NHTSA Complaint #11278734 — 2013 FORD FUSION

THIS IS A FOLLOW-UP TO A PREVIOUS COMPLAINT I MADE IN 2017. THIS IS IN RESPONSE TO THE NEW STEERING GEAR RECALL. I PREVIOUSLY PAID FOR THIS REPAIR IN 2017 ON A 2 YEAR OLD CAR. THE NHTSA NUMBER IS 19V632000. FORD IS DENYING THAT MY CAR IS PART OF THE LATEST RECALL AND CANNOT TELL ME WHY. I BELIEVE FORD IS KNOWINGLY EXCLUDING CARS FROM THE RECALL THAT PREVIOUSLY PAID FOR THE ISSUE BECAUSE THEY DON'T WANT TO REIMBURSE THE HIGH DOLLAR AMOUNTS. I AM ON THE HOOK FOR $1700.00+ REPAIR AND 100% BELIEVE MY CAR SHOULD BE IN THIS NEWEST RECALL. I READ ALL THE DOCUMENTS AND MY CAR MATCHES THE MODEL, YEAR, BUILD DATES, AND SITE BUILD LOCATION. IT ALSO IS REGISTERED IN ONE OF THE HIGH CORROSION STATES LISTED IN THE RECALL. NO ONE CAN TELL ME WHY MY CAR IS EXCLUDED EVEN THOUGH IT MATCHES 100% TO THE AFFECTED VEHICLE DESCRIPTION IN THE RECALL. I KNOW I AM BEING TREATED UNFAIRLY AS MY CAR SHOULD BE INCLUDED AND ISN'T. NO ONE AT FORD CAN TELL ME WHY.