2003 FORD WINDSTAR Suspension Problems

HELLO I WAS DRIVING MY 2003 FORD WINDSTAR MINIVAN. I PURCHASED AROUND MARCH 2016 I WAS TAKING MY KIDS TO SCHOOL WHEN THE REAR AXEL BROKE. I LOOKED UNDER AND IT LOOKS LIKE FORD PUT ENFORCEMENT BRACKETS ON IT BUT IT IS BROKE AT ONE OF THE BRACKETS . THANKFULLY I WAS ABLE TO KEEP CONTROL OF MY VEHICLE. 20 MINUTES LATER I WOULD'VE BEEN ON THE FREEWAY. ONE MAN HAS ALREADY LOST HIS LIFE FROM THE SAME THING WITH THIS VEHICLE. I HAVE A LADY FROM FORD OFFERING TO GIVE ME ANY INFORMATION SHE HAS BECAUSE IT IS NOT RIGHT AND THERE IS THINGS SHE HAS THAT I CANNOT FIND. I LOOKED UP MY YEAR ON THE VEHICLE AND WHAT WAS WRONG AND REALIZED THERE ARE THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. NOT ONLY THAT THERE HAS BEEN THREE RECALLS SINCE 2010 FOR THE SAME THING. FORD PUT...

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE REAR AXLE DETACHED. THE VEHICLE WAS TOWED TO A TOWING GARAGE WHERE IT WAS DIAGNOSED THAT THE AXLE WAS DETACHED IN HALF AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED SEYMOUR FORD (2601 SEYMOUR RD, JACKSON, MI 49201, PHONE NUMBER: (517) 787-9500) WHERE IT WAS DIAGNOSED THAT THE REAR AXLE REINFORCEMENT BRACKET FAILED AND WOULD CONTACT FORD CUSTOMER SERVICE TO GET AN APPROVAL FOR THE REPAIR. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE MANUFACTURER INFORMED THE CONTACT THAT THE RECALL WAS PAST DUE AND WOULD NOT REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT BECAME AWARE THAT THE REAR DRIVER'S SIDE TIRE WAS RUBBING ON THE INSIDE WHEEL WELL. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR AXLE HAD FRACTURED. THE VEHICLE WAS TAKEN TO DAVIS FORD LOCATED AT: 2111 N MAIN ST, CANTON, IL 61520, (309) 647-1111, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) HOWEVER, THE RECALL TIME FRAME HAD BEEN EXCEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED THE CASE NUMBER: CA-13064170. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 8 MPH, THE CONTACT HEARD A LOUD NOISE AND THE ODOR OF BURNING RUBBER WAS PRESENT. ALSO, THE CONTACT LOST STEERING ABILITY. THE VEHICLE CAME TO A COMPLETE STOP. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE REAR WHEELS WERE NOT LINED UP AND THE AXLE HAD FRACTURED IN THE AREA WHERE BRACKETS HAD BEEN INSTALLED BY BAY VALLEY FORD IN SAGINAW MICHIGAN APPROXIMATELY 1 AND 1/2 YEARS AGO. THE VEHICLE WAS TOWED TO HAGAN'S FORD IN BAY CITY, MICHIGAN WHERE IT WAS DETERMINED THAT IT WAS NORMAL WEAR AND TEAR OF THE AXLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.

VEHICLE DID NOT PASS MAINE INSPECTION TEST DUE TO SUBRAME RUST. FORD WINDSTAR1999-2003 WAS AN RECALL FOR THAT PROBLEM ISSUE BY NHSTA BUT MY VEHICLE IS NOT ON THE LIST.

