2012 FORD FUSION Power Train Problems

WHILE DRIVING ON HIGHWAY THE DASH SCREEN SHOWED ADVANCE TRAC LIGHT CAME ON THEN THE COMPUTER SCREEN FLASHED UP POWER STEERING UNIT FAILURE. STEERING OF THE VEHICLE BECAME DANGEROUS AND I LEFT THE HIGHWAY TO TRAVEL AT A SLOWER RATE OF SPEED. I WAS INSTRUCTED TO TURN OFF THE CAR AND THAT WHEN RESTARTED IT WOULD RESET BUT IT DID NOT RESET NOR FIX THIS. THE CAR IS EXTREMELY HARD TO STEER AND SHOULD NOT BE DRIVEN. I CONTACTED THE DEALER I BOUGHT IT FROM AND THEY STATED THERE WAS NO RECALL ON IT AND I WOULD NEED TO BRING IT TO THEM AND THEY WOULD RUN TESTS AND SEE WHAT IS WRONG. BUT I WOULD HAVE TO PAY FOR THIS SERVICE AND ANY PARTS AND LABOR NEEDED TO FIX IT. *TR

I WAS DRIVING ABOUT 30 MPH WHEN SUDDENLY THE STEERING BECAME VERY DIFFICULT, I COULDN'T BRAKE OR ACCELERATE FOR A BRIEF PERIOD. ALL THE WARNING LIGHT CAME ON SAYING SERVICE POWER STEERING NOW, ADVANCED TRACK, LOW TIRE PRESSURE, CHANGE OIL NOW. *TR

WAS DRIVING ON INTERSTATE HIGHWAY, WHEN ALL OF A SUDDEN, THE CAR LOST POWER AND STARTED RAPIDLY COMING TO A STOP. THE WRENCH LIGHT CAME ON. NOTHING HAPPENED WHEN I PUSHED ON THE GAS PEDAL. I COASTED OVER TO THE SIDE OF THE HIGHWAY AND STOPPED. I FELT LUCKY TO GET OFF THE HIGHWAY AND THAT NO ONE HIT ME. AFTER SHUTTING THE CAR OFF, I WAITED A MINUTE OR TWO AND RESTARTED THE CAR. IT SEEMED FINE THEN. DIDN'T HAPPEN AGAIN UNTIL 2 MONTHS LATER. NOW IT HAS HAPPENED 3 TIMES IN THE LAST WEEK. *TR

DRIVING CAR DIES OUT AND WRENCH LIGHT COMES ON. *TR

THE TRANSMISSION IN MY 2012 FORD FUSION (2.5L 4 CYLINDER, 6 SPEED SPORT SHIFT TRANSMISSION) WILL SHIFT EXTREMELY HARD AND UNEXPECTEDLY AT BOTH LOW AND HIGHWAY SPEEDS. AT LOW SPEEDS WHEN BEGINNING TO SLOW, THE CAR WILL SUDDENLY DROP INTO A LOW GEAR, THUS CAUSING A LOUD "CLUNK" SOUND AND THE CAR TO SUDDENLY SLOW (AS IF HITTING THE BRAKES HARD). AT HIGHWAY SPEEDS, ESPECIALLY WHEN CLIMBING STEEP HILLS, THE CAR'S TRANSMISSION WILL HOLD AT A HIGH RPM AND NOT RELEASE, EVEN AFTER REACHING THE TOP OF THE HILL AND/OR ON THE DOWNWARD GRADE. I MUST BRAKE IN ORDER TO FOR THE CAR TO RELEASE FROM HITS HIGH REVELATIONS. I HAVE HAD THE CAR TO DIFFERENT FORD DEALERSHIPS ON SEVERAL OCCASIONS, AND EACH TIME, I AM TOLD THAT THE VEHICLE IS OPERATING NORMALLY, AS MY CONCERNS APPARENTLY CANNOT BE REPLICATED. THE CAR IS NOW OUT OF WARRANTY, AND THE PROBLEMS...

THE FIRST TIME I EXPERIENCED THE PROBLEM, I WAS MAKING A LEFT HAND TURN AND IT FELT LIKE THE CAR WAS RUNNING ON A COUPLE OF CYLINDERS, VERY LOW POWER. I STOPPED AS SOON AS I COULD AND TURNED OFF THE ENGINE, RESTARTED IT AND EVERYTHING SEEM TO BE OK. EVERYTHING WAS FINE FOR ABOUT A MONTH, BUT WHILE ON A TRIP, I EXPERIENCE A SUDDEN LOSS OF POWER AND UNRESPONSIVE THROTTLE. I TOOK THE CAR TO THE DEALER AND EXPLAINED WHAT HAD HAPPENED AND THAT IT SOUNDED LIKE THE SAME PROBLEM MY SISTER-IN-LAW HAD EXPERIENCED WITH HER 2010 FUSION AND THAT AFTER A NUMBER OF TRIP AND PROBLEM REPEATED PROBLEMS THEY REPLACED THE THROTTLE BODY WHICH RESOLVED THE PROBLEM. IN MY CASE THE DEALER, EVEN THOUGH I EXPLAINED WHAT I HAD EXPERIENCED AND THAT I WAS AWARE OF A SERVICE BULLETIN FROM FORD FOR THIS EXACT PROBLEM, SAID MY...

