NHTSA Complaint #11377326 — 2019 RAM 1500

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	11377326
Vehicle	2019 RAM 1500
Component	VISIBILITY
Date of Incident	November 4, 2020
Date Filed	December 1, 2020
Mileage	24,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE WINDOW WAS LEAKING WATER INTO THE HEADLINER AND ALSO NEARBY THE AIR BAG SYMBOL. THE VEHICLE WAS TAKEN TO LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT (1199 NJ-37 W, TOMS RIVER, NJ 08755) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A MANUFACTURING DEFECT WITH THE REAR WINDOW. AN APPOINTMENT WAS SCHEDULED FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,800.

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