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 15 MPH, THE CONTACT HEARD A SCRAPING SOUND FROM UNDERNEATH THE VEHICLE AND THE REAR PASSENGER TIRE BLEW OUT. THE CONTACT NOTICED THAT THE REAR AXLE HAD FRACTURED, WHICH CAUSED THE TIRES TO FAIL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), BUT THE VEHICLE HAD NOT BEEN SERVICED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING IN REVERSE, BOTH REAR TIRES COLLAPSED INTO THE FRAME OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE MORRISTOWN FORD DEALER (LOCATED AT 1112 W MORRIS BLVD, MORRISTOWN, TN 37813) WHERE IT WAS DIAGNOSED THAT THE BRACKETS WERE IMPROPERLY INSTALLED. ANOTHER TECHNICIAN INSPECTED THE VEHICLE AND STATED THAT THE BRACKETS WERE INSTALLED CORRECTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE OFF THEIR PROPERTY BECAUSE THE VIN WAS NOT INCLUDED IN A RECALL. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE MANUFACTURER STATED THAT THERE WAS AN OPEN RECALL ON THE BRACKET THAT WAS IMPROPERLY INSTALLED. THE MANUFACTURER SENT AN EMAIL TO THE MORRIS DEALER REGARDING THE BRACKET FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

VEHICLE WAS IN MOTION AT 45MPH WHEN THE REAR AXLE FRACTURED COMPLETELY, CAUSING ME TO VEER INTO ONCOMING TRAFFIC (LUCKILY THERE WAS NO ACCIDENT). VEHICLE HAD PREVIOUSLY BEEN IN FOR INITIAL REAR AXLE RECALL IN 2010 (10S13), WHERE SUPPORT BRACKETS WERE PLACED ON EXISTING AXLE. REVISITED THE DEALER FOR THE SECONDARY RECALL IN 2017, AND WAS ONCE AGAIN ASSURED THAT THE AXLE WAS GOOD. AXLE BROKE TWO MONTHS LATER (07/03/17). FORD WILL OFFER NO ASSISTANCE AND CONSIDERS MY RECALL COMPLETE SINCE THEY PUT BRACKETS ON THE AXLE. THIS DEFECT IS LIFE-THREATENING. FORD'S "BRACKET" SOLUTION DOES NOT WORK - THERE ARE MANY OTHERS LIKE ME WHO HAVE HAD THE AXLES FAIL AFTER THIS 'REPAIR'. THE ONLY SOLUTION IS TO REPLACE ALL OF THE AXLES COMPLETELY. PUT SIMPLY - AS THESE VEHICALES CONTINUE TO AGE AND THE AXLES RUST FURTHER, THIS DEFECT WILL EVENTUALLY RESULT IN DEATHS.

ON 20JUN2017, THE REAR AXLE BROKE. AS PART OF A FORD RECALL, THE AXLE HAD REINFORCEMENT BRACKETS INSTALLED BY (GRAHAM) FORD OF MANSFIELD. THOSE BRACKETS WERE INSPECTED BY (GRAHAM) FORD OF MANSFIELD IN 2015 AND WERE DECLARED TO HAVE BEEN INSTALLED AS PER FORD MOTOR COMPANY INSTRUCTIONS AND, AS A CONSUMER, I BELIEVE I HAD THE RIGHT TO ASSUME THAT THEREFORE THE AXLE WAS SAFE. THE AXLE BREAK IS OBVIOUS EVIDENCE THAT THE BRACKETS WERE EITHER NOT INSTALLED PROPERLY OR WERE INADEQUATE. THUS I BELIEVE THAT THE PROBLEM IS MORE WITH THE DEALER NOT BEING COMPETENT TO RECOGNIZE THE DANGEROUS CORROSION THAT HAD HAPPENED. OF COURSE, IN OHIO, WHERE THE LAW REQUIRES THAT VEHICLES BE SOLD THROUGH DEALERS, THE DEALER ACTS AS AN AGENT FOR THE MANUFACTURER. IN 2015, AT THE TIME OF THE INSPECTION, I WAS TOLD THAT THE BRACKET FIX WAS GOOD BUT THEN I WAS ALSO OFFERED...