MY CAR HAS HAD PROBLEMS SINCE I BOUGHT IT, TO ME ITS SEEMS ITS A TRANSMISSION PROBLEM, IT JERKS AS IT SHIFT INTO GEARS. IN ONE OCCASION I WAS MAKING A RIGHT TURN. AS I TRIED TO ACCELERATE IT WOULDN'T ACCELERATE AND THE CAR STARTING SHAKING AND GOT STUCK IN THE DRIVE GEAR, I NOTICED THE WRENCH LIGHT WENT ON. THEN I TURN OFF THE CAR GOT SCARED, LUCKY NO ONE WAS BEHIND ME OR ELSE I WOULD OF HAD A REALLY BAD ACCIDENT. AS SOON AS I TURN IT BACK ON THE LIGHT WRENCH CAME OFF AND CAR WAS LIKE NOTHING HAPPENED. ALSO NOTICE EVERYTIME THE CAR GOES BETWEEN 2 TO 3 RPM THE CAR DECELERATES AND IS A BIG RISK OF HAVING AN ACCIDENT ESPECIALLY IF YOU DRIVING ON FREEWAY. I'VE LOOKED INTO TO SEE IF OTHER PEOPLE HAVE COMPLAINS AND LOOKS LIKE 2011 HAVE A TRANSMISSION PROBLEM,...

I HAVE A FORD FUSION WHEN TAKING OFF IT SHIFTS REALLY HARD, OR AT TIMES IT WONT SHIFT UNTIL YOU LET OFF OF GAS AN LET RPMS GO DOWN THEN GIVE IT GAS AGAIN. IT ALSO DOWN SHIFT HARD AT TIMES NOT AS MUCH AS IT DOES WHEN GOING UP. I FEEL IT CAN CAUSE AN ACCIDENT IF NOT AWARE WHEN IT HAPPENS. SOME TIMES WHEN IT SHIFTS IT SHIFTS HARD ENOUGH IT FEEL LIKE THE BACK TIRES COME OFF OF GROUND. I THINK IT IS A SAFETY HAZARD I SEEN WHERE OTHER FORDS HAVE HAD THE SAME PROBLEM. I ALSO SEEN WHERE THAT SAME PROBLEM HAS CAUSED AN ACCIDENT AS WELL. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

AS I WAS COMING FROM BIBLE STUDY THIS NIGHT; MY CAR TURNED OFF; I SAW A SCREW DRIVER SYMBOL APPEAR AND IT WENT DEAD. AFTER WAITING FOR AWHILE FOR MY HUSBAND, WE WERE ABLE TO CRANK IT AGAIN AND PROCEED HOME. TWO DAYS LATER; IT DID THE SAME THING. WE TOOK IT TO STOKES OF BEAUFORT, WHERE WE PURCHASED IT AND WAS TOLD THAT THERE WAS A RECALL ON OUR YEAR. THEY ADVISED US TO TAKE IT TO OC WELCH; AND WAS TOLD THERE THAT THEY RECALLED FUSIONS, BUT NOT OUR VIN #, BUT WAS TOLD THAT THEY CHECKED IT AND SO NOTHING WRONG. WE WOULD HAVE TO WAIT TELL IT STOPS COMPLETELY. I DO HAVE EXTENDED WARRANTY; BUT THEY DIDNT SEE THE NEED TO GO ANY FURTHER. DAYS LATER, AFTER COMING FROM THE LAUNDRY MAT, THE SAME THING HAPPENED AGAIN ON TOP OF A BRIDGE WITH MY TWO GRAND...

BOUGHT A 2012 FORD FUSION BRAND NEW FROM A DEALERSHIP. FIRST INCIDENT OCCURRED WITHIN FIRST 2 YRS OF OWNERSHIP WHILE DRIVING 45 MPH DOWN AN INCLINE - SUDDEN LOSS OF POWER. IT FELT AS IF IT LOST POWER STEERING AND THOUGHT ENGINE SHUT OFF. DASH ALARMS RANG AND BRIEFLY SAW 'POWER STEERING FAULT' LIGHT UP. TOOK ALL MY POWER TO PULL CAR OFF ROAD AND TO A SAFE COMPLETE STOP.TURNED OFF IGNITION. AFTER A FEW MINUTES RESTARTED IGNITION AND DROVE DIRECTLY TO A DEALERSHIP WITHOUT FURTHER INCIDENT. DEALERSHIP STATED WATER PUMP WAS DEFECTIVE AND SENT A SIGNAL TO THE ENGINE TO SHUT DOWN. PUMP WAS REPLACED SECOND INCIDENT OCCURRED MONTHS LATER WHILE AT A COMPLETE STOP AT A TRAFFIC LIGHT. STEERING WHEEL SUDDENLY LOCKED, AND FELT ENGINE POWER REDUCE. DASH WARNING SOUNDED AND SAW 'POWER STEERING FAULT, SERVICE POWERTRAC' LIGHT UP. TURNED IGNITION OFF AND BACK ON AND WAS ABLE...

BOUGHT THIS CAR 3 WEEKS AGO WITH 20,500 MI AND IT HAS 21,500 MI ON IT NOW. CAR DROVE WELL AND DID NOT EXHIBIT ANY PROBLEMS DURING SEVERAL TEST DRIVES. ON THE DRIVE TO WORK THE FOLLOWING WEEK THE CAR STARTED SHIFTING HARD BETWEEN 1ST AND 2ND GEARS AND SHUDDER WHEN ACCELERATING FROM A CRAWL AFTER ABOUT 5-10 MINUTES OF STOP AND GO TRAFFIC ON THE FREEWAY. THE PROBLEM IS NOT ALWAYS THERE IN NORMAL DRIVING WHEN SOME SPEED CAN BE REACHED FOR A TIME. BUT IT ALMOST ALWAYS SHOWS UP OR GET MUCH WORSE AFTER THE CAR HAS BEEN IN SLOW MOVING OR STOP AND GO TRAFFIC OR AFTER IDLING HOT FOR SEVERAL MINUTES. TO ME THIS POINTS TO A DEFECT IN THE TRANSMISSION WHICH CAUSES FRICTION AND OVERHEATING CAUSING PREMATURE WEAR OF TRANSMISSION'S INTERNAL PARTS. I'M VERY DISAPPOINTED TO BE HAVING TRANSMISSION PROBLEMS ON A CAR WITH SUCH...

