NHTSA Complaint #10694753 — 2012 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10694753
Vehicle	2012 FORD FUSION
Component	STEERING
Date of Incident	March 15, 2015
Date Filed	March 17, 2015
Mileage	91,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

WHILE DRIVING ON HIGHWAY THE DASH SCREEN SHOWED ADVANCE TRAC LIGHT CAME ON THEN THE COMPUTER SCREEN FLASHED UP POWER STEERING UNIT FAILURE. STEERING OF THE VEHICLE BECAME DANGEROUS AND I LEFT THE HIGHWAY TO TRAVEL AT A SLOWER RATE OF SPEED. I WAS INSTRUCTED TO TURN OFF THE CAR AND THAT WHEN RESTARTED IT WOULD RESET BUT IT DID NOT RESET NOR FIX THIS. THE CAR IS EXTREMELY HARD TO STEER AND SHOULD NOT BE DRIVEN. I CONTACTED THE DEALER I BOUGHT IT FROM AND THEY STATED THERE WAS NO RECALL ON IT AND I WOULD NEED TO BRING IT TO THEM AND THEY WOULD RUN TESTS AND SEE WHAT IS WRONG. BUT I WOULD HAVE TO PAY FOR THIS SERVICE AND ANY PARTS AND LABOR NEEDED TO FIX IT. *TR

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