2013 FORD FUSION Steering Problems

POWER STEERING ASSIST FAILED WHILE DRIVING ON FREEWAY AT 70 MPH. *TR

2013 FORD FUSION, PULLED IN MY DRIVEWAY AND WHEN I WENT BACK TO MY CAR I HAD NO POWER STEERING. I HAD IT CHECKED BY FLOOD FORD OF NARRAGANSETT AND THEY SAID THE STEERING GEAR NEEDS TO BE REPLACED 2132.00 AND I FIXED IT. THE DEALERSHIP SAID THIS WAS THE SAME EXACT THING AS WHAT'S BEING RECALLED. THIS PROBLEM IS EXACTLY WHAT THE CURRENT RECALL IS FOR BUT THEY SAID MY VIN # HAS NOT BEEN RECALLED. WHEN ARE THEY GOING TO INCLUDE THE VIN#'S THAT ARE ACTUALLY AFFECTED BY THIS PROBLEM THEY ARE RECALLING. MY CAR MATCHES THE EXACT INFORMATION OF THE VEHICLES THEY ARE RECALLING.THIS IS EXTREMELY FRUSTRATING BUT NOTHING IS BEING DONE AND I SEE A LOT OF PEOPLE WITH THE SAME PROBLEMS. *TR

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE STEERING BECAME DIFFICULT TO TURN. THE CONTACT WAS QUOTED $1,877 TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO ROBBERSON FORD (2100 NE 3RD ST, BEND, OR 97701, (541)382-4521, TO BE REPAIRED WHICH WAS STILL PENDING. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

I JUST DRIVING IN MY POWER STEERING JUST CAME ON I BROUGHT IT TO GET LOOKED AT IT WENT OFF AND CAME BACK ON AFTER A COUPLE OF WEEKS I WAS ON THE HIGHWAY WHEN IT HAPPENED. *TR

THE BOLT HOLDING THE STEERING WHEEL TO THE COLUMN LOOSENED UP CAUSING THE WHEEL TO BECOME LOOSE AND WOBBLE CAUSING PLAY IN THE STEERING. IT LOOSENED GRADUALLY OVER TIME.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO TIM SHORT FORD (109 ROCKWOOD LN, HAZARD, KY 41701) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON 5-11-20. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,145.*DT CONSUMER STATED VIN NOT INCLUDED IN RECALL. *JB

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THE HILL ASSIST, ABS, TRACTION CONTROL AND TRACTION OFF WARNING LIGHTS WERE ILLUMINATED. KENNY ROSS FORD SOUTH (3200 LIBRARY RD, CASTLE SHANNON, PA 15234), WAS CONTACTED AND INFORMED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 84,000.

I GO TO START MY CAR THIS MORNING TO GO TO WORK AND A STEERING ASSIST FAULT LIGHT COMES ON , CAN'T MOVE STEERING WHEEL AT ALL . I JUST DROVE IT 2 DAYS AGO . NO SIGNS OR ANY WARNINGS THAT ANYTHING HAD BEEN GOING WRONG. I SEE THERE ARE RECALLS ON THIS BUT NOT FOR MINE CAR ACCORDING TO THE VIN

CONSTANTLY GETTING A MESSAGE ON DASH "POWER STEERING ASSIST FAULT". OCCASIONALLY A MESSAGE ABOUT TRANSMISSION COMES UP BUT TOO QUICK TO READ. SEE THAT FORD HAS DONE A RECALL ON BOTH OF THESE ITEMS BUT HAVEN'T ACTUALLY ISSUED IT YET. MY VIN IS NOT SHOWING AS ONE AFFECTED DESPITE GETTING THESE MESSAGES. I AM HEARING SOME SORT OF NOISE THAT WE CAN NOT IDENTIFY AND WORRY IT IS SOMETHING WITH EITHER ONE OF THESE ISSUES. HARD TO DESCRIBE THE NOISE BUT REPLACED BRAKES AND ROTORS THINKING IT COULD BE THAT BUT THE NOISE IS STILL THERE. WORRIED THIS COULD CAUSE A ACCIDENT. NOT SURE WHY FORD DOES A RECALL BUT DOESN'T SEND IT OUT WHEN IT IS A KNOWN PROBLEM. USUALLY HEAR THE NOISE WHILE SLOWING. MESSAGE ON DASH IS RANDOM BUT ALWAYS WHILE VEHICLE IS IN MOTION. DOESN'T STAY ON LONG AND HAPPENS AT LEAST 1-2 A WEEK. STARTED...