I BOUGHT THIS CAR FROM A HERTZ DEALER 1 WEEK AGO WITH 45, 589K MILES BEFORE THE INDECENT HAPPENED AS FOLLOWS. I WAS DRIVING MY 2012 FORD FUSION SEL IN THE FAST LANE ON THE FREEWAY GOING APROX 70 MPH. THE CAR SUDDENLY LOST POWER AND ENTERED INTO WHAT I ASSUME WAS SAFE MODE. THERE WAS NO THROTTLE RESPONSE AND THE CAR WAS AT 1K ROUGH IDLE. A WRENCH SYMBOL WAS SHOWN ON THE DISPLAY. I COULD NOT ACCELERATE AND HAD TO COAST ACROSS 4 LANES OF TRAFFIC WHILE LOSING SPEED. I WAS ABLE TO GET TO THE SHOULDER IN TIME BEFORE I LOST ALL MOMENTUM. IT WAS A VERY DANGEROUS SITUATION AND I WAS LUCKY TO HAVE MADE IT TO THE SHOULDER. (DESPITE SEVERAL NEAR MISSES FROM CAR TRAVELING AT FULL SPEED. THANK GOD MY WIFE WAS NOT DRIVING WITH OUR SON IN THE CAR) WHILE ON THE SHOULDER,...

WHILE DRIVING, THE GAS PEDAL BECAME UNRESPONSIVE AND THE ORANGE WRENCH SYMBOL CAME ON. I PULLED OVER AND SHUT THE CAR OFF. I ATTEMPTED TO RESTART THE CAR. THE CAR RESTARTED AND I WAS ABLE TO CONTINUE DRIVING AS NORMAL. THIS PROBLEM HAS OCCURRED APPROX 4 TIMES. EACH TIME WITH THE SAME PRESENTATION AND EACH TIME I WAS ABLE TO RESTART THE CAR. *TR

I WAS DRIVING DOWN THE HIGHWAY WHEN SUDDENLY MY VEHICLE LOST POWER. I ATTEMPTED TO PRESS THE ACCELERATOR BUT THE CAR JUST JERKED VIOLENTLY. I WAS FORCED TO STOP IN THE MIDDLE OF THE HIGHWAY BECAUSE I WAS UNABLE TO ACCELERATE TO THE SIDE OF THE HIGHWAY. I WAS ALMOST REAR-ENDED 3 TIMES DO TO THE SPEED OF TRAFFIC AND MY CAR SUDDENLY LOSING POWER. WHEN THE VEHICLE LOST POWER, A "WRENCH" SYMBOL APPEARED ON THE DASH. I PLACED THE VEHICLE IN PARK AND SAT FOR A FEW SECONDS AND ATTEMPTED TO START THE VEHICLE. ONCE STARTED I PULLED OVER TO THE SIDE OF THE HIGHWAY. THE CAR WAS RUNNING FINE SO I DECIDED TO DRIVE ON THE HIGHWAY AGAIN. AFTER ABOUT 1/2 A MILE, THE CAR STOPPED SUDDENLY AGAIN, THIS TIME I WAS ABLE TO COAST ONTO THE MEDIAN BECAUSE I WAS DRIVING IN THE SLOW LANE. THIS CONTINUED...

WHILE DRIVING MY NEW FORD FUSION, ONLY 5 MONTHS SINCE PURCHASE, THE VEHICLE LOST POWER AND STALLED. WHEN I TOOK IT TO THE DEALER THEY COULD FIND NOTHING WRONG AND SAID WHAT'S THE ISSUE IT STARTED DIDN'T IT? THE SAME THING HAPPENED AGAIN IN MAY AND JULY OF 2014. IT IS A KNOWN ISSUE WITH FORD AND A CUSTOMER SATISFACTION WAS ISSUED TO REPLACE THE THROTTLE BODY, BUT THE DEALERSHIP WON'T DO SO BECAUSE NO CODE SHOWS UP WHEN I'VE TAKEN THE CAR IN AFTER EACH EPISODE. THIS IS A SAFELY ISSUE AND A KNOWN ISSUE. WHY NHTSA ALLOWED THEM TO GET AWAY WITH NOT DOING A RECALL IS BEYOND ME. IT IS UNSAFE DRIVING A VEHICLE THAT SUDDENLY LOSES POWER. IT SHOULD NOT MATTER THAT A CODE DOESN'T SHOW UP. WHAT HAPPENED BEFORE COMPUTERS? IT'S A KNOWN ISSUE AND IS HAPPENING SO IT SHOULD GET REPLACED. THANKFULLY I WASN'T...

HAIL DAMAGE, PAINTLESS DENT REPAIR, COULD BE REASON FOR UNEXPLAINED TIRE TREAD WEAR, AND/OR KNOCKING SOUND WHEN BACKING UP AND TURNING. MY FUSION IS STILL UNDER WARRANTY. PLEASE ADVISE WITH ANY INFORMATION THAT MAY BE HELPFUL.

I WAS DRIVING TO WORK THIS MORNING, GOING 65MPH WHEN A CHIME GOES OFF. THERE IS AN AMBER LIGHT ON THE DASH AND WORDS ARE UNDER THE SPEEDOMETER SAYING "POWER STEERING ASSIST FAULT" AND THEN "SERVICE ADVANCETRAC". I WAS ON A STRAIGHT STRETCH OF I-35, SO I DIDN'T REALIZE HOW BAD IT WAS UNTIL I CAME TO MY EXIT RAMP. IT WAS VERY STIFF. AT THE BOTTOM OF THE RAMP I NEEDED TO MAKE A SERIES OF MUCH SHARPER TURNS AND THAT'S WHEN I REALIZED HOW BAD IT WAS. I STOPPED AT A LIGHT AND PULLED OUT MY PHONE AND TOOK PICTURES OF WHAT IT WAS SHOWING. WHEN I GOT INTO WORK, I SENT THE PICTURE TO MY DEALER, WHO SAID THEY COULD LOOK AT IT, BUT THAT WAS AS FAR AS THEY WOULD COMMIT. I HAVE OWNED THE CAR FOR 20 DAYS AND OF COURSE THE 3/36,000 EXPIRED 2000...

