2008 FORD ESCAPE HYBRID Steering Problems

The contact owns a 2008 Ford Escape Hybrid. The contact stated while driving at approximately 25 MPH and making a left turn, the steering wheel became stiff and made a hard right and the vehicle jumped the curb. The brake pedal was depressed, and the vehicle came to a stop. The contact stated that on several occasions while driving at various speeds, the vehicle failed to steer correctly, and the steering wheel needed to be held with added force. The TPMS warning light was illuminated. The vehicle was taken to an independent mechanic, but the vehicle was not repaired. The vehicle was taken to the residence where the torque sensor was replaced; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 290,000.

The contact owns a 2008 Ford Escape Hybrid. The contact stated while driving at an undisclosed speed, the steering wheel became inoperable. The contact stated that the steering wheel became difficult to turn with the power steering warning light illuminated. The vehicle was restarted; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 143,000.

The contact owns a 2008 Ford Escape Hybrid. The contact stated while driving 50-55 MPH, the message "Power Steering Assist Fault" was displayed. The contact stated while starting the vehicle later that day, the power steering was no longer functional, and the message was displayed. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 185,000.

The contact owns a 2008 Ford Escape Hybrid. The contact stated while driving at various speeds, the transmission was slipping between gears, and there was a significant delay while shifting into third gear. Additionally, the contact stated that when turning the steering wheel while driving, the vehicle failed to respond immediately and responded with a significant delay. There was no warning light illuminated. The contact stated that the failure had been recurring more frequently while driving. The contact related the failures to NHTSA Campaign Numbers: 14V284000 (Steering) and 15V606000 (Power Train). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

The contact owns a 2008 Ford Escape Hybrid. The contact stated that while driving at an undisclosed speed, the power steering assist failed and the steering wheel seized. The power steering failure warning message was displayed. The vehicle was taken to an independent mechanic and diagnosed with power steering assist failure. The mechanic informed the contact that an unknown part needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but informed the contact that a recall for the steering had expired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2008 Ford Escape Hybrid. The contact stated that while operating the vehicle, the message “power assist error” had displayed and the steering wheel became very difficult to turn in either direction. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 265,000.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED WHILE DRIVING 65 MPH, THE STEERING WHEEL FAILED TO MOVE. THE POWER STEERING FAILURE MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THERE WAS AN ABNORMAL BEEPING SOUND DETECTED. THE CONTACT STATED THAT THE VEHICLE WAS UNDRIVEABLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

THE STEERING WILL LOCK UP WHEN MAKING A TURN AT LOW SPEED. IF I PULL DOWN HARD ON THE STEERING WHEEL IT WILL BREAK LOSE, BUT THIS HAS ALMOST CAUSED AN ACCIDENT.

THE ELECTRIC POWER STEERING WENT OUT WITH NO WARNING AND ALMOST CAUSED AN ACCIDENT AS THERE WAS NO WAY TO CONTROL THE DIRECTION OF THE VEHICLE. FORD HAD A RECALL ON SOME OF THESE MODELS BUT DID NOT INCLUDE ALL MODELS. THIS PROBLEM IS THE SAME AS THE PROBLEM THAT WAS RECALLED ON THE SAME MODELS BUT LIMITED BY VIN #. THIS COULD HAVE BEEN A MAJOR THREAT TO HUMAN LIFE HAD THE OPERATOR NOT HAD THE STRENGTH TO OVER COME THE LACK OF POWER STEERING. FORD SHOULD HAVE RECALLED ALL VEHICLES IN THIS MODEL KNOWING THERE WAS A PROBLEM WITH THE ESCAPE/MARINER STEERING SYSTEM.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING 70 MPH, THE STEERING WHEEL SHOOK SEVERELY AND THE VEHICLE WAS OUT OF CONTROL. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS SLOWLY DRIVEN TO MATTHEWS CURRIE FORD (LOCATED AT 130 N TAMIAMI TRAIL, NOKOMIS, FL 34275, (800) 248-2378) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 133,588.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING, THE STEERING WHEEL SHOOK, JERKED, AND LOST POWER. AS A RESULT, THE VEHICLE CRASHED INTO A MEDIAN AND A TIRE BLEW OUT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO BIG VALLEY FORD LINCOLN (3282 AUTO CENTER CIR, STOCKTON, CA 95212, (800) 867-1516) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST FAILED AND THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 144,000.