2013 FORD FUSION. I WAS DRIVING DOWNHILL ON FREEWAY WHEN POWER STEERING JUST STIFFENED UP . I MANAGE TO GET OFF AT NEXT EXIT . AFTER I PARKED, SHUT OFF, THEN RESTARTED VEHICLE THE WARNING LIGHT CAME ON. I HAD IT CHECKED BY MECHANIC AND THEY SAID THE STEERING GEAR NEEDS TO BE REPLACED 2500.00 THIS PROBLEM IS EXACTLY WHAT THE CURRENT RECALL IS FOR BUT THEY SAID MY VIN # HAS NOT BEEN RECALLED. WHEN ARE THEY GOING TO INCLUDE THE VIN#'S THAT ARE ACTUALLY AFFECTED BY THIS PROBLEM THEY ARE RECALLING. MY CAR MATCHES THE EXACT INFORMATION OF THE VEHICLES THEY ARE RECALLING.

RANDOMLY RECEIVING POWER STEERING ASSIST FAULT AND STEERING/CAR PULLS TO SIDE SOMETIMES WHEN GOING OVER BUMPS.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING RACK. THE VEHICLE WAS TAKEN TO JACK DEMMER FORD, INC.37300 MICHIGAN AVE, WAYNE, MI 48184 WHERE IT WAS DIAGNOSED THAT THE WHOLE STEERING RACK NEEDED TO BE REPLACED DUE TO THE ELECTRIC STEERING RACK MOTOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO ANY RECALLS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V250000 (STEERING), 13V232000 (STEERING), NOR 19V632000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

THE STEERING WHEEL IS GETTING STUCK IT FEELSLIKE WHICH MADE ME RIN OFF ROAD I ALSO HAD TO CUT SEAT BELT ON BACK SEAT CAUSE IT WOULDNT RAISE UP. ALSO FUEL PUMP IS GOING OUT AND THIS IS NOT RIGHT.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE THE MESSAGE 'STEERING ASSIST FAILURE' HAD DISPLAYED AND THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 43,000.

WHILE TURNING ONTO MY STREET, TO GO HOME, THE STEERING WHEEL LOCKED UP AND A MESSAGE POPPED UP SAYING STEERING POWER ASSIST FAULT.

THE POWER STEERING SYSTEM WENT OUT DUE TO A MANUFACTURER DEFECT IN THE RACK AND PINON ELECTRICAL BOARD. THIS WAS NOT DUE TO WEAR AND TEAR ON THE CAR, BUT INSTEAD DUE TO POOR MANUFACTURING OF THE PART. THE RACK AND PINON ELECTRIC BOARD SHOULD NEVER FAIL, AND IS VERY DANGEROUS. THE POWER STEERING SYSTEM WENT OUT TWICE, ONCE WHILE DRIVING ON THE ROAD DURING A SNOWSTORM AND ANOTHER WHILE PARKED IN THE DRIVEWAY. VERY UNSAFE TO HAVE THIS HAPPEN WHILE DRIVING AS THE STEERING WHEEL IS IMPOSSIBLE TO TURN.

THE VEHICLE WAS IN MOTION ON THE STREETS WHEN WE LOST STEERING POWER.