WAS DRIVING THE WHEEL SUDDEN WENT STIFF OUT OF NO WHERE HAD TO SHUT THE CAR OFF AND START AGAIN. THAT WAS THE FIRST INCIDENT. A COUPLE DAYS LATER THE CAR DID THE SAME THING AND IT SAYS POWER STEERING ASSAULT FAILED AND I CANT DRIVE THE CAR AT ALL IT SAYS THAT AS SOON AS I START IT. *TR

THIS MODEL IS AN AWD MODEL. VEHICLE EMITS A FOUL 'NATURAL GAS' ODOR WHEN VEHICLE COMES TO A COMPLETE STOP AFTER ANY PERIOD OF DRIVING. THIS ODOR SMELLS EXACTLY LIKE THE FLUID INSIDE THE RDU. AFTER SEVERAL TRIAL AND ERROR ATTEMPTS, I BELIEVE THE SMELL IS BEING SUCKED IN THROUGH THE HVAC SYSTEM. HOWEVER WHEN THE SYSTEM IS PUT IN RE-CIRCULATION MODE, THE SMELL IS NOT PRESENT. THIS PROVES THAT THE SMELL IS BEING SUCKED IN FROM OUTSIDE, FROM A VENT CONNECTED TO THE RDU. I CANT BELIEVE FORD HAS NOT HAD ANY OTHER COMPLAINTS ABOUT THIS. ITS EMBARRASSING TO HAVE ANYBODY RIDE IN THE CAR. *TR

WAS ACCELERATING TO GET ON THE INTERSTATE AND THE CAR DELAYED IN ACCELERATING. SINCE IT WAS A NEW CAR (PURCHASED IN JUNE ON 2012) I REALLY DIDN'T THINK MUCH ABOUT IT. OVER THE LAST TWO YEARS, THIS PROBLEM HAPPENS INTERMITTENTLY WITH A DELAY/HARSH SHIFT, A GRUMBLING/VIBRATION IN THE CAR WHEN SHIFTING IN LOWER GEARS FROM 2ND TO 3RD. THIS ALSO OCCURS DURING DOWN SHIFT BETWEEN 3RD AND 2ND GEARS CAUSING THE CAR TO "LURCH FORWARD" AS IF YOU HAVE BEEN REAR ENDED. I NOW HAVE 69,000 MILES ON MY CAR AND THE WARRANTY IS GONE AND EVERY TIME I ASK FORD TO LOOK AT THE PROBLEM THEY CAN'T REPLICATE THE PROBLEM (TRYING TO TELL ME THAT THE WAY I DRIVE MY CAR IS TOO HARSH) THEY DID REPROGRAM THE TCS AND THE LAST TIME I TRIED TO MAKE AN APPOINTMENT BEFORE MY WARRANTY EXPIRED, THE SERVICE DEPARTMENT CALLED ME BACK...

WHEN ATTEMPTING TAKE OF FROM A STOP CAR TAKES NEARLY 2 SECONDS TO RESPOND AND TRANSMISSION SHIFTS HORRIBLY AT TIMES. *TR

DRIVING ALONG ROUTE 80, NJ, THE CAR BECAME UNRESPONSIVE TO THE GAS PEDAL AS IF IT WERE IN NEUTRAL. THE WRENCH SYMBOL CAME ON AND THE CAR BEGAN TO SLOW DOWN. I HAD TO CUT ACROSS THE MIDDLE AND RIGHT LANES TO GET TO THE SHOULDER SO I COULD STOP SAFELY. I TURNED THE ENGINE OF AND RESTARTED THE CAR; IT WORKED FINE.

VEHICLE LURCHED THEN LOST POWER AND CHECK ENGINE LIGHT CAME ON. VEHICLE WOULD NOT ACCELERATE AFTER LOSING POWER. SINCE THE REPAIRS, THE VEHICLE WILL OCCASIONALLY LURCH WHEN THE CAR IS IN GEAR AND THE BRAKES ARE APPLIED. *TR

WHILE SWITCHING THE CAR FROM DRIVE TO REVERSE WHILE PARKED THE TRANSMISSION BANGED INTO GEAR AND LEFT RUBBER ON THE GROUND WITH MY FOOT PRESSED ON THE BRAKE PEDAL. *TR

THIS STARTED LAST YEAR...WE BOUGHT THE CAR NEW IN FEB. 2012....WE HAVE TAKEN THE CAR TO YOUNGBLOOD FORD IN MADISON, GEORGIA WHERE WE BOUGHT THE CAR AT LEAST FOUR TIMES...SOMETIMES WHEN YOU SLOW DOWN TO STOP THE TRANSMISSION SHIFTS HARD AND THE CAR JERKS....MAKING A NOISE...THEN AFTER THIS HAPPENS AND YOU PULL OFF AGAIN THE GEARS STALL IN BETWEEN SHIFTS AND ALMOST STALLS....HAVE ALMOST BEEN HIT IN AN INTERSECTION BECAUSE OF THIS....TOOK IT TO THE DEALERSHIP A YEAR AGO AND WAS TOLD THE TRANSMISSION OR COMPUTER HAD TO BE RECALIBRATED......THE CAR WAS FINE FOR ABOUT TWO WEEKS AND THEN STARTED AGAIN...I HAVE TAKEN THE CAR BACK SEVERAL TIMES AND THE LAST TIME, I TOLD THEM TO KEEP THE CAR AND DRIVE IT FOR A DISTANCE, SINCE THE PROBLEMS SEEMS TO OCCUR AFTER A TRIP OF 40 MILES OR MORE....THE DEALERSHIP KEPT THE CAR FOR A WEEK...I CALLED THEM AND WAS...