STEERING WHEEL BEGAN SHAKING WHEN PARKED/IDLE AND WILD STOP AFTER EXCEEDING 10MPH. ISSUE ESCALATED AND NOW HAPPENS AT ALL SPEEDS WHEN NOT TURNING (TRAVELING STRAIGHT). SHAKING HAS BECOME MORE VIOLENT IN WHEEL. FIRST MECHANIC DETERMINE CODES WERE ASSOCIATED WITH RECALL #14S05. FORD CLAIMS THIS RECALL WAS PERFORMED AND CLOSED IN 2015. NOW, ISSUE HAS RESURFACED, AND ENTIRE STEERING COLUMN NEEDS TO BE REPLACED. SECOND MECHANIC AT A FORD DEALERSHIP CLAIMS THIS ISSUE IS THE SAME ISSUE AS THE RECALL AND WILL ATTEMPT TO CONTACT FORD AGAIN. STEERING POWER ASSIST FAILURE DISPLAYED.

SUNDAY AFTERNOON AROUND APPROXIMATELY 3PM (10/21/2018) I WAS DRIVING AND MY STEERING WHEEL BECAME STIFF WITHOUT ANY WARNING, AND I WAS UNABLE TO MOVE IT. IN THE CAR WITH ME WAS MY FRIEND, AND MYSELF. ON THE FIRST INSTANCE THIS DAY, I WAS PULLING INTO A PARKING LOT, AND WITHOUT WARNING MY CAR BEEPED TWICE, AND THE STEERING WHEEL WENT COMPLETELY STIFF. THANKFULLY, I WAS ABLE TO JUST PARK WHERE I WAS, TURN THE CAR OFF AND BACK ON, AND THE PROBLEM SEEMED TO BE GONE. ABOUT 15 MINUTES LATER, AS I WAS IN THE INTERSECTION COMING OUT OF THAT PARKING LOT, MY STEERING WENT OUT AGAIN. THERE WERE NO LIGHTS ON THE DASHBOARD, AND NO BEEPING OCCURRED. I COULD NOT MOVE THE WHEEL, AND I WAS TRAVELING IN THE DIRECTION OF OTHER VEHICLES THAT WERE TURNING, AND I WAS VERY CLOSE TO HITTING THEM. AGAIN, THANKFULLY, I WAS ABLE...

IVE HAD REOCCURRING ISSUES WITH MY BRAKES ,ABS SYSTEM , POWER TRAIN , STEERING COLUMN STARTER. OVER THE COURSE OF THREE YEARS AND IT SEEM LIKE THE PROBLEMS KEEP COMING UP . THE ONLY CLOSE CALL I REMEMBERS IS COMING HOME FROM WORK . MAKING A TURN ON TO A STREET, THEN ALL OF A SUDDEN MY POWER STEERING WENT OUT COMPLETELY. I COULD HAVE CRASHED IF A HUGE CURB WASNT THERE .

TAKATA RECALL POWER STEERING STOPED WORKING VERY SUDDENLY. WHILE I WAS DOING DELIVERIES FOR MY WORK I PARKED THE CAR TURNED IT OFF AND WHEN I GOT BACK AFTER ABOUT 10 MIN. POWER STEERING DIDN'T WORK AND HASN'T WORKED EVER SINCE. THE ONLY THING THAT I NOTICED THAT DAY IS THAT EVERY TIME I TURNED THERE WAS A VERY SLIGHT SHAKE ON THE STEESRING WHEEL. I THOUGHT THAT WAS UNUSUAL BUT NEVER THOUGHT THAT 2 HOURS LATER THE POWER STEERING WOULD COMPLETELY FAIL. THANK GOD THIS HAPPENED WHEN THE VEHICLE WAS PARKED. I CHECKED FOR RECALLS AND NOTICED THAT THE FORD ESCAPE 08 HAS A RECALL ON THE POWER STEERING, I IMAGINE THERE WAS ENOUGH COMPLAINTS TO MAKE THE RECALL HAPPEN. HOWEVER, THERE ARE NOT AS MANY HYBRID MODELS AND I'M SURE THAT'S THE ONLY REASON WHY THERE'S NO RECALL FOR THIS SPECIFIC MODEL YET. BUT AS FAR AS I...

THE ELECTRIC POWER STEERING ASSIST HAS FAILED CREATING DANGEROUS DRIVING CONDITIONS. THE VEHICLE WAS IN MOTION ON THE INTERSTATE WHEN THIS OCCURRED. FORD HAS RECALLED A NUMBER OF FORD ESCAPES FOR THIS ISSUE, BUT NOT ALL MODELS THAT ARE AFFECTED, INCLUDING MY VEHICLE.