MY 2013 FORD FUSION HAS AN EPAS STEERING SYSTEM. GIRLFRIENDS TOOK THE CAR TO WISCONSIN OVER THE WEEKEND BEFORE THE BLIZZARD AND NOTICED THE STEERING GOT A LITTLE TIGHT. NEXT DAY AFTER AN OIL CHANGE WAS DONE AND THE VEHICLE WAS BACK IN HER PARENTS DRIVEWAY SHE WENT OUTSIDE TO GO PICK UP OUR DAUGHTER AND THE POWER STEERING COMPLETELY WENT OUT. SHE WAS NOT DRIVING AT THE TIME OF THE INCIDENT BUT THERE WERE NO WARNING OF POWER STEERING NOT WORKING WHEN THIS HAPPENED. VEHICLE BECAME VERY HARD TO STEER AND SHE WAS NOT COMFORTABLE DRIVING IT HOME. 4.5 HOURS AWAY. I LEFT SATURDAY NIGHT AT 9PM AND GOT TO WISCONSIN AROUND 1-2AM SWITCHED OUT VEHICLES WITH HER AND DROVE MY FORD BACK TO FARGO RETURNING AT 9:45AM SUNDAY MORNING. TWO WARNING LIGHTS ARE ON ABOUT THE POWER STEERING SYSTEM AND ALONG THE DRIVE I NOTICED THAT ITS NOT...

MY 2013 FORD FUSION POWER STEERING FAILED, GET POWER ASSIST FAILURE MESSAGE AS WELL AS LANE ASSIST FAILURE MESSAGE VERY DANGEROUS

POWER STEERING GAVE OUT. I WAS DRIVING IN A RURAL AREA AND THE CAR BECAME EXTREMELY HARD TO TURN, AND UPON STARTING THE VEHICLE, VERY VERY TIGHT STEERING WHEEL

ADVANCE TRACK, ABS, TRACTION CONTROL, BLINDSPOT, ALL LIGHT UP ON DISPLAY. WHEN ACCELERATING CAR IT MAKES A STALLING JERKING MOTION. FREQUENTLY WHEN APPLYING THE BRAKES IT'S JUMPING FORWARD AND MAKING LOUD NOISES. ALSO WHEN RELEASING BREAKS, IT MAKES A SPRING LIKE NOISE. THE POWER STEERING LIGHT COMES ON AND ALL OF A SUDDEN BECOMES VERY DIFFICULT TO STEER WHICH IS A MAJOR SAFETY CONCERN.

I WAS DRIVING ON A BUSY STREET AND THE POWER STEERING QUIT WORKING WHILE MANEUVERING AROUND SOME OTHER DRIVER, AND I ALMOST GOT INTO AN ACCIDENT. IT IS VERY HARD TO STEER NOW, I HAVE CHECKED THE FUSES AND HEARD THAT FORD'S POWER STEERING ASSIST IS NOTORIOUS FOR FAILING.

POWER STEERING FAILURE WARNING CAME ON AND LOST POWER STEERING. CAR WAS STATIONARY WHEN THE WARNING CAME ON.

THE CAR STALLED WHILE DRIVING AT HIGHWAY SPEEDS WITHOUT ENOUGH WARNING OR TIME THAT WOULD NORMALLY BE REQUIRED TO BRING IT TO A SAFE STOP. LUCKILY I MANAGED TO AVOID A CATASTROPHE ON THIS OCCASION. SUBSEQUENTLY, WHILE I WAS WAITING FOR A TOW, I MANAGED TO GET THE ENGINE STARTED. BUT THE STALL REOCCURED A FEW MINUTES LATER (THIS TIME I WAS WISER AND HAD MOVED OVER TO SURFACE STREETS). THIS ON-OFF PATTERN WOULD REPEAT ITSELF SEVERAL TIMES. I NEVER DROVE IT ON THE HIGHWAY AGAIN, AFTER THE FIRST OCCURRENCE. FOR THE SAKE OF SAFETY, I HAD IT TOWED TO THE DEALERSHIP FOR DIAGNOSIS.