SEPTEMBER 24, 2013-I WAS DRIVING HOME AND THE CAR BEGAN TO SHUT DOWN. THE WRENCH CAME UP AND IT LOSE ALL POWER. I WAS ABLE TO COAST INTO THE MEDIAN AS IT WAS 5;00 TRAFFIC. I TURNED COMPLETELY OFF AND RESTARTED AGAIN. DECEMBER 5, 2013.. THE SAME THING HAPPENED AS I WAS ON A SIDE STREET. I TURNED OFF AND RESTARTED. 2/24/2014 I WAS GOING TO WORK AND IT CUT OFF ON VERY BUSY 6 LANE HIGHWAY. IT WAS VERY SCARY AS NO ONE WAS BEHIND ME. I TURNED OFF AND THEN RESTARTED THE CAR. I WAS SO RELIEVED THAT NO ONE WAS ON THIS BUSY ROAD WHICH IS ALWAYS TRAFFIC GOING VERY FAST. I HAVE A SERVICE ALL INTO FORD FOR FRIDAY 2/28/2014. *TR

I HAVE HAD SEVERAL ISSUES LEADING UP TO THIS AND THE DEALER WOULD SAY NOTHING IS WRONG. CAR JUMPS FORWARD WHEN IDLING, CAR LOOSES POWER WHEN ACCELERATING ON HIGHWAY. LASTLY WAS COMPLETE LOSS OF POWER AND NEARLY HIT BY BUS WITH KIDS IN CAR. THEY REPLACED THROTTLE BODY, A/C MOTOR ETC....TWO WEEKS GONE BYE AND IT IS STARTING AGAIN. I NEED TO GIVE THIS CAR TO MY DAUGHTER TO DRIVE BUT IT IS NOT SAFE. *TR

AS MY WIFE ACCELERATED THE VEHICLE UP TO 35MPH THE ENGINE SEEMED TO CEASE FUNCTIONING OR SHUT ITSELF DOWN RESULTING IN AN INABILITY TO ACCELERATE. A WRENCH WARNING LIGHT ILLUMINATED AND SHE WAS FORCED TO THE SHOULDER OF THE ROAD. SHE SHUT DOWN THE VEHICLE AND RESTARTED IT WITH NO FURTHER COMPLICATIONS AT THIS TIME. THIS HAPPENED UNDER NORMAL DRIVING CONDITIONS. AFTER RESEARCHING THIS ISSUE, THE THROTTLE BODY IS SAID TO BE THE CULPRIT. I WILL BE TAKING THE CAR INTO THE DEALERSHIP TOMORROW IN AN ATTEMPT TO GET THIS KNOWN PROBLEM REPLACED UNDER WARRANTY. HOWEVER, WILL THEY BE REPLACING ONE DEFECTIVE PART FOR ANOTHER? HAS THERE BEEN AN APPLIED FIX? THIS COULD BE A VERY DANGEROUS SITUATION FOR A DRIVER. *TR

I NOTICED A "JUMPY RIDE' DURING TRIP TO ALBUQUERQUE AND BACK....FIRST ROAD TRIP SINCE BUYING CAR IN APRIL,'13. IT WAS SORT OF A SHIFTING OF A GEAR WHEN THERE SHOULD HAVE BEEN NOTHING LIKE THAT AT THAT SPEED. STARTED NOTICING AROUND TOWN AT 35 THE SAME JUMPY FEELING...JUST SEEMED LIKE TOO MUCH SHIFTING. THE RIDE IS VERY "ROUGH" ...NEVER HAD A CAR LIKE THIS...LOVED MY '09 FUSION, BUT THIS ONE STINKS. AFRAID IT'S WEARING OUT THE TRANNY AND COULD BE DANGEROUS. 3 DEALERS HAVE JUST BLOWN ME OFF ALONG WITH THE CORPORATE PERSON I TALKED TO...A "[XXX]" FOR MY REGION FOR FORD. I AM WORRIED AND CAN GET NOTHING DONE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON 10/9/2013 I WAS STOPPED AT A LIGHT AND THEN WHEN I PROCEEDED TO GO ON A GREEN LIGHT, MY CAR STALLED WITHOUT ANY WARNING OR LIGHTS ON MY DASH WHILE IN TRAFFIC. THERE WAS A CAR BEHIND ME THAT ALMOST REAR ENDED ME. WENT TO RESTART THE VEHICLE AND IT DID NOT START RIGHT AWAY. I HAD TO PUT THE CAR IN PARK WITH HAZARDS ON, IN THE MIDDLE OF TRAFFIC, AND TRIED TO START THE CAR TWO MORE TIMES BEFORE THE CAR STARTED AGAIN. THE CAR HAS BEEN GIVING ME ISSUES WITH HESITATION AND VIBRATION FOR THE PAST 4 MONTHS. I HAVE TAKEN IT TO FORD AND THEY HAVE CHECKED MY CAR 2 TIMES AND NEVER WAS ABLE TO SOLVE THE PROBLEM. BEFORE I TOOK IT TO FORD THE CAR HAS STALLED ON 6/19/2013 PRIOR TO TAKING THE CAR TO THE LOCAL FORD SHOP. THEY SAID IT WAS...