POWER STEERING WENT OUT IN MY 08 ESCAPE. TOOK TO FORD DEALERSHIP WHO TOLD ME THAT RECALL WAS NO LONGER ATTACHED TO THE VEHICLE SINCE ITS OVER THE 46,000 MILES LIMIT. I INFORMED THEM THAT THERE IS NO EXPIRATION OR MILEAGE ON RECALLS. THEY THEN SAID THAT IT NEEDS A SOFTWARE UPDATE AND THE COST WILL BE ABOUT $1000. MY HUSBAND WAS DRIVING IT TO WORK AND NOTICED THE STEERING WHEEL STARTED TO SHAKE WHEN STOPPED. THEN DRIVING HOME THE POWER STEERING WENT OUT.

THE POWER STEERING ASSIST FAULT CAME UP WHILE I WAS DRIVING THROUGH A SHARP TURN AND ALMOST CAUSED AN ACCIDENT. WENT AWAY ON ITS OWN AND NEXT DAY CAME IN AGAIN AND SINCE THEN MY CAR IS HARD TO STEER AND DANGEROUS TO DRIVE. THERE WAS A RECALL OF 14S05 BUT IT DOESNT SHOW FOR MY VEHICLE. MINE IS THE SAME YEAR AFFECTED BUT DOES NOT APPLY FOR SOME REASON AND DEALERSHIP IS REFUSING TO TAKE ANY ACTION TO REMEDIATE.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING 40 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO STEER LEFT OR RIGHT. PAUL MILLER FORD IN LEXINGTON, KENTUCKY WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NO LONGER UNDER RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT, BECAUSE THE VEHICLE WAS PREVIOUSLY REPIARED UNDER MANUFACTURER RECALL NUMBER: 14S05, A SECOND REPAIR WOULD NOT BE FREE. THE FAILURE MILEAGE WAS APPROXIMATELY 202,000.

. IN 2012 AND 2013, I HAD POWER STEERING FAILURES WHILE DRIVING, LUCKILY RESULTING IN NO COLLISIONS. BOTH TIMES I TOOK MY VEHICLE INTO A FORD DEALER. BOTH TIMES, I WAS TOLD THAT NOTHING WAS WRONG WITH MY VEHICLE. IN 2014, FORD ISSUED A RECALL FOR A FAULTY SENSOR IN THE POWER STEERING. I IMMEDIATELY BROUGHT MY FORD TO MY DEALER FOR SERVICE. INSTEAD OF REPLACING THE STEERING COLUMN, THEY CHOOSE A 2ND OPTION (CHEAPER) AND SIMPLY REPROGRAMMED/ REBOOTED THE SENSOR. ON JULY 21ST, 2017, I PARKED MY CAR AND WHEN I CAME OUT A STARTED THE CAR, I HAD NO POWER STEERING. I WAS LUCKY I WASN'T ON THE HIGHWAY. I HAD THE CAR TOWED TO A LOCAL SERVICE CENTER AND THEY TOLD ME THAT ACCORDING TO THE COMPUTER THE SAME PART FAILED AGAIN. THEY RE-SET THE SENSOR AND WE TOOK THE CAR INTO OUR FORD DEALER TO HAVE...

RECEIVED A SAFETY RECALL NOTICE 14S05. TOOK TO LOCAL DEALERSHIP WHO PERFORMED SENSOR RESET. TWO THOUSAND MILES LATER THE POWER STEERING FAILED WHILE DRIVING AND THE VEHICLE LURCHED TO THE RIGHT NEARLY HITTING A CYCLIST IN BIKE LANE AND STARTLING ME AS I WAS BARELY UNABLE TO MANHANDLE TO NOW MANUAL STEERING VEHICLE TO AVOID THE COLLISION. I AM QUITE STRONG AND IT IS LIKELY ANYONE W/LESS BODY STRENGTH WOULD NOT HAVE BEEN ABLE TO COMMAND THE VEHICLE. THAT IS WHEN I REVIEWED THE VOLUMINOUS COMPLAINTS FILED AND DETERMINED FORD IS COMPLETELY UNWILLING TO ACCEPT RESPONSIBILITY FOR WHAT WAS A FAULTY PART SUBJECTING TO OWNERS TO GREAT RISK OF INJURY. IT APPEARS BASED ON MY RESEARCH THAT THE RECALL SERVICE DONE WAS A FARCE AND WASTE OF TIME FOR CONSUMERS W/NO REAL REDUCTION OF SAFETY RISK. FURTHERMORE, IT SEEMS THE NHTSA IS WEAK IN RESPONSE TO THE SAFETY RISK AND...

