NHTSA Complaint #10968650 — 2003 FORD WINDSTAR SUSPENSION

Complaint Details

ODI Number	10968650
Vehicle	2003 FORD WINDSTAR
Component	SUSPENSION
Date of Incident	February 23, 2017
Date Filed	March 27, 2017
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING, THE REAR AXLE FAILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRACKET FRACTURED AND CAUSED THE REAR AXLE TO FAIL. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE VIN WAS NOT AVAILABLE.

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