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

I WAS DRIVING DOWN A FOUR LANE HIGHWAY AND THE CAR STARTING SPUTTERING; THEN THE CHECK ENGINE LIGHT AND TOOL LIGHT CAME ON AND THE CAR BEGAN DECELERATING AND I HAD TO COAST TO MEDIAN. I SAT FOR AWHILE AND CRANKED UP TO COAST TO SAFE SIDE OF ROAD. REPAIRMAN SAID IT APPEARED TO BE SOMETHING IN THE ACCELERATOR SYSTEM/THROTTLE SYSTEM. THOUGHT IT NEEDED A NEW PART BUT ENDED UP CLEANING THE THROTTLE AND OTHER PARTS. IT DROVE FINE FOR ABOUT 2 WEEKS UNTIL SATURDAY AND IT DID THE SAME THING AGAIN. I WAS ABLE TO PULL INTO A STORE PARKING LOT AFTER GETTING OFF INTERSTATE SAFELY. NOW THE REPAIRMAN HAS IT AND SAYS IT IS CHECKING OUT OKAY; DRIVING FINE WITH NO CUT OFF ISSUES. THIS CAR SCARES ME AND DON'T WANT TO DRIVE ANYMORE.. *TR

AFTER TAKING OFF FROM A STOP MY TRANSMISSION WOULD SLAM WHEN GOING INTO 2 GEAR, SOMETIMES IT WOULD NOT SHIFT INTO 2ND GOING BACK INTO FIRST AND REVVING UP TO ALMOST 7K RPM AND THEN SHIFT JERKING THE CAR WHEN SHIFTING. TOOK IT TOO THE DEALERSHIP THEY FLASHED THE TRANSMISSION AND SAID THAT WOULD FIX IT. IT DID FOR ABOUT 24 HOURS THEN IT GOT WORSE SO I TOOK IT BACK, THEN THEY INSTALLED A "SOFTWARE" UPDATE TO THE TRANSMISSION, THEY MADE MY GAS MILEAGE VERY POOR, TOOK IT BACK A 3RD TIME THEY FINALLY FOUND THAT A VALVE WAS STICKING AND REPLACED IT NOW SEEMS TO BEING DOING FINE. IM NOT THE ONLY ONE ON HERE WITH THIS SAME PROBLEM THERE IS SOMETHING WRONG WITH THE TRANSMISSION ON THIS MODEL CAR. *TR

THE TRANSMISSION SLAMS WHEN SHIFTING. HAVE HAD THE COMPUTER REFLASHED AT THE DEALERSHIP WHICH FIXED THE PROBLEM FOR A FEW DAYS. AT ABOUT 30000 MILES, THE WINDSHIELD WIPERS STARTED GOING CRAZY (TURNING ON/ OFF WHENEVER, GOING DIFFERENT SPEEDS WHENEVER). *TR

I WAS DRIVING DOWN THE ROAD WHEN I LOST ABILITY TO ACCELERATE. I COASTED TO THE SIDE OF THE ROAD AND INTO A PARKING LOT. I PUT THE VEHICLE IN PARK AND SHUT IT OFF AND IT SPIT & SPUTTERED BEFORE SHUTTING OFF. I TURNED IT BACK ON AND IT RAN FINE. TOOK IT TO THE DEALER WHO SAID I NEEDED A NEW THROTTLE CABLE. 2 DAYS BACK AND THE ENGINE LIGHT IS ON AGAIN. I KNOW OF 2 OTHER PEOPLE WITH THE SAME VEHICLE THAT HAVE HAD THE SAME PROBLEM. *TR

THE POWER STEERING WENT OUT IN THE CAR OF MY TEENAGE DRIVER. WITHOUT WARNING, DISPLAYED A MESSAGE ON THE DASH BOARD 'POWER STEERING ASSIST FAULT' THEN THE SWERVING CAR LIGHT CAME ON, THEN THE MESSAGE 'SERVICE ADVANCE TRACK'. THE CAR HAS BE TURNED OFF AND TURNED BACK ON FOR THIS PROBLEM TO GO AWAY AND THE POWER STEERING TO RETURN TO NORMAL. HAPPENED AGAIN ON 6/25/13 GOING DOWN THE HIGHWAY AT 60 MPH, SAME MESSAGES. AND AGAIN ON 6/25/13 DURING A TURN FROM A BUSY STREET (NEARLY CAUSED AN ACCIDENT). *TR

THE CAR WAS BOUGHT A WEEK AGO AND BARELY DRIVEN SINCE THEN BUT NOW I AM EXPERIENCING THE SAME PROBLEM MANY OWNERS ARE WITH THE TRANSMISSION. IT WILL SHIFT FINE 1-2 BUT THEN WHEN IT GOES FROM 2-3 IT SEEMS TO SLIP AND THEN ENGINE REVS UP CAUSING THE CAR TO LURCH FORWARD AND THEN IT SOMEWHAT SLAMS INTO 3RD GEAR KIND OF HARD LIKE. HAVE NOT NOTIFIED ANYONE YET BUT I NOTICE SO MANY PEOPLE ARE HAVING THE SAME SHIFTING PROBLEMS WITH THEIR TRANSMISSIONS THAT I CAN'T HELP BUT FEEL THERE NEEDS TO BE SOMETHING DONE ABOUT IT. PLEASE TELL FORD THEY NEED TO FIX THESE CARS SO ALL OF US "CUSTOMERS" ARE NOT OUT OF OUR HARD EARNED MONEY. *TR

I HAD STOPPED TO THE GAS ISLAND TO PUT AIR IN THE TIRES. AFTER BACKING OUT OF THE SPOT I WENT TO ACCELERATE AND TO MY SURPRISE THE CAR WOULD NOT TAKE ANY GAS. THE WRENCH LIGHT CAME ON AND THE CAR BEGAN TO SPUTTER AND SHAKE. I CUT THE CAR OFF AND STARTED IT AGAIN BUT HAD TO RACE THE ENGINE TO GET IT TO CATCH. LATER THE SAME EVENING I AGAIN HAD BACKED OUT OF A PARKING SPACE AND THE SAME THING HAPPENED AGAIN. I WAS ABLE TO PULL OVER, CUT THE CAR OFF AND BEGIN AGAIN. I KNOW THOUGHT IT HAD SOMETHING TO DO WITH BACKING UP. SO I DECIDED NOT TO BACK UP AGAIN. HOWEVER, EARLY THE NEXT MORNING BRINGING MY HUSBAND TO WORK IT HAPPENED AGAIN AND THEN AGAIN AS I WAS BRINGING IT TO THE DEALERSHIP. THE DEALERSHIP SAID THAT IT WAS THE THROTTLE...