I AM THE OWNER OF A 03 FORD WINDSTAR THAT I PURCHASED ON JUNE 2016. IT HAS 116,000 MILES. I RECENTLY FOUND OUT THAT FORD ISSUED A RECALL FOR THE REAR AXLE #15S27. THIS RECALL WAS TO INSPECT REINFORCEMENT BRACKETS THAT WERE DONE UNDER A PREVIOUS RECALL #10S13. AFTER I FOUND OUT ABOUT THE RECALL I LOOKED UNDER MY VEHICLE AND NOTICED A CRACK ON THE LEFT MIDDLE OF THE AXLE STEMMING INTO THE LEFT 'REINFORCEMENT BRACKET'. ON WEDNESDAY, MAY 03, 2017 I TOOK DROPPED MY VEHICLE OFF AT ACE FORD, WOODBURY, NJ 08096. A SERVICE REPRESENTATIVE FROM ACE FORD CALLED ME LATER TO INFORM ME OF THE FINDINGS. HE SAID AFTER INSPECTION, THE REINFORCEMENT BRACKETS WERE INSTALLED CORRECTLY. HE CLAIMED HE HAD CONTACTED FORD'S INTERNAL SERVICE CENTER AND SEND THEM PICTURES OF THE CRACK IN THE AXEL. HE THEN INFORMED ME THAT THERE WAS NOTHING FORD OR ACE FORD...

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING, THE REAR AXLE FAILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRACKET FRACTURED AND CAUSED THE REAR AXLE TO FAIL. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WIFE DRIVING DOWN STREET WHEN SHE HIT A BUMP IN THE ROAD AND THE REAR AXLE BROKE.

FORD HAD A RECALL REAL AXEL AND THEY DON'T WANT TO FIX IT

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 65 MPH, A CLUNKING NOISE WAS HEARD AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A TIRE SHOP WHERE IT WAS DIAGNOSED THAT THE REAR AXLE WAS FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

WHEN I WAS PULLING OUT OF A PARKING LOT ONTO A BUSY HIGHWAY I COULD SMELL RUBBER BURNIG AND I HEARD AND FELT A BIG LOUD BANG,.THEN THERE WAS SMOKE ALL AROUND VAN.IT WAS THE REAR AXLE/ SUB-FRAME FRACTURE AND YES THERE WERE RECALLS AND WORK WAS DONE BY FORD DEALER THANK GOD ME AND MY CHILDREN WERE NOT HURT OR KILLED THIS WAS VERY SCARY..

REAR AXLE CRACKED. UNABLE TO DRIVE WITHOUT RISKING IT BREAKING IN HALF.

WHILE THE 2003 FORD WINDSTAR VAN WAS BEING OPERATED AND IN MOTION, THE VEHICLE'S STEERING BECAME UNCONTROLLABLE AND SUBSEQUENTLY INOPERABLE, LEADING TO A BREAKDOWN IN THE ROADWAY.

THE REAR AXLE ON MY VEHICLE CRACKED AND CAUSED MY TIRES TO RUB AGAINST MY VEHICLE, DAMAGING BRAND NEW TIRES. WHEN BRINGING THE VEHICLE TO THE SHOP, WAS TOLD THAT A PATCH HAD PREVIOUSLY BEEN MADE ON THE VEHICLE, BUT IT WAS DONE BADLY AND DID NOT HOLD. FORD WOULD DO NOTHING TO RIGHT THIS AND DENIED THAT THERE WAS A RECALL ON THE VEHICLE. I WAS DRIVING TO SCHOOL WHILE THIS OCCURRED ON CITY STREETS. *TR

