NHTSA Complaint #10935127 — 2003 FORD WINDSTAR UNKNOWN OR OTHER

Complaint Details

ODI Number	10935127
Vehicle	2003 FORD WINDSTAR
Component	UNKNOWN OR OTHER
Date of Incident	December 2, 2016
Date Filed	December 13, 2016
Mileage	112,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

2003 FORD WINDSTAR REAR AXLE BROKE WHILE DRIVING ON HIGHWAY LEAVING CAR AND DRIVER STRANDED ON BRIDGE. DRIVER WAS VERY LUCKY NOT TO BE HURT. CAR HAD PREVIOUS RECALLS PERFORMED BY FORD ON SEPT 4, 2012 AS RECALL NUMBERS 10S13 AND 11S16, BOTH DONE AT SAME TIME. HOWEVER THESE RECALLS WERE NOT EFFECTIVE AS AXLE STILL BROKE ON OR ABOUT DEC 2, 2016. DEALER INDICATES AXLE CAN NOT BE REPLACED UNDER RECALL BECAUSE RECALL EXPIRED ON DEC 31, 2015. FORD CUSTOMER SERVICE GAVE SAME REPLY. FORD DEALER IN GLENN BURNIE, MD. IS REPLACING AXLE AT AN ESTIMATED $1,300.00. PROBLEM IS, THE NEW AXLE WILL PROBABLY BE THE SAME PART AS THE ORIGINAL AND STILL POSES THE THREAT OF BREAKING AGAIN. THESE CARS SHOULD BE RECALLED AS SEVERAL DEATHS HAVE ALREADY OCCURRED. *TR

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