AT THE BEGINNING OF ACCELERATION, THE TRANSMISSION SHIFTS HARD. THE RPM'S GO ABOVE 3 AND THEN THERE IS A HARD SHIFT AND THE RPM'S GO DOWN TO 2 1/2 AND THEN FINALLY DOWN TO 1 1/2. THIS IS ONLY TO GET TO 30 MPH AND IT HAS A HESITATION TO GAIN SPEED. MY HUSBAND DRIVES IT MOSTLY AND HE SAYS THAT HE HAS NOTICED IT FOR A WHILE. I JUST NOTICED IT IN THE PAST WEEK OR SO. I HAVE SPOKEN TO OTHER FUSION OWNERS AND SOME OF THEM EXPERIENCE THE SAME. IS THAT WHY FORD WAS TRYING SO HARD TO SATURATE THE MARKET WITH THEM?? *TR

POWERSHIFT AUTOMATIC TRANSMISSION PROBLEMS. WHEN ACCELERATING, VEHICLE LOSES POWER AND MAKES LOUD CLUNKING NOISE. HAD CAR IN ON SEPTEMBER 12 ON THE FIRST VISIT, THEY DID NOT FIND A PROBLEM; HOWEVER, I DO NOT THINK THEY LOOKED AT THE TRANSMISSION AS MY TICKET INDICATED THERE WAS A NOISE COMING FROM THE REAR OF THE CAR. THE CAR CONTINUED TO HAVE PROBLEMS. ON 10/19/12, THE PCM WAS REPROGRAMMED AND THEY SAID TRANSMISSION FLUID WAS LOW. VEHICLE HAD REGULAR OIL CHANGES THROUGH DEALER AND TRANSMISSION FLUID SHOULD NOT HAVE BEEN LOW. THEY TOLD ME THE PROBLEM HAD BEEN FIXED BUT I WOULD STILL EXPERIENCE THE PROBLEM FOR A FEW MORE DAYS BECAUSE THE COMPUTER HAD TO ADJUST TO THE NEW SETTING. AFTER THIS, I CONTACTED ANOTHER FORD DEALER WHO TOLD ME THAT THIS PROBLEM WOULD CONTINUE THROUGHOUT THE LIFETIME OF THE VEHICLE. I WAS TOLD I COULD TAKE IT IN, BUT IT...

2012 FORD FUSION SEL WITH A V6 WITH AN AUTOMATIC TRANSMISSION SHIFTS TERRIBLY BETWEEN ALL GEARS. EXTREMELY NOTICEABLE BETWEEN 1ST AND 2ND GEARS AND 2ND AND 3RD GEARS. USUALLY ABOUT A 2-3 SECOND DELAY BEFORE THE TRANSMISSION CAN FIND THE GEAR. THE CAR HAS DOWN THIS AT HIGHWAY SPEEDS AS WELL. EXTREMELY FRIGHTENING WHEN YOU GO TO PASS SOMEONE AND YOUR VEHICLE DOES NOT APPEAR ABLE TO FIND THE GEAR AND MAINTAIN SPEED. I HAVE BROUGHT IT TO THE DEALERSHIP ALMOST MONTHLY SINCE MARCH OF 2012 AND THE DEALER STATES THAT FORD SAID THAT IS JUST HOW THE VEHICLE SHIFTS. FORD MOTOR COMPANY IS VERY UNRESPONSIVE ABOUT MY CONCERNS. I HAVE A 2005 MALIBU WITH 150,000 MILES ON IT THAT SHIFTS BETTER THAN THE FUSION. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH AND ENGAGED THE ACCELERATOR PEDAL WHEN THE TRANSMISSION BEGAN TO EXHIBIT HESITATION. THE FAILURE RECURRED CONSISTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR THE DEFECT WHERE AN UNKNOWN REPAIR WAS PERFORMED REGARDING THE TRANSMISSION. THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100.

WHEN SHIFTING FROM FIRST GEAR TO SECOND GEAR THE CAR WILL VERY ROUGHLY GO INTO GEAR, AND SECOND TO THIRD AND THIRD TO FOURTH IS NOT MUCH BETTER. FROM FOURTH TO FIFTH AND FIFTH TO SIXTH IS FINE MOST OF THE TIME. I HAD TWO CALIBRATION UPDATES PERFORMED BY THE FORD DEALERSHIP I PURCHASED THE CAR FROM AND WAS TOLD TO DRIVE THE CAR AND LET THE UPDATE SET IN. AFTER BOTH TIMES I NOTICED THAT THE PROBLEM DID NOT GO AWAY, INSTEAD AFTER THE LAST UPDATE THE ISSUE PROGRESSED. I HAVE PLEADED WITH THE DEALERSHIP TO TRADE MY CAR FOR ANOTHER FUSION (SAME VALUE) AND THEY TOLD ME I HAD TOO MUCH NEGATIVE EQUITY. INSTEAD I WAS TOLD I COULD GET A FORD FOCUS AND HOW EVER MUCH I AM "UPSIDE DOWN" THEY WOULD ROLL IT OVER TO THE PRICE OF THE FOCUS. I TOLD THEM THAT WASN'T FAIR...