IN SEPT 2016, I RECEIVED A RECALL NOTICE IN THE MAIL FROM FORD TO RE-INSPECT A PREVIOUS RECALL REPAIR FOR MY REAR AXLE FROM 2012. IT STATED THAT REPAIRS WOULD BE MADE FREE OF CHARGE IF DEFECTS WERE FOUND IN THE REPAIRS. IT ALSO STATED THAT IF I CHOSE TO DO SO, EVEN IF THE REPAIRS "PASSED", I COULD REPLACE THE AXLE FOR $300. SINCE I WORKED IN KY FROM FEB THROUGH OCT, I SCHEDULED THE INSPECTION AFTER RETURNING HOME IN NOV, BUT DID NOT ACTUALLY GET AN APPOINTMENT UNTIL DEC 6TH. AS A RESULT OF THE RECALL INSPECTION ON DEC 6TH, THE DEALER STATED THAT THE REPAIRS WERE MADE CORRECTLY, BUT THERE WERE CRACKS IN THE AXLE. THEY STATED IT WOULD COST $1,100 TO REPAIR IF I CHOSE. SINCE I WAS NOT TOLD IT WAS A SAFETY HAZARD AND WAS PRESENTED TO ME AS "OPTIONAL", I DID NOT REPAIR....

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 35 MPH, THE REAR AXLE CRACKED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 217,000.

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A RIGHT TURN, THE REAR AXLE SUDDENLY FRACTURED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION). DURING THE REPAIR, BRACKETS WERE INSTALLED TO PREVENT THE FAILURE FROM RECURRING. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING OVER BUMPS IN THE ROAD, A CLUNKING NOISE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE FAILURE MILEAGE WAS 144,000.

TAKATA RECALL UNCONTROLLABLE DRIVING WITH STEERING REAR END FISHTAILING. *TR

2003 FORD WINDSTAR REAR AXLE BROKE WHILE DRIVING ON HIGHWAY LEAVING CAR AND DRIVER STRANDED ON BRIDGE. DRIVER WAS VERY LUCKY NOT TO BE HURT. CAR HAD PREVIOUS RECALLS PERFORMED BY FORD ON SEPT 4, 2012 AS RECALL NUMBERS 10S13 AND 11S16, BOTH DONE AT SAME TIME. HOWEVER THESE RECALLS WERE NOT EFFECTIVE AS AXLE STILL BROKE ON OR ABOUT DEC 2, 2016. DEALER INDICATES AXLE CAN NOT BE REPLACED UNDER RECALL BECAUSE RECALL EXPIRED ON DEC 31, 2015. FORD CUSTOMER SERVICE GAVE SAME REPLY. FORD DEALER IN GLENN BURNIE, MD. IS REPLACING AXLE AT AN ESTIMATED $1,300.00. PROBLEM IS, THE NEW AXLE WILL PROBABLY BE THE SAME PART AS THE ORIGINAL AND STILL POSES THE THREAT OF BREAKING AGAIN. THESE CARS SHOULD BE RECALLED AS SEVERAL DEATHS HAVE ALREADY OCCURRED. *TR

2003 FORD WINDSTAR. CONSUMER WRITES IN REGARDS TO REAR AXLE REINFORCEMENT BRACKETS RECALL NOTICE REPAIR ISSUES. *SMD THE CONSUMER STATED THE DEALER PERFORMED A VISUAL CHECK OF THE VEHICLE, BUT NOTHING WAS REPLACED. *JB

2003 FORD WINDSTAR. CONSUMER WRITES IN REGARDS TO REAR AXLE REINFORCEMENT BRACKETS RECALL NOTICE REPAIR ISSUES. *SMD THE CONSUMER WAS INFORMED THE BRACKETS WERE INSTALLED CORRECTLY. HOWEVER, THERE WAS A CRACK IN THE AXLE. *JB

2003 FORD WINDSTAR. CONSUMER WRITES IN REGARDS TO DEALERSHIP REFUSES TO REPAIR AXLE RECALL NOTICE UNTIL CONSUMER PAYS FOR A NEW $300 AXLE REPLACEMENT. *SMD THE CONSUMER STATED THE DEALER INSTALLED THE BRACKETS AT NO CHARGE. *JB

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SWERVE UNCONTROLLABLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CONFIRMED THAT THE AXLE FRACTURED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THE FAILURE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE VEHICLE WAS TAKEN TO BE INSPECTED; HOWEVER, THE TECHNICIAN STATED THAT THE AXLE DID NOT NEED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE THE VEHICLE WAS STATIONARY, THE BOLTS ON THE BRACKET OF THE REAR AXLE BECAME LOOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 131,000.

