIGHT, THE INSTRUMENT PANEL WAS REFLECTING ON THE FRONT DRIVER'S SIDE WINDOW MAKING IT DIFFICULT TO SEE THE ROADWAY CLEARLY. THE VEHICLE WAS TAKEN TO LOCAL DEALER TATE SERVICE CENTER LOCATED AT 7139 RITCHIE HWY, GLEN BURNIE, MD 21061, (410) 443-0859 AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *LN *TR