NHTSA Complaint #10825224 — 2003 FORD WINDSTAR SUSPENSION

Complaint Details

ODI Number	10825224
Vehicle	2003 FORD WINDSTAR
Component	SUSPENSION
Date of Incident	December 11, 2015
Date Filed	February 9, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

THIS IS A RECALL FROM FORD MOTOR COMPANY REGARDING DETERIATION OF THE REAR AXLE. I FIRST LEARNED OF IT IN EARLY DECEMBER 2015. TOOK INTO MY LOCAL DEALER ON DECEMBER 11 AND WAS INFORMED THAT IT QUALIFIED FOR THE RECALL. NOW THEY KEEP TELLING ME THAT THEY CAN'T GET THE PARTS. HOW LONG DOES A COMPANY HAVE AFTER THEY ARE AWARE OF A DANGEROUS CONDITION TO GET IT FIXED. I HAVEN.T DRIVEN IT SINCE THEY TOLD ME IT WAS UNSAFE, BUT WHAT GOOD IS IT TO ME IF I CAN'T DRIVE IT?

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