2003 FORD WINDSTAR — Problems, Recalls & Safety Data
N/A
Safety Rating
2,055
Owner Complaints
9
Recalls
21
Service Bulletins
2
Investigations
Overview of the 2003 FORD WINDSTAR
The 2003 FORD WINDSTAR has received a total of 2,055 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 9 recall campaigns affecting this vehicle, covering issues with SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY, POWER TRAIN:AXLE ASSEMBLY, SUSPENSION:FRONT:CONTROL ARM. 21 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Service Brakes (296 complaints), Electrical System (262 complaints), and Service Brakes Hydraulic (209 complaints).
Recalls for the 2003 FORD WINDSTAR
NHTSA has recorded 9 recalls for the 2003 FORD WINDSTAR, potentially affecting up to 6,076,302 vehicles.
Recall 15V608000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
| 283,413 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain model year 1998-2003 Windstar vehicles manufactured September 2, 1997, to July 3, 2003. The affected vehicles were previously remedied to safeguard against the rear axle cracking from corrosion, however, the remedy brackets may have been misinstalled. The incorrect bracket installations may limit the effectiveness of the service repair for NHTSA recalls 10V-385, 12V-193,...
Consequence: If the brackets were not installed properly, the rear axle may fracture, affecting the vehicle handling and increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the brackets to verify their proper installation. If a bracket is found to have been misinstalled, the rear axle will be replaced. These repairs will be performed free of charge. The began...
View full details →Recall 12V193000 — POWER TRAIN:AXLE ASSEMBLY
| 27,000 vehicles affected
Defect: FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN VIRGINIA. OVER TIME, CORROSION CAN WEAKEN THE REAR AXLE MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH, IF UNDETECTED, CAN INCREASE AND RESULT IN A COMPLETE FRACTURE OF THE...
Consequence: A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL REAR AXLE REINFORCEMENT BRACKETS, OR REPLACE THE AXLES, AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 19, 2012. OWNERS MAY CONTACT FORD AT...
View full details →Recall 12V194000 — SUSPENSION:FRONT:CONTROL ARM
| 23,000 vehicles affected
Defect: FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATE OF VIRGINIA. CORROSION-RELATED FRACTURES OF THE FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BODY MOUNT ATTACHMENTS MAY OCCUR.
Consequence: A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION. A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT. EITHER CONDITION COULD RESULT IN SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT BOTH FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BOTH BODY MOUNT ATTACHMENTS AT THE REAR OF THE FRONT SUBFRAME AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 18, 2012. OWNERS MAY...
View full details →Recall 12V195000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
| 9,192 vehicles affected
Defect: FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, REGISTERED IN PUERTO RICO. DUE TO INCREASED STRESSES CAUSED BY HIGH CYCLES OF TORSIONAL LOADING, SPECIFIC TO THIS MARKET, THE REAR AXLE CAN CRACK.
Consequence: A FRACTURED AXLE MAY RESULT IN A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL A REINFORCEMENT BRACKET ON THE REAR AXLE OR REPLACE THE AXLES, AS NECESSARY. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 1, 2012. OWNERS MAY...
View full details →Recall 11V030000 — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
| 425,288 vehicles affected
Defect: FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, UTAH, VERMONT, WEST VIRGINIA, AND WISCONSIN. A SEPARATION OF A FRONT LOWER CONTROL ARM REAR...
Consequence: THIS COULD RESULT IN REDUCED STEERING CONTROL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT BOTH FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS, AND BOTH BODY MOUNT ATTACHMENTS AT THE REAR OF THE FRONT SUBFRAME, AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. IF REPAIRS CANNOT BE MADE TO A VEHICLE, FORD...
View full details →Recall 10V385000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
| 492,650 vehicles affected
Defect: FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997 THROUGH FEBRUARY 28, 2003 AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. AFTER MANY YEARS OF VEHICLE...
Consequence: A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.
Remedy: AS PARTS BECOME AVAILABLE, DEALERS WILL INSPECT AND IF NECESSARY INSTALL THE REAR AXLE REINFORCEMENT BRACKETS FREE OF CHARGE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT FORD AT...
View full details →Recall 09V399000 — VEHICLE SPEED CONTROL
| 4,500,000 vehicles affected
Defect: FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Consequence: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Remedy: FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL...
View full details →Recall 06E056000 — FUEL SYSTEM, GASOLINE
| 58,640 vehicles affected
Defect: CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Consequence: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
View full details →Recall 03V459000 — SEATS:MID/REAR ASSEMBLY
| 257,119 vehicles affected
Defect: CERTAIN MINIVANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." DURING TESTING, A THIRD ROW BENCH FLOOR-TO-SEAT LATCH RELEASED BEFORE THE STRENGTH REQUIREMENT WAS MET. IDENTICAL LATCHES ARE USED IN THE SECOND ROW OF SEATS.
Consequence: IF THE LATCHES ON TH4E SECOND OR THIRD ROW SEATS OF THE VEHICLE RELEASE IN A CRASH, THE POTENTIAL FOR OCCUPANT INJURY IS INCREASED.
Remedy: DEALERS WILL REPLACE THE SEAT-TO-FLOOR LATCHES ON THE SECOND AND THIRD ROW OF SEATS. OWNER NOTIFICATION BEGAN ON NOVEMBER 21, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
View full details →Owner Complaints for the 2003 FORD WINDSTAR
2,055 complaints have been filed with NHTSA for the 2003 FORD WINDSTAR. Below is a breakdown by vehicle component.