THE POWER STEERING LIGHT WAS COMING ON AND THEN GOING OFF WITHIN SECONDS ON THE EVENING OF 11-15-19 AND THE MORNING OF 11-16-19 WE GET IN THE CAR TO START OUR DAY AND THE STEERING WHEEL IS COMPLETELY LOCKED UP. WE HAD THE CAR TOWED TO THE DEALERSHIP AND WAS TOLD THAT THE STEERING GEAR HAS FAILED AND NEEDS TO BE COMPLETELY REPLACED. I AUTHORIZED THE WORK TO BE DONE AND IT WAS COMPLETED ON 11-19-19 BUT MY PROBLEM IS THERE IS A RECALL ON THIS ISSUE IN ALL STATES THAT GET SNOW AND ICE BECAUSE THE PROBLEM IS CAUSED BY THE SALT USED TO TREAT THE ROADS BUT FOR SOME REASON THE STATE OF VIRGINIA IS NOT LISTED. WE HAVE ALSO SEEN THIS LIGHT FLASH ON AND BACK OFF THIS MORNING 11-29-19 AND THIS IS AFTER WE HAVE PAID $2133.48 FOR THE REPAIR OF THIS PROBLEM, SO THE REPLACEMENT...

"STEERING ASSIST FAULT SERVICE REQUIRED" I HAVE A 2013 FORD FUSION AND THIS LIGHT CAME ON. I HAVE LOST ANY AND ALL POWER TO MY STEERING. I CAN STILL DRIVE IT, BUT IT IS VERY HARD TO TURN THE WHEEL IN ANY DIRECTION UNLESS I GIVE IT GAS. I CALLED FORD TO SEE IF THIS WAS UNDER WARRANTY, BUT THEY TOLD ME THAT THEY NEEDED TO LOOK AT IT BEFORE THEY CAN TELL IF THERE WERE ANY RECALLS. THEY ALSO CHARGED ME $150 AND THEN PROCEEDED TO TELL ME THAT IT NEEDED $4396. HALF OF THAT AMOUNT WAS TO REPLACE THE RACK & PINION. THEY NEVER EVEN TOLD ME IF THERE WERE OTHER RECALLS. AFTER DOING EXTENSIVE RESEARCH ON THE INTERNET, I HAVE SEEN MANY COMPLAINTS ABOUT THE "STEERING ASSIST FAULT". I AM 20 YEARS OLD AND I AM IN THE NAVY STATIONED IN NORFOLK, VA. I BOUGHT THE CAR...

THE VEHICLE DISPLAYED A WARNING MESSAGE "STEERING LOSS STOP SAFETY". THE STEERING WAS NOT WORKING AT THE TIME AND I DIDN'T KNOW WHAT DO. THE STEERING WHEEL IS VERY HARD TO TURN IT AROUND. IT IS VERY DANGEROUS TO DRIVE.

STARTED MY CAR (2013 FORD FUSION 37,691 MILES) YESTERDAY MORNING AND HAD A "POWER STEERING ASSIST FAULT" MESSAGE ON MY DISPLAY. . POWER STEERING WAS COMPLETELY GONE. LUCKILY I WAS STILL IN MY DRIVEWAY AND NOT ON THE ROAD WHEN THIS HAPPENED. I'VE HAD NO PROBLEMS PREVIOUSLY WITH POWER STEERING. APPARENTLY THERE WAS A RECALL ON 2013 FUSIONS FOR POWER STEERING FAILURES. I CALLED FORD AND THEY TOLD ME THAT RECALL WAS VIN SPECIFIC, AND MY VEHICLE WAS NOT AFFECTED. I FOUND A LOT OF COMPLAINTS ONLINE ABOUT THIS SAME ISSUE ON LOW MILEAGE 2013 FUSIONS THAT WERE NOT COVERED BY THE RECALL. OBVIOUSLY THEY DID NOT IDENTIFY ALL OF THE AFFECTED VEHICLES.