WHEN TURNING THE STEERING WHEEL 180 DEGREES EITHER FROM FULL RIGHT TO FULL LEFT OR FULL LEFT TO FULL RIGHT, THE STEERING WHEEL STICKS, THEN RELEASES. FORD LOOKED AT THE ISSUE, REPLACED THE STEERING COLUMN, REPROGRAMMED THE ELECTRONIC TORQUE SENSOR UNDER THE PREVIOUS RECALL NOTICE AND THE PROBLEM REMAINS. THE ISSUE STARTED IMMEDIATELY AFTER REPLACING THE INNER AND OUTER TIE RODS. FORD SAYS THE STEERING RACK NEEDS TO BE REPLACED, I WANT TO KNOW WHY THIS STARTED HAPPENING AFTER THE TIE RODS WERE REPLACED AS THERE SHOULD NOT HAVE BEEN ANY INTERACTION WITH THE STEERING RACK ELECTRONICS. THIS OCCURS EVERY DAY AS I BACK OUT OF MY GARAGE INTO MY TURNAROUND AREA (SHARP RIGHT) FOLLOWED BY A FULL LEFT TO GO DOWN THE DRIVEWAY. IT ALSO HAPPENED IN LEAVING A GAS STATION ENTERING A PUBLIC STREET WHERE A FULL LEFT WAS FOLLOWED BY A FULL RIGHT IN TRAFFIC. ANY IDEAS...

AS I WAS DRIVING HOME FROM WORK THURSDAY 3/23/17 THE STEERING WHEEL STARTED CLICKING AND SHAKING BACK AND FORTH BY ITSELF DURING DRIVING AND AT A STOP. I INVESTIGATED RIGHT AWAY AND DISCOVERED THERE WAS A RECALL ON THE TORQUE SENSOR BUT ALL THEY DID WAS A COMPUTER UPDATE RATHER THEN REPLACE THE PART. NOW THEY WON'T HONOR THE RECALL AND THE COST IS $1700-$1900 TO FIX.

MULTIPLE EPISODES OF "STOP SAFELY NOW" (AFTER NEW ENGINE ($8000) WAS PUT IN 6/2014). AT TIME OF ENGINE REPLACEMENT, RECALL FOR POWER STEERING MODULE WAS COMPLETED. FAST FORWARD TO 3/2017.... MONDAY MORNING (8AM) NEW 'WRENCH' LIGHT GOES ON IN DASH. DROP KIDS AT DAYCARE AND WHEN I RESTART CAR (830AM) AND WENT TO BACK OUT OF THE DRIVEWAY - NO POWER STEERING!!! GOOD THING FORD TOOK CARE OF THAT RECALL BACK IN 2014...*SARCASM* NOW THEY SAY THAT THE ONLY WAY IT WOULD BE COVERED UNDER RECALL WAS IF LOSS OF POWER STEERING OCCURRED WITHIN 12 MONTHS OF RECALL BEING COMPLETED. THIS CAR HAS BEEN NOTHING BUT A HEADACHE AND 2 FORD DEALERSHIPS THAT DO NOT STAND BEHIND THE FORD NAME OR THEIR SERVICE!

I HAVE A 2008 FORD ESCAPE HYBRID, ON 03.02.17 WHEN I WENT TO LEAVE FOR WORK, A WRENCH LIGHT CAME ON IN MY CAR. WHEN I DID SOME RESEARCH I FOUND A LOT OF RECALL NOTICES OF FOR THIS-PRIOR TO THIS, WHEN AT AN IDLE MY STEERING WHEEL HAD RECENTLY STARTED TO VIBRATE-THE CAR DROVE PERFECTLY FINE TO WORK. AS I LEFT FROM WORK THAT DAY, I HAD NO STEERING!! IT WAS WORSE THAN DRIVING A CAR WITH NO POWER STEERING. I WAS SCARED AND ALMOST GOT INTO AN ACCIDENT GOING HOME DUE TO THIS!! I TOOK IT TO THE FORD DEALERSHIP THE NEXT DAY AND IT PULLED A CODE B2278-STEERING SHAFT TORQUE SENSOR MALFUNCTION-WHICH IS EXACTLY WHAT THE RECALL FOR MY YEAR, MAKE AND MODEL WERE FOR. WELL, FORD STATES MY VIN NUMBER DOESN'T QUALIFY FOR THE RECALL!!! ARE YOU KIDDING ME?!! I WAS ALMOST IN AN ACCIDENT AND...

