NHTSA Complaint #11494099 — 2019 RAM 1500

The contact owns a 2019 Ram 1500. The contact stated that while using the power button to close the side view power mirrors, they folded inward and touched the window. The mirrors continued to make an abnormal clicking noise. The vehicle was taken to the local dealer where it was diagnosed that the gear on the passenger’s side mirror needed to be repaired. The vehicle was repaired but the failure persisted. The driver's side mirror was making an abnormal clicking noise but was not diagnosed or repaired. There were no warning lights illuminated. The manufacturer was not contacted. The failure mileage was approximately 4,000.