NHTSA Complaint #11630134 — 2003 FORD WINDSTAR

The contact owns a 2003 Ford Windstar. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the passenger’s side rear wheel. The traction control warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The contact stated that later while driving at an undisclosed speed, there was an abnormal sound coming from the rear suspension and the contact almost lost control of the vehicle but was able to pull over to the shoulder of the roadway. The contact stated that upon a visual inspection there was excessive corrosion around the rear axle and the axle was detached. The vehicle was taken back to the dealer, who diagnosed a failure with the rear axle. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V608000 (Suspension); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 135,000.