MAKING A TURN TODAY MARCH 1,2017 ON A MAIN STREET THE STEERING WHEEL BECAME VERY HARD TO TURN. THE DASHBOARD ERROR MESSAGE STATED POER STEERING ASSIST FAULT. CALLED DEALERSHIP SINCE I READ ONLINE OF A RECALL FOR THIS MALFUNCTION BUT THEY SAID MY VIN IS NOT INCLUDED. THIS IS VERY DANGEROUS SINCE TURNING THE WHEEL IS EXTREMELY DIFFICULT AND UNSAFE TO DRIVE!!!

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, A BEEPING NOISE WAS HEARD PRIOR TO THE STEERING WHEEL SEIZING AND THE VEHICLE HIT A CURB. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) WAS PERFORMED ON THE VEHICLE WITHOUT KNOWLEDGE OR CONSENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT OF THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

POWER STEERING ASSIST CUT OUT ON ROUTE 80 AT 65MPH . SMASHED INTO CURB IN REST AREA TRYING TO STOP. REPLACED TIRE

REMEDY RECALL 14S05 -- POWER STEERING CONTROL MODULE (PSCM) SOFTWARE UPDATE PERFORMED (AS DIRECTED) DID NOT ADEQUATELY REMEDY THE SAFETY DEFECT (THE TORQUE SENSOR ITSELF) AND MAY IN FACT CAUSE FURTHER ISSUES WITH THE VEHICLES POWER STEERING. FORD CURRENTLY DOES NOT PROVIDE ASSISTANCE FOR REPAIRS UNDER THE SAFETY RECALL. PERHAPS THEY ARE WAITING FOR MORE INJURY /CIVIL LAWSUITS BEFORE ADDRESSING THESE CRITICAL SAFETY CONCERNS. THE NHTSA ALSO PARTLY SHARES THE BLAME FOR THIS ... AFTER ISSUING RECALL 14V-284 (VOQ 10670665), THEY HAVE BEEN INFORMED OF THE CONTINUED PSCM ISSUES AND HAVE NEGLECTED TO GRANT A DECISION THAT DIRECTLY ADDRESSES THE STEERING WHEEL TORQUE SENSOR DEFECT. SHAME ON YOU. DATE OF RECALL PERFORMED ON 9/3/2014 AT ODO 116,044. ELECTRIC POWER STEERING ASSIST FAILURE OBSERVED AND TAKEN INTO DEALERSHIP ON 1/11/2017 AT ODO 139,151. FORD CUSTOMER CARE DENIED ASSISTANCE IN REPLACING THE TORQUE SENSOR AS NOTED IN RECALL 14S05. I WAS TOLD,...

STEERING TORQUE SENSOR WENT OUT, OVER $700 IN REPAIRS, RECALL 14S05 IN EFFECT FOR THIS MODEL YEAR ON THIS PART, BUT SOMEHOW OUR VIN NOT INCLUDED IN RECALL. SHOULD HAVE BEEN INCLUDED IN RECALL AND WE SHOULD NOT HAVE TO PAY FOR THIS REPAIR. STEERING SHAKING, VIBRATING, STIFF. *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 75 MPH, THE POWER STEERING ASSIST FAULTY MESSAGE SUDDENLY DISPLAYED. ALSO, THE POWER STEERING SUDDENLY FAILED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER A RECALL FOR THE SAME FAILURE IN NOVEMBER OF 2014. THE RECALL INFORMATION WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 154,000.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS NOT AVAILABLE. UPDATED 05/04/17*LJ *CN

WHEN I WOULD TURN OCCASIONALLY THE WHEEL WOULD LOCK UP BUT AFTER A FEW SECONDS I WOULD REGAIN POWER. I PARKED IT AT SCHOOL AND APPROXIMATELY 7 HOURS LATER I RETURNED AND STARTED IT. AS I WAS BACKING OUT THE STEERING ONLY WORKED FOR ABOUT 2 SECONDS AND LOCKED UP EXCEPT THIS TIME IT DID NOT CORRECT ITSELF. I TRIED TURNING IT OFF AND ON AGAIN BUT IT WAS NOT FIXING IT. I HAD TO HAVE IT TOWED. THERE IS A RECALL ON OTHER '08 FORD ESCAPE HYBRIDS BUT NOT MINE. ALL FOR THE SAME PROBLEM TOO.

