NHTSA Complaint #11536864 — 2003 FORD WINDSTAR

The contact owns a 2003 Ford Windstar. The contact stated that while driving at 15 MPH, there was an abnormal rumbling sound coming from an undisclosed location of the vehicle. The contact veered off the roadway. The contact notified a tow truck company and inspected the vehicle and noticed that the rear axle was fractured. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The contact referenced the NHTSA Campaign Number: 10V385000 (Suspension). The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.