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 25 MPH, THE REAR DRIVER SIDE AXLE FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE BEAM WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.

MY LOCAL BILL BROWN FORD AT 32222 PLYMOUTH RD LIVONIA MI 48150 (734)421-7000 FALSIFIED THAT THEY REPLACED A RECALL ON MY VEHICLE. WHILE DRIVING U CAN HEAR A NOISE COMING FROM THE REAR.

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE REAR AXLE WAS FRACTURED, EVEN THOUGH THE REINFORCEMENT BRACKETS WERE ON CORRECTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 220,000. UPDATED 01/11/2017*CT *TR

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE TECHNICIAN INFORMED THE CONTACT THAT THE REAR AXLE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 116,949. UPDATED 11/29/16*LJ *TR

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING VARIOUS SPEEDS, THE REAR AXLE FRACTURED. AS A RESULT OF THE AXLE FAILURE, THE REAR DRIVER SIDE TIRE FAILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS CONFIRMED THAT THE REAR AXLE FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. UPDATED 11/01/16*LJ

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE VEHICLE WAS TAKEN TO A MECHANIC FOR A ROUTINE INSPECTION AND IT WAS NOTICED THAT THE REAR AXLE HAD EXTENSIVE RUST AND CORROSION. THE PART NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V608000 (SUSPENSION), 12V195000 (SUSPENSION), 12V194000 (SUSPENSION), AND 10V385000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR AXLE WAS FRACTURED. THE CONTACT NOTED THAT DUE TO THE FAILURE THE VEHICLE COULD NOT BE OPERATED WITHOUT RISKING FURTHER DAMAGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 183,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE JERKED AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART HOWEVER, THE REAR TIRES WERE LEANED IN AND THE REAR BRACKETS FRACTURED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRACKETS WERE INSTALLED PROPERLY FROM NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

THIS IS A RECALL FROM FORD MOTOR COMPANY REGARDING DETERIATION OF THE REAR AXLE. I FIRST LEARNED OF IT IN EARLY DECEMBER 2015. TOOK INTO MY LOCAL DEALER ON DECEMBER 11 AND WAS INFORMED THAT IT QUALIFIED FOR THE RECALL. NOW THEY KEEP TELLING ME THAT THEY CAN'T GET THE PARTS. HOW LONG DOES A COMPANY HAVE AFTER THEY ARE AWARE OF A DANGEROUS CONDITION TO GET IT FIXED. I HAVEN.T DRIVEN IT SINCE THEY TOLD ME IT WAS UNSAFE, BUT WHAT GOOD IS IT TO ME IF I CAN'T DRIVE IT?

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHEN THE CONTACT PARKED THE VEHICLE, AN ABNORMAL NOISE WAS HEARD. UPON RETURNING TO THE VEHICLE, THE CONTACT NOTICED THAT THE WHEEL WAS TILTED INWARD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE FAILURE MILEAGE WAS 198,000.

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT NOTICED A BURNT RUBBER ODOR AND THEN AN UNKNOWN REAR TIRE BLEW OUT. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE, TIRE LINE, AND THE REAR TIRE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000.

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE TAKING THE VEHICLE FOR A ROUTINE CHECK, THE MECHANIC INFORMED THE CONTACT THAT THE AXLE WAS FRACTURED IN TWO PLACES ON THE DRIVER AND PASSENGER SIDES. THE CONTACT WAS INFORMED THAT THE BRACKETS WERE PLACED ON A FAULTY AXLE. THE MECHANIC ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE FOR LONG LENGTHS OF TIME. THE MECHANIC DIAGNOSED THAT THE AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). ONCE THE REPAIR PART AND COST WAS DECIDED, THE CONTACT WOULD BE INFORMED AND A REPAIR WOULD BE MADE. THE CONTACT HAD NOT RECEIVED NOTIFICATION AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. UPDATED 04/21/2016*LJ UPDATED 05/14/18*JB *TR