THIS IS A FOLLOW-UP TO A PREVIOUS COMPLAINT I MADE IN 2017. THIS IS IN RESPONSE TO THE NEW STEERING GEAR RECALL. I PREVIOUSLY PAID FOR THIS REPAIR IN 2017 ON A 2 YEAR OLD CAR. THE NHTSA NUMBER IS 19V632000. FORD IS DENYING THAT MY CAR IS PART OF THE LATEST RECALL AND CANNOT TELL ME WHY. I BELIEVE FORD IS KNOWINGLY EXCLUDING CARS FROM THE RECALL THAT PREVIOUSLY PAID FOR THE ISSUE BECAUSE THEY DON'T WANT TO REIMBURSE THE HIGH DOLLAR AMOUNTS. I AM ON THE HOOK FOR $1700.00+ REPAIR AND 100% BELIEVE MY CAR SHOULD BE IN THIS NEWEST RECALL. I READ ALL THE DOCUMENTS AND MY CAR MATCHES THE MODEL, YEAR, BUILD DATES, AND SITE BUILD LOCATION. IT ALSO IS REGISTERED IN ONE OF THE HIGH CORROSION STATES LISTED IN THE RECALL. NO ONE CAN TELL ME WHY MY CAR IS EXCLUDED EVEN THOUGH IT MATCHES...

STEERIN FAILED: WHEN DRIVING STREERING WHEN OUT NO POWER STEERING COST TO REPLACE RACK AND PIOION $3100.00. THIS CAR IS VERY UNSAFE WITH THIS PROBLEM MY SON WAS LUCKY HE WAS GOING SLOW WHEN THIS HAPPENED.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 60 MPH, THE STEERING WHEEL FAILED TO MOVE AND AN ABNORMAL BEEPING NOISE WAS HEARD. ALSO, THE POWER ASSIST FAILURE MESSAGE WAS DISPLAYED. THE CONTACT CALLED AN UNKNOWN DEALER AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE POWER STEERING. THE FAILURE MILEAGE WAS 138,088.

I WAS MERGING ON TO THE INTERSTATE AT HIGHWAY SPEEDS WHEN I GOT A CHIME AND ALERT ON MY DASH BOARD STATING "POWER STEERING ASSIST FAILURE". WHEN THIS HAPPENED, MY POWER STEERING FAILED AND IT WAS NEAR IMPOSSIBLE TO TURN MY VEHICLE. I MANAGED TO FIGHT MY VEHICLE OFF OF THE HIGHWAY ONTO THE SHOULDER. UPON RESTARTING MY VEHICLE THE MESSAGE WENT AWAY AND I REGAINED POWER STEERING. AFTER RESEARCHING, THERE IS A RECALL OUT FOR THIS POWER STEERING ISSUE, ON THE EXACT SAME YEAR MAKE AND MODEL OF MY VEHICLE, HOWEVER FORD IS TRYING TO CLAIM MY VEHICLE ISN'T COVERED BY IT. IT IS OBVIOUS THEY HAVE MISSED MY VIN NUMBER ALONG WITH MANY OTHERS, AS THIS IS NOT A COINCIDENCE. THIS IS DANGEROUS, AND COULD HAVE KILLED ME AND MY FAMILY. I DO NOT FEEL SAFE, AND WANT MY VEHICLE REPAIRED OF THIS RECALL.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL FAILED TO MOVE AND THE "POWER ASSIST FAULT" MESSAGE WAS DISPLAYED. THE CONTACT CALLED HARDY FAMILY FORD (1255 MARIETTA HWY, DALLAS, GA 30157, (770) 445-8891) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CALLED AND REFERRED THE CONTACT TO THE LOCAL DEALER AND NHTSA. THE FAILURE MILEAGE WAS 101,000.

SERVICE ADVANCE TRAC, TRACTION CONTROL, ABS, AND STEERING ASSIST FAULT LIGHTS ALL COME ON RANDOMLY AND IT BECOMES EXTREMELY HARD TO STEER. WHEN THIS IS GOING ON, THE LANE KEEPING SYSTEM DOES NOT WORK AND THE TURN SIGNAL NEEDS SHUT OFF AFTER EVERY TURN. HAVING NO POWER STEERING AND TRYING TO TURN OFF YOUR TURN SIGNAL WHILE DRIVING IS EXTREMELY DANGEROUS. THESE LIGHTS RANDOMLY COME ON AND GO BACK OFF. I LIVE IN PA, IF THIS PROBLEM HAPPENS IN SNOW I HAVE TO PULL OVER AND WAIT FOR THE STEERING TO BE BACK TO NORMAL OR RISK MY LIFE GETTING HOME. FORD HAS NOT INCLUDED MY VIN IN A RECALL THAT COULD BE THE CAUSE OF THE ISSUES. I HAVE TAKEN MY CAR TO THE DEALERSHIP 5 TIMES NOW FOR THIS SAME PROBLEM.