IN AUGUST 2014 WITH 99K MILES VEHICLE WAS TAKEN TO DEALERSHIP FOR REGULAR SCHEDULED MAINTENANCE. THE VEHICLE HAD NOT EXPERIENCED ANY STEERING PROBLEMS HOWEVER, DURING MAINTENANCE DEALERSHIP INSTALLED SOFTWARE UPDATES TO PSCM AND IC MODULES PER NHTSA RECALL 14-V284000. WITHIN A FEW MONTHS THE VEHICLE BEGAN INTERMITTENTLY LOSING THE POWER STEERING DURING LOWER SPEED TURNING, THE EXACT THING THE RECALL WAS SUPPOSED TO FIX. IN AUGUST 2015 AT THE NEXT REGULAR SERVICE APPT I INFORMED DEALERSHIP OF THE PROBLEM AND COPIES OF ON-LINE RESEARCH THAT SHOWED IT AS AN ONGOING PROBLEM RELATED TO THE RECALL. I WAS TOLD THAT THEY HAD DONE THE RECALL "FIXES" AND COULD NOT SPECIFICALLY IDENTIFY THE PROBLEM BUT IF I WANTED THE STEERING COLUMN REPLACED THEY WOULD DO IT, FOR SEVERAL THOUSAND DOLLARS, OF WHICH I DECLINED. I HAVE HAD MANY CLOSE CALLS WHEN WITHOUT WARNING THE STEERING BECOMES ALMOST LOCKED UP BUT HAVE BEEN...

THE SAFETY RECALL NOTICES 14S05 / NHTSA RECALL 14V-286 AND 14S09 / NHTSA 14V526000 WERE PERFORMED ON MY 2008 FORD ESCAPE HYBRID. HOWEVER, THE PROBLEMS DID NOT GO AWAY. SINCE THE RECALLS, THE CAR HAS HAD ISSUES WITH REDUCED STEERING RANGE, KEY/IGNITION NOT TURNING, POWER SURGE WHILE DRIVING, LOCKING STEERING WHEEL, AND THE WORST: A COMPLETE SHUT DOWN OF THE POWERTRAIN WHILE DRIVING, RESULTING IN A STALL-LIKE CONDITION, PUTTING OUR LIVES AT RISK. ON JUNE 11, 2016 THE CAR WAS SERVICED AND STEERING HOUSING REPLACED. WE ASKED FOR SERVICE TO CHECK THE ENTIRE CAR-- EVERYTHING!!!!-- AS THE CAR HAD BEEN ACTING STRANGELY WITH POWER SURGES AND LOCKING STEERING WHEEL WHILE DRIVING. TODAY, JULY 10 2016, WHILE DRIVING SOUTH ON INTERSTATE-5 IN CA, HEADING FROM HOME (DANVILLE, CA) TO COLLEGE (SAN DIEGO, CA) THE CAR'S SYSTEM COMPLETELY FAILED WHILE DRIVING UP THE GRAPEVINE, A SECTION OF FREEWAY THAT IS EXTREMELY CROWDED...

STEERING BECAME VERY DIFFICULT TO CONTROL WHILE DRIVING IN MARCH, 2016. HAD TIRES/ALIGNMENT CHECKED OUT ALL GOOD. WHEN IT STARTED VIBRATING WHILE STOPPED IN MAY, 2016, I TOOK IT TO DEALER AND WAS TOLD IT WAS A RECALL WHICH WAS ALREADY DONE IN JANUARY, 2016, AND THE RECALL IS CLOSED NOW, SO I HAVE TO PAY FOR IT.

BACK IN APRIL, 2016 I NOTICED THE CAR STARTED VIBRATING MORE AND MORE AS I DROVE DOWN THE FREEWAY. I HAD TO DRIVE SLOW TO BE ABLE TO CONTROL IT SAFELY. I HAD THE WHEELS CHECKED, MY ALIGNMENT WAS GOOD, AND NOTHING WRONG FROM THERE. THE TIRE GUY COULDN'T FIND ANYTHING WRONG. THEN THE STEERING WHEEL STARTED VIBRATED INTENSELY WHILE I WAS AT A STOP! AFTER TAKING IT TO THE FORD DEALER, IT WAS DETERMINED THAT A STEERING WHEEL RECALL THAT WAS DONE ON MY VEHICLE LESS THAN SIX MONTHS AGO TO PREVENT THIS ENDED UP HAPPENING ANYWAY. FORD RECALL WILL NOT PAY FOR THIS BECVAUSE "THE RECALL IS CLOSED."