RECEIVED RECALL NOTICE FOR THE REAR AXLE, HAD 2 (TWO) FORD DEALERS LOOK AT THE AXLE. FIRST DEALER NOTED CRACKS, OFFERED TO REPLACE AXLE FOR $700. FIRST DEALER DID NOT ENTER RECALL/INSPECTION INTO FORD DATABASE, NO RECORD. SECOND DEALER PERFORMED INSPECTION, SAID AXLE WAS "GOOD TO GO". I INSPECTED AXLE MYSELF, EVIDENT THAT THERE IS NO ADHESIVE UNDER THE BRACKET WHERE THE CRACK PROPAGATES. WE RELY ON THE AUTOMOTIVE DEALERS TO MAKE AND KEEP OUR VEHICLES SAFE. NOW, WE CANNOT TRUST THE DEALERS TO PERFORM THE RECALLS AS THEY SHOULD. THIS IS NOT A SAFE VEHICLE.

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE AT THE DEALER HAVING THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), THE TECHNICIAN DISCOVERED THAT THE AXLE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000....UPDATED 02/08/16 *BF *TR

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE AT THE LOCAL DEALER FOR A RECALL REPAIR, THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 187,000. UPDATE 01/15/16 MA *TR

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THERE WAS A FAILURE IN WHICH THE REAR AXLE PREMATURELY CRACKED WITHOUT WARNING. THE DEALER REPAIRED THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION), BUT IT DID NOT REMEDY THE FAILURE. THE CONTACT RECEIVED A SECOND NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE DEALER STATED THAT THE CONTACT NEEDED TO PAY FOR THE REAR AXLE REPAIR AFTER INSPECTING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED YET. THE CONTACT STATED THAT THE MANUFACTURER'S REMEDY WAS NOT SUFFICIENT AND DID NOT APPROVE THE DEALER'S REPAIR FOR THE SECOND RECALL. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER TO ENSURE THE DEALER PROVIDED A PERMANENT REMEDY FOR THE CONDITION OF THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE THE VEHICLE WAS BEING SERVICED FOR NHTSA CAMPAIGN NUMBER: 15V608000(SUSPENSION), THE TECHNICIAN INFORMED THE CONTACT THAT THE REAR AXLE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE AXLE REPLACEMENT NOT BEING INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE RECALL ONLY COVERED THE BRACKET AND ONLY THE ENDS OF THE AXLE WERE COVERED UNDER THE RECALL. THE FAILURE MILEAGE WAS 141,000.

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE FRONT WHEELS VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FRONT AXLE FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 147,000.

LETTER FROM CONGRESSMAN RYAN ON BEHALF OF CONSTITUENT RE FORD MOTOR COMPANY ISSUES. *SMD THE CONSUMER STATED IN MAY, THE SPRING ON THE DRIVER'S SIDE BROKE AND PUNCTURED THE TIRE. THREE MONTHS LATER, THE PASSENGER FRONT SPRING BROKE. *JB UPDATED 11/30/15.*JB

I WAS DRIVING DOWN THE ROAD . IN MUNCIE INDIANA . THE REAR END ON THE RIGHT SIDE WENT DOWN ALL MOST CAUSED ME TO WRECK . FOUND O UT THAT DAY WHEN I GOT IT TO THE AUTO GARAGE THAT THE REAR END HAD RUSTED THREW . AT 66,000 MILES . HOW CAN A COMPANY PUT OUT CRAP LIKE THIS THAT MIGHT HAVE COAST ME MY LIFE ? IT WOULD HAVE IF I WAS NOT A SEMI DRIVER WHEN I WAS WORKING . AND NEW HOW TO HANDLE A VAN IN CASE OF A PROBLEM LIKE THIS U HAVE ME TO THANK THAT NO ONE WAS KILLED . I THINK FORD NEEDS TO FIX THIS PROBLEM FOR ME .