Most Recent Complaints
The contact owns a 2003 Ford Windstar. The contact stated while attempting to reverse, the contact heard a loud sound coming from the front of the vehicle. The contact stated that steering wheel became difficult to turn. A local dealer was contacted. The vehicle was taken to the dealer where it was inspected, and the contact was informed that there was no recall related to the VIN for the failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 12V194000 (SUSPENSION); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 160,263.
The contact’s son owns a 2003 Ford Windstar. The contact received notification of NHTSA Campaign Number: 11V030000 (Structure). The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the exhaust pipe was punctured. The contact was advised that the front subframe was severely corroded; however, the dealer informed the contact that the vehicle would not be repaired due to the corrosion. The vehicle was not repaired. The contact parked the vehicle and the vehicle was no longer driven due to the safety concerns. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2003 Ford Windstar. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the passenger’s side rear wheel. The traction control warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The contact stated that later while driving at an undisclosed speed, there was an abnormal sound coming from the rear suspension and the contact almost lost control of the vehicle but was able to pull over to the shoulder of the roadway. The contact stated that upon a visual inspection there was excessive corrosion around the rear axle and the axle was detached. The vehicle was taken back to the dealer, who diagnosed a failure with the rear axle. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V608000 (Suspension); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 135,000.
The contact owns a 2003 Ford Windstar. The contact stated that while operating the vehicle, the ABS and Brake warning lights remained illuminated. Additionally, there was smoke, and a burning odor coming from the engine compartment. The contact also stated that the ABS fluid had leaked from the vehicle. The vehicle was taken to the local dealer who diagnosed that fluid had leaked from the Speed Control Deactivations Switch causing damage to the ABS Control Module connector. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 09V399000 (Vehicle Speed Control). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 250,000.
The contact owns a 2003 Ford Windstar. The contact stated while driving at an undisclosed speed, there was an abnormal odor circulating inside the cabin of the vehicle. The contact stated the vehicle started losing motive power, and he was able to pull the vehicle to the side of the road. The vehicle was towed to an independent mechanic who diagnosed a failure with the rear axle. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 10V385000 (Suspension); however, the VIN was not included. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 160,000.
Safety Rating for the 2003 FORD WINDSTAR
NHTSA has not yet tested the 2003 FORD WINDSTAR in its New Car Assessment Program.
Technical Service Bulletins for the 2003 FORD WINDSTAR
Ford Motor Company has issued 21 technical service bulletins (TSBs) for the 2003 FORD WINDSTAR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB160070 — SUSPENSION
Safety recall 10S13 - Rear axle corrosion - requests for recall service action
TSB160070 — SUSPENSION:MULTIPLE AXLE
Safety recall 10S13 - Rear axle corrosion - requests for recall service action
TSB-14-0168 — SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
FORD: SAFETY RECALL ON FRONT SUBFRAME LOWER CONTROL ARM (LCA) REAR ATTACHING FLANGE OR REAR BODY MOUNT THAT CAN SEPARATE FROM SUBFRAME IF VEHICLE IS OPERATED, FOR EXTENDED PERIOD, IN HIGH CORROSION AREAS. MODEL 1999-03 WINDSTAR.
TSB-14-0145 — SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
FORD: A SAFETY RECALL HAS BEEN ISSUED ON MINIVANS WHERE LOWER CONTROL ARM (LCA) OF FRONT SUBFRAME ATTACHING REAR FLANGE OR REAR BODY MOUNT CAN SEPARATE DUE TO CORROSION. MODEL 1999-2003 WINDSTAR. *PE
17277 — ELECTRICAL SYSTEM
BEEPING SOUND FROM THE INSTRUMENT PANEL WHEN DRIVING AT/OVER 75 MPH, TRACTION CONTROL OFF INDICATOR ILLUMINATE WHEN VEHICLE IS NOT EQUIPPED WITH TRACTION CONTROL, AND/OR DIAGNOSTIC TROUBLE CODE B2477 (MODULE CONFIGURATION FAILURE) STORED IN THE INSTRUMENT CLUSTER MODULE (ICM). *TT THIS INFORMATION DATED 10/01/2003 HAS BEEN UPDATED TO INCLUDE 2005...
17250 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FRONT PASSENGER WINDOW MOTOR NOT WORKING. *TT
17301 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PASSENGER WINDOW MOTOR NOT WORKING. *TT
17229 — ELECTRICAL SYSTEM:WIRING
TRAILER TOW WIRING HARNESS INCOMPATIBILITY CONCERNS. *TT
17034 — ELECTRICAL SYSTEM
FUSE F2.10 OPEN / TRAILER LIGHTING INOPERATIVE. *TT
16930 — ELECTRICAL SYSTEM
CHECK ENGINE LIGHT ON AND DIAGNOSTIC TROUBLE CODE P0460 - NEW SERVICE LEVEL CALIBRATION AVAILABLE. *TT
Showing 10 of 21 technical service bulletins.
NHTSA Investigations for the 2003 FORD WINDSTAR
NHTSA has opened 2 investigations into potential safety defects in the 2003 FORD WINDSTAR.
Investigation DP10005 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY Closed
Opened:
Rear Axle Fracture Recall Scope
Other Model Years of the FORD WINDSTAR
- 1998 FORD WINDSTAR — 1,949 complaints
- 1999 FORD WINDSTAR — 2,040 complaints
- 2000 FORD WINDSTAR — 2,191 complaints
- 2001 FORD WINDSTAR — 2,297 complaints
- 2002 FORD WINDSTAR — 1,926 complaints
- 2003 FORD WINDSTAR (current)
- 2004 FORD WINDSTAR — 33 complaints
- 2005 FORD WINDSTAR — 1 complaint
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD EDGE — 17,247 total complaints
- FORD MUSTANG — 11,551 total complaints