I HAD RECALL FOR ELECTRIC POWER STEERING COMPLETED IN DECEMBER 2015, AND THEN IN JANUARY 2016 MY STEERING WHEEL STARTED VIBRATING/LOCKING. IN APRIL POWER STEERING WENT COMPLETELY OUT. I TOOK VEHICLE IN AND ASKED IF POWER STEERING WAS RELATED TO THE RECALL AND HE SAID NO IT WAS A SEPARATE SENSOR THAT WAS CAUSING THE POWER STEERING TO GO OUT. SO, I GAVE PERMISSION FOR THE WORK TO BE COMPLETED. THEN, I STARTED RESEARCHING AND FOUND THIS HAS BEEN HAPPENING TO MANY PEOPLE. I HAD MY BOYFRIEND CALL BACK AS HE KNOWS MORE ABOUT CARS THAN I DO AND HE WAS TOLD AGAIN THAT A SENSOR NOT RELATED TO RECALL THAT WAS PERFORMED WAS CAUSING P.S TO GO OUT THAT WAS UNRELATED TO THE RECALL. WE GO TO PICK UP THE CAR AND PAY FOR IT AND WHEN WE ARE GOING OVER OUR PAPERWORK IN THE CAR WE FIND THAT...

THE RECALL ISSUED IN MAY, 2014 FOR THE POWER STEERING ASSIST FAULT DID NOT FIX THE PROBLEM. THE SENSOR FAILED AGAIN, AND THE REMEDY BY FORD LITERATURE TO THE DEALERSHIP WAS ERRONEOUS AND OVERLY COSTLY TO ME. THE SERVICE DEPARTMENT DETECTED A FAULT CODE, B2278, AND THE REMEDY LISTED THREE REPAIRS IN SEQUENCE TO FIX. THE FIRST WAS THE SOFTWARE UPDATE PROSCRIBED IN THE RECALL BULLETIN. THAT PROCEDURE HAD BEEN COMPLETED BY A DEALER PREVIOUSLY. THE SECOND IN THE SEQUENCE WAS TO REPLACE THE SENSOR. DEALER FOLLOWED THIS AND THE FIX FAILED, CAUSING REPLACEMENT OF THE STEERING COLUMN, COSTING AN ADDITIONAL $1200 ON TOP OF THE $500+ FOR THE FIRST FAILED FIX. ATTACHED RECEIPT FOR ENTIRE REPAIR OF A RECALL THAT DIDN'T GET FIXED THE FIRST TIME.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. AFTER STARTING THE VEHICLE, A POWER STEERING FAILURE MESSAGE DISPLAYED AND THE STEERING WHEEL BEGAN TO VIBRATE AT SPEEDS LESS THAN 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE ANGLE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A RECALL FOR THE SAME FAILURE. THE VIN AND NHTSA CAMPAIGN NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 120,900. UPDATED 04/14/16*LJ THE CONSUMER STATED THE WAS A COMPUTER SOFTWARE UPDATE BUT NO REPAIR WAS MADE TO THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING LOST POWER FOR A FEW SECONDS AND THEN RETURNED TO NORMAL. THE FAILURE RECURRED TWO DAYS LATER, WHILE THE CONTACT'S DAUGHTER WAS IN REVERSE. THE STEERING LOST POWER COMPLETELY WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO PREVIOUSLY REPAIRED THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER STATED THAT THE RECALL REPAIR WAS ALREADY PERFORMED AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

BEFORE THE TORQUE SENSOR RECALL, MY POWER STEERING WENT OUT INTERMITTENTLY SOMETIMES ACCOMPANIED BY THE STOP SAFELY NOW RED TRIANGLE. UPON BEING NOTIFIED OF THE RECALL I TOOK THE VEHICLE TO JACK SAFRO FORD IN OCONOMOWOC, WISCONSIN TO COMPLETE THE RECALL. I WAS TOLD MY VEHICLE REQUIRED THE EASIER FIX AND THE DEALER DIDN'T REPLACE THE TORQUE SENSOR. WITHIN A FEW MONTHS MY POWER STEERING STARTED GOING OUT INTERMITTENTLY AGAIN. IT STARTED GOING OUT MORE OFTEN AND I ALSO NOTICED THAT THE CAR WOULD NOT START FIRST TRY. USUALLY I HAD TO TURN THE IGNITION 3-4 TIMES TO GET THE VEHICLE TO START. IN THE PAST MONTH MY POWER STEERING IS NOW COMPLETELY OUT. IT IS A VERY DANGEROUS SITUATION AS IF A CAR WENT OVER THE CENTER LINE OR A DEER OR ANIMAL WERE TO GO IN FRONT OF ME I WOULD NOT BE ABLE TO REACT QUICKLY WITHOUT...