WHILE DRIVING A WARNING MESSAGE CAME UP ON THE DASHBOARD SAYING STEERING FAULT SERVICE NOW. THE STEERING SEEMED FINE FOR A FEW MILES DRIVING AT 70 MPH ON THE HIGHWAY, BUT AS I SLOWED DOWN AND GOT CLOSER TO HOME, THE STEERING POWER DETERIORATED. AS I WAS TURNING INTO MY DRIVEWAY IT ALMOST FEELS LIKE THE STEERING WHEEL IS COMPLETELY LOCKED. THE ERROR MESSAGE ON THE DASH NOW SAYS "STEERING LOSS STOP SAFETY". UPON CALLING FORD AND CHECKING THE VIN # AT NHTSA IS LOOKS LIKE THIS IS NOT PART OF AN ACTIVE RECALL, HOWEVER CARS EXACTLY LIKE MINE ARE PART OF RECALL 19S26. I AM NOT SURE WHY MY CAR IS NOT PART OF IT AS IT MATCHES THE MAKE, MODEL AND YEAR PURCHASED AND I LIVE IN PITTSBURGH PA WHERE WE USE SALT TO TREAT ICY/SNOWY ROADS. WHY ISNT MY VIN PART OF THE RECALL?

WHILE DRIVING AT 70MPH ON A CROWDED HIGHWAY, THE ELECTRONIC POWER STEERING WENT OUT ON MY 2013 FORD FUSION WITH THE ERROR MESSAGE OF "STEERING LOSS STOP SAFELY", THERE WAS NO EARLY WARNING. THE MESSAGE WAS FREIGHTING AS I WAS THEN AFRAID TO TURN THE WHEEL AS IT SAID STEERING LOSS, NOT "POWER STEERING LOSS". I PULLED OVER AND FIGURED IT WAS POWER STEERING AND NURSED IT TO A SAFE PLACE. IF I HAD BEEN TURNING INTO A CROWDED INTERSECTION I WOULD HAVE WRECKED. ACCORDING TO THE DIAGNOSIS I NEED TO REPLACE THE ENTIRE ELECTRONIC RACK AND PINION ASSEMBLY. THIS WAS A SIMILAR ISSUE WITH NHTSA CAMPAIGN NUMBER: 15V340000 FOR THE 2012 FORD FUSION. I CONTACTED FORD AND THEY SAID ITS NOT THE SAME ISSUE.

PARKED MY VEHICLE TODAY AND IT WAS PERFECTLY FINE. WHEN I CAME BACK OUT A COUPLE HOURS LATER I STARTED IT AND IMMEDIATELY I GOT TWO WARNING MESSAGES ON MY CAR STATING TWO OF MY ASSISTED FEATURES WERE NOT AVAILABLE AND MY POWER STEERING WAS COMPLETELY GONE. STARTED DOING RESEARCH INTO THIS ISSUE BY CALLING MY LOCAL FORD DEALERSHIP TO SEE IF THEY COULD GET ME IN AND THEY SAID THEY COULDNT TODAY AND TO CALL BACK THE NEXT DAY AND TRY THEN. STARTED LOOKING ONLINE IN OTHER FORUMS AND RESEARCH INTO RECALLS AND NOTICED A RECALL HAS BEEN PUT OUT FOR POWER STEERING MALFUNCTIONING BUT MY VEHICLE WASNT LISTED IN THE RECALL BY VIN NUMBER. BUT YEAR MAKE AND MODEL ALL MATCHED. CALLED MY DEALERSHIP AGAIN AND THEY SAID SINCE MY VIN DOESNT MATCH ON THE RECALL LIST THEY WONT LOOK AT IT THAT WAY. DROVE MY VEHICLE HOME...

