NHTSA Complaint #11309585 — 2013 FORD FUSION ELECTRICAL SYSTEM

Complaint Details

ODI Number	11309585
Vehicle	2013 FORD FUSION
Component	ELECTRICAL SYSTEM
Date of Incident	December 3, 2019
Date Filed	February 17, 2020
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

CONSTANTLY GETTING A MESSAGE ON DASH "POWER STEERING ASSIST FAULT". OCCASIONALLY A MESSAGE ABOUT TRANSMISSION COMES UP BUT TOO QUICK TO READ. SEE THAT FORD HAS DONE A RECALL ON BOTH OF THESE ITEMS BUT HAVEN'T ACTUALLY ISSUED IT YET. MY VIN IS NOT SHOWING AS ONE AFFECTED DESPITE GETTING THESE MESSAGES. I AM HEARING SOME SORT OF NOISE THAT WE CAN NOT IDENTIFY AND WORRY IT IS SOMETHING WITH EITHER ONE OF THESE ISSUES. HARD TO DESCRIBE THE NOISE BUT REPLACED BRAKES AND ROTORS THINKING IT COULD BE THAT BUT THE NOISE IS STILL THERE. WORRIED THIS COULD CAUSE A ACCIDENT. NOT SURE WHY FORD DOES A RECALL BUT DOESN'T SEND IT OUT WHEN IT IS A KNOWN PROBLEM. USUALLY HEAR THE NOISE WHILE SLOWING. MESSAGE ON DASH IS RANDOM BUT ALWAYS WHILE VEHICLE IS IN MOTION. DOESN'T STAY ON LONG AND HAPPENS AT LEAST 1-2 A WEEK. STARTED BACK IN DECEMBER 2019

Related Complaints for the 2013 FORD FUSION

Other ELECTRICAL SYSTEM Complaints

#11717152 — February 10, 2026 — The power steering module/rack, passenger side air bag Safety is a risk due to steering not working properly/ seat be...

#11698539 — November 10, 2025 — Unknown and it's whole electrical system is failing and constantly keeps shutting the car off saying no key detected ...

#11682758 — August 25, 2025 — 1. After vehicle is given gas it won’t crank. 2. Tire sensors won’t turn off. Even with brand new tires and mounts. ...

#11671819 — July 7, 2025 — The rear view camera of my Ford Fusion has started to sporadically function. It started out with an occasional blank ...

#11671212 — July 4, 2025 — The rear view camera will display a black screen or the image will be reversed causing confusion and dangerous revers...

Recent Complaints for the 2013 FORD FUSION

#11717152 — AIR BAGS — February 10, 2026 — The power steering module/rack, passenger side air bag Safety is a risk due to steering not working properly/ seat be...

#11717152 — STEERING — February 10, 2026 — The power steering module/rack, passenger side air bag Safety is a risk due to steering not working properly/ seat be...

#11716481 — UNKNOWN OR OTHER — February 7, 2026 — Rear view camera intermittently works. Blackout when reversing. Car is in reverse camera starts then stops

#11715831 — UNKNOWN OR OTHER — February 5, 2026 — UNKNOWN - I was driving the car on a highway, there were no alerts and my engine light was not on, and my car started...

#11713742 — STEERING — January 27, 2026 — I had multiple electric power steering failures. the first in 2022, and the second in June of 2023. In 2023 we did a ...