SINCE SEPT. 1, 2011 WHEN I TOOK OWNERSHIP OF THE CAR I HAVE HAD THE FOLLOWING HAPPEN ABOUT ONCE A MONTH. THE LAST TIME WAS ON JULY 26, 2012 AT 3171 MILES. WHEN COMING TO A STOP FOR A LIGHT OR SLOWING TRAFFIC AND APPLYING THE BRAKES THE ENGINE STARTS TO RACE AND THE CAR FEELS LIKE IT WANTS TO SURGE FORWARD. WITH CONTINUED PRESSURE ON THE BRAKES, AFTER A FEW SECONDS THE ENGINE RACING AND SURGING STOPS AND THE CAR STOPS. I THINK IT MAY BE A PROBLEM WITH A COMPUTER. *TR UPDATED IVOQ 09/26/12

I'M HAVING SEVERAL TRANSMISSION ISSUES. MY VEHICLE "SLAMS" INTO GEAR WHEN SHIFTING INTO DRIVE/REVERSE FROM A PARKED POSITION. THE SECOND ISSUE IS "HARD" SHIFTS IN LOW GEARS (1-4). THIS GIVES THE SENSATION OF BEING REAR ENDED. THIRDLY I AM EXPERIENCING "FLARE" SHIFTING IN GEARS 4-6. IN THIS CASE THE RPM'S REV BEFORE DUMPING INTO THE NEXT GEAR WHICH ALSO GIVES A HARD SHIFT SENSATION. THE 4TH ISSUE I AM EXPERIENCING IS A "STUTTER" WHEN ACCELERATION. IF I ATTEMPT TO PASS A CAR OR SIMPLY SPEED UP, THERE IS A HESITATION WHICH I FEEL IS A SAFETY CONCERN. LASTLY AND THE MOST DISTURBING TRANSMISSION ISSUE IS "DOWN SHIFTING". SOMETIMES WHEN I HAVE THE CAR IN CRUISE CONTROL ON THE HIGHWAY AND TRAVELING AT HIGHWAY SPEEDS (55-65MPH) THE VEHICLE DOWN SHIFTS ALL ON IT'S OWN AND I FIND MYSELF DOING 55-65 IN A LOWER GEAR WITH THE RPM'S THROUGH THE ROOF! TAPPING...

MY BRAND NEW CAR, IN MY POSSESSION FOR 7 DAYS HAD TO GET TOWED TO THE SHOP. MY 11 MONTH OLD DAUGHTER AND 2 MONTH OLD NIECE WERE IN THIS CAR WHEN IT SUDDENLY STALLED AND JERKED. I WAS ALMOST HIT FROM BEHIND AND HAD TO PULL OVER AND DRIVE JERKING BACK AROUND THE BLOCK TO MY STARTING POINT. LUCKILY I WASN'T ON THE FREEWAY AT A HIGH SPEED BUT I COULD HAVE BEEN. THIS IS A SEVERE SAFETY ISSUE AS THE ACCELERATION IS AFFECTED BY THE THROTTLE BODY WHICH HAD MALFUNCTIONED. THE PART WAS REPLACE BUT I BELIEVE THE COMPUTER CONTROLLING THE THROTTLE BODY IS DEFECTIVE NOT THE THROTTLE BODY ITSELF. FORD NEEDS TO RECALL THIS HAZARDOUS COMPONENT AND IMPLEMENT A SOLUTION. *TR

WHILE APPROACHING A ROLL-THROUGH TOLL BOOTH, THE CAR LOST THE ABILITY TO ACCELERATE; BOTH THE WRENCH LIGHT AND ENGINE LIGHT CAME ON. I PUT ON THE EMERGENCY HAZARDS AND COASTED TO A MIDDLE ISLAND AFTER GOING THROUGH A TOLL BOOTH. THE CAR CONTINUED TO IDLE, BUT WAS NON-RESPONSIVE TO THE ACCELERATOR PEDAL. AFTER MAKING SOME CALLS FOR A TOW (1 1/2 HOUR WAIT DUE TO 100+ TEMPS), I TURNED THE VEHICLE OFF AND WAITED SEVERAL MINUTES. THE CAR RESTARTED AND APPEARED TO "RESET", AS BOTH THE WRENCH AND ENGINE LIGHT SYMBOLS WERE NO LONGER ILLUMINATED. AFTER TRAVELING 500 YARDS OR SO, I SWITCHED THE A/C BACK ON (NOTE: A/C WAS ON AT TIME OF MALFUNCTION.) ALMOST IMMEDIATELY, THE CAR BEGAN TO BOG AND IDLE ROUGHLY, AND AGAIN LOST THE ABILITY TO ACCELERATE. I AGAIN WENT INTO HAZARD WARNING/COAST TO THE SHOULDER MODE, TURNED THE VEHICLE OFF, WAITED A FEW MINUTES,...

MY NEW 2012 FUSION'S 6 SPEED AUTOMATIC TRANSMISSION, UNDER MEDIUM ACCELERATION, HESITATES FROM 1ST TO 2ND, AND HESITATES & OVER-REVS FROM 2ND TO 3RD UNTIL THE CAR HAS WARMED UP (DRIVEN APPROXIMATELY 10 MILES). I HAVE TAKEN MY CAR BACK TO THE DEALER THREE TIMES AND THEY EACH TIME THEY APPLIED THE SOFTWARE UPDATE, BUT DON'T FIX THE PROBLEM. THE HESITATION AND FLAIR FROM 1-2 AND 2-3 IS AS BAD AS EVER. THIS SHOULD NOT BE HAPPENING TO A CAR WITH 6000 MILES ON IT AND THE LOSS OF ACCELERATION COULD CAUSE AN ACCIDENT. IT APPEARS THAT FORD EITHER CAN'T OR WON'T CORRECT THE PROBLEM. *TR

THE 6 SPEED AUTOMATIC TRANSMISSION UNDER MEDIUM ACCELERATION HESITATES FROM 1ST TO 2ND, AND OVER-REVS FROM 3RD TO 4TH AND 4TH TO 5TH. I TOOK MY CAR BACK TO THE DEALER AND THEY APPLIED TSB 12-4-7 AND THE TOLD ME IT TAKES A FEW DAYS TO RE-ADJUST. 5 DAYS LATER AND 300 MILES LATER THE TRANSMISSION IS WORSE. HESITATION FROM 1-2 AND 2-3 AND OVER-REVVING 3-4 AND 4-5; AND A SHUTTER DURING DECELERATION. THIS SHOULD NOT BE HAPPENING TO A CAR WITH THIS MANY MILES. I WONDER IF IT IS NOT DAMAGING THE TRANSMISSION; AND ONCE THE CAR IS OUT OF WARRANTY IT WILL BE MY BILL TO PAY. *TT