I AM WRITING TODAY TO SHARE WITH YOU AN ISSUE WE ARE HAVING WITH OUR 2013 FORD FUSION. WE WERE DRIVING DOWN THE ROAD DURING THE RAIN. WHEN THE POWER STEERING ABRUPTLY FAILED. LUCKILY, WE DID NOT HAVE AN ACCIDENT. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. THE FIRST TIME WAS 7 MONTHS AGO AND WE HAD TO REPLACE THE RACK AND PINION BOTH TIMES. THERE OBIVIOUSLY IS A PROBLEM WITH THEM AND I FEEL SOMETHING SHOULD BE DONE BEFORE SOMONE IS SERIOUSLY HURT BECAUSE OF THIS ISSUE. AFTER DOING SOME RESEARCH I FOUND THAT THERE WAS A RECALL ON 2012 FUSIONS FOR THE STEERING RACK, BUT OUR VEHICLE WAS NOT INCLUDED IN THE RECALL EVEN THOUGH IT WAS BUILT AT THE SAME PLANT, DURING THE SAME TIME PERIOD, AS THE RECALL ORIGINATED FROM IN HERMOSILLO MEXICO. I SURE HOPE SOMETHING CAN BE DONE TO STOP EVERYONE...

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE "SERVICE POWER STEERING NOW" INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ELLIOTT FORD LINCOLN (903-572-3486, LOCATED AT BURTON RD, MT. PLEASANT, TX 75455) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

STEERING WHEEL SUDDENLY LOCKED UP WONT TURN, ADVANCE TRAK LIGHT CAME ON, VEHICLE CANNOT BE DRIVEN

TO WHOM IT MAY CONCERN; I'M WRITING TODAY TO SHARE WITH YOU AN ISSUE WE ARE HAVING WITH OUR 2013 FORD FUSION. WE WERE DRIVING DOWN THE ROAD WHEN THE POWER STEERING ABRUPTLY FAILED. LUCKILY, WE DID NOT HAVE AN ACCIDENT. WE PURCHASED AND HAVE HAD ALL OF OUR SERVICE DONE THROUGH THE DEALERSHIP. WE PURCHASED THE VEHICLE IN 2016 WITH 38,233 MILES ON IT. WE HAD THE CAR TOWED TO THE SERVICE DEPARTMENT AT FAITH'S FORD IN BRATTLEBORO VERMONT ON MONDAY THE 26TH FOR A POWER STEERING ASSIST FAULT. ON TUESDAY, WE RECEIVED A CALL FROM XXX]SERVICE MANAGER, AND HE INFORMED US THAT THE ELECTRIC POWER STEERING RACK HAS HAD A PREMATURE FAILURE AND THAT THE REPLACEMENT WOULD COST $1900.00. WE HAVE CONTACTED THE OWNER OF FAITHS FORD AND NOT RECEIVED A RESPONSE. AFTER DOING SOME RESEARCH WE FOUND THAT THERE WAS A RECALL ON 2012 FUSIONS FOR THE...

I CALLED FORD BEFORE AND THE GUY ON THE PHONE SAID THAT THE RECALL WAS VIN SPECIFIC AND MY VIN HAD NOT BEEN INCLUDED. ALTHOUGH, THE SAME ISSUES THEY ARE SAYING IS HAPPENING IS HAPPENING WITH MY CAR RIGHT NOW. I PUT IT IN PARK IT DRIVES, I DO USE MY EMERGENCY BRAKE AT ALL TIMES NOW, I PUT IT IN REVERSE IT GOES FORWARD, I PUT IT IN NEUTRAL IT REVERSES; IF THERE WERE AN EMERGENCY CURRENTLY I AM NOT ABLE TO HIT THE GAS AND REVERSE AND THE BRAKES SEEM TO SHUDDER WHEN STOPPING. I HAVE HAD TO FINAGLE MY WAY SINCE THIS STARTED HAPPENING UNTIL IT'S MY TURN TO GET MY CAR SERVICED BY FORD FOR A RECALL. AND THIS WILL BE THE SECOND APPOINTMENT SINCE IT WAS REPAIRED FOR RECALLS EARLIER ON IN THE YEAR.

