NHTSA Complaint #11468253 — 2019 RAM 1500

The contact owns a 2019 Ram 1500. The contact stated while driving 70 MPH in the rain, the windshield wipers failed to operate as needed. The contact veered to the side of the road and readjusted the windshield wipers however, the failure reoccurred while driving. The vehicle was taken to the dealer who informed the contact that he would be responsible for the cost of the diagnostic test. The vehicle was not diagnosed or repaired. The contact became aware of NHTSA Campaign Number: c (Visibility) which he associated with the failure. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in the recall. The failure mileage was approximately 47,000.