RECEIVED RECALL NOTICE FOR STEERING ISSUE. NO ISSUES WITH STEERING PRIOR TO RECALL. SOFTWARE UPDATE PERFORMED. 4 MONTHS NO ISSUES. THEN STEERING WHEEL BEGAN MODERATE SHAKING UPON START, DRIVING AND IDLING. SEVERAL DAYS LATER 'POWER STEERING ASSIST FAULT' APPEARED IN MESSAGE CENTER. SHAKING CONTINUED BUT NO IMMEDIATE LOSS OF POWER. TWO DAYS FOLLOWING ON THE HEELS OF MAJOR SNOWSTORM, ALL POWER STEERING LOST. CONTACTED FORD DIRECTLY, THEY INSTRUCTED ME TO SCHEDULE SERVICE APPOINTMENT. THEY CLAIMED THAT CODES CAN BACK AS TORQUE SENSOR AND NOTHING TO DO WITH POWER STEERING ISSUE.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE DID NOT EXPERIENCE ANY FAILURE PRIOR TO THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 04/08/16*LJ *CN

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND AN ABNORMAL NOISE WAS HEARD. THE POWER STEERING ASSIST FAULT LIGHT ILLUMINATED. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

2008 FORD ESCAPE HYBRID. WELL MAINTAINED, ALWAYS TAKEN IN FOR ANY AND ALL REPAIRS/MAINT/RECALLS. RECALL # 14S05 WAS ATTENDED TO IN 2015 , BY WAY OF REPROGRAMMING. AFTER THIS "REPAIR", WE COMPLAINED OF LOSS OF STEERING RADIUS, WAS TOLD THAT WAS NOT POSSIBLE AND THAT IT WAS FINE. FAST FORWARD TO JANUARY OF THIS YEAR, WRENCH LIGHT COMES ON, NO POWER STEERING AT ALL. OUR DEALERSHIP SAYS IT IS THE SAME ITEM AS RECALL AND SHOULD BE FIXED BY FORD CORP. FORD CORP SAID NO, SINCE ITS 7 YEARS OLD. THE LAW SAYS 10 YEARS FROM RECALL OR PURCHASE.. BECAUSE THEY REPROGRAMMED IT, THEY MAY NOT BE RESPONSIBLE FOR ANY THING ELSE THAT GOES WRONG, EVEN IF IT IS THE SAME ISSUE. A KNOWN ISSUE. VERY UNSAFE, AND NOT SOMETHING THE CONSUMER CAN DAMAGE ON THEIR OWN. THIS WILL COST US BETWEEN 500 TO 2,500 DOLLARS TO REPAIR. SEEMS THAT...

IN 2012, I WAS DRIVING ON FREEWAY AT APPROX 70MPH WHEN I HEARD THE WARNING SOUND AND RED LIGHT WARNING ME TO "STOP SAFELY NOW." I HAD TO CROSS FOUR LANES OF TRAFFIC AND BARELY GOT TO THE SHOULDER BEFORE THE POWER SHUT DOWN COMPLETELY. I WAITED AND IT RESTARTED, BUT IT DID IT TWO MORE TIMES BEFORE I REACHED MY DESTINATION. I CALLED AND TOOK MY VEHICLE FOR REPAIR, WHICH WAS DETERMINED TO BE THE COOLANT PUMP (COST $1010.96). THE NEXT YEAR A RECALL FOR THIS ISSUE OCCURRED AND I WAS REFUNDED THE COST FOR REPAIR. TODAY, 2015, THE SAME ISSUE OCCURRED. THIS TIME I HAD JUST PULLED OFF FROM A TRAFFIC LIGHT MAKING A U-TURN, SO TRAVELING MAYBE 10 MPH WHEN I GOT THE SAME SOUND AND WARNING RED LIGHT AS I FELT THE ENGINE LOSING POWER. I GOT THROUGH THE BUSY INTERSECTION AND SAFELY TO THE SHOULDER....

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SHOOK WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND THE ABS WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.

IMMEDIATELY AFTER FORD DEALER PERFORMED STEERING RECALL, THE VEHICLE HAS NO POWER ASSIST AT LOW SPEED TIGHT TURNS( I.E. PARKING LOT, U TURNS). I'VE RETURNED IT TO ANOTHER FORD DEALER WITH NO RESOLUTION TO THE PROBLEM.