CAR LOST POWER STEERING AFTER DRIVING IN RAIN. THERE ARE RECALLS FOR POWER STEERING ON THIS MODEL YEAR, BUT DEALER TELLS ME MINE ISN'T PART OF IT. RECALL NEEDS TO BE EXPANDED

WHILE I STARTED REVERSING TOWARDS MY DRIVEWAY ENTRANCE MY VEHICLE GOT COMPLETELY PARALYZED AS I CHANGED GEARS FROM DRIVE TO REVERSE, MY STEERING WHEEL, BRAKES AND SHIFT GEAR STOPED RESPONDING, I MANAGED TO CAREFULLY MOVE MY CAR TO A SAFETY LOCATION BUT I WAS IN A DANGEROUS SITUATION WHEN I HAD TO LET MY CAR SLIDE DOWN THE ROAD OF MY HOUSE IN ORDER TO LET THE TRAFFIC (I HAD UNINTENTIONALLY CAUSED) CARRY ON. I THEN, PUT MY CARS EMERGENCY BRAKE ON AND CALLED MY MECHANIC. LUCKILY FOR ME, THIS ALL HAPPEN INFRONT OF MY HOUSE, ACTUALLY, AFTER THE 2 HOUR DRIVE I HAD FINISHED COMING FROM, MY CONCERNS ARE WHAT IF THIS INCIDENT WOULD HAVE HAPPEN OUTSIDE OF MY TOWN, OR IN THE HIGHWAY, MY SAFETY AND EVEN MY OWN LIFE WAS ON THE LINE FOR A FEW MINUTES, I CAN ONLY BE LUCKY FOR SO LONG. A COUPLE...

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 35 MPH, THE POWER STEERING ASSIST INDICATOR ILLUMINATED AND THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE VEHICLE CAME TO A STOP WHEN THE FRONT PASSENGER RIM STRUCK A CURB. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE MANUFACTURER ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 59,106.

STEERING WHEEL BOLT HAS COME LOOSE AND STARTED TO SHAKE

THE VEHICLE LOSES POWER STEERING UPON START UP. THREE WARNINGS COME UP: : STEERING ASSIST FAULT, SERVICE ADVANCE TRACK, AND HILL ASSIST. THIS IS AN INTERMITTENT, BUT CONSISTENT PROBLEM WHICH INCREASES IN FREQUENCY AND DURATION, LASTING AS MUCH AS 20 MILES AT A TIME. THE VEHICLE HAS BEEN TO THE DEALER MULTIPLE TIMES OVER MORE THAN 2 YEARS WITHOUT A SUCCESSFUL DIAGNOSIS AND REPAIR.

ON A WET, RAINY DAY, I LOST POWER STEERING ASSIST COMPLETELY, LUCKILY AT ABOUT 20 MILES PER HOUR. DAYS LATER, A BOLT HAD TO BE REPLACED WHICH THEY DID FREE OF CHARGE. THE POWER STEERING COST ME $1730.50.THERE ARE RECALLS ON THIS FOR OTHER 2013 FUSIONS. WHY NOT MINE?

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) THREE YEARS AGO; HOWEVER, THE VEHICLE WAS EXPERIENCING A FAILURE. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO DRIVE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING GEAR MOTOR BOLTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED DRUM HILL FORD (LOCATED AT 1212 WESTFORD ST, LOWELL, MA 01851, (978) 452-3900) AND THE MANUFACTURER TO NOTIFY THEM OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

LOSS OF DRIVER STEERING ASSIST. STEERING BECAME STIFF. VEHICLE WAS PARKED.