NHTSA Complaint #10984841 — 2008 FORD ESCAPE HYBRID

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10984841
Vehicle 2008 FORD ESCAPE HYBRID
Component STEERING
Date of Incident
Date Filed
Mileage 164,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

RECEIVED A SAFETY RECALL NOTICE 14S05. TOOK TO LOCAL DEALERSHIP WHO PERFORMED SENSOR RESET. TWO THOUSAND MILES LATER THE POWER STEERING FAILED WHILE DRIVING AND THE VEHICLE LURCHED TO THE RIGHT NEARLY HITTING A CYCLIST IN BIKE LANE AND STARTLING ME AS I WAS BARELY UNABLE TO MANHANDLE TO NOW MANUAL STEERING VEHICLE TO AVOID THE COLLISION. I AM QUITE STRONG AND IT IS LIKELY ANYONE W/LESS BODY STRENGTH WOULD NOT HAVE BEEN ABLE TO COMMAND THE VEHICLE. THAT IS WHEN I REVIEWED THE VOLUMINOUS COMPLAINTS FILED AND DETERMINED FORD IS COMPLETELY UNWILLING TO ACCEPT RESPONSIBILITY FOR WHAT WAS A FAULTY PART SUBJECTING TO OWNERS TO GREAT RISK OF INJURY. IT APPEARS BASED ON MY RESEARCH THAT THE RECALL SERVICE DONE WAS A FARCE AND WASTE OF TIME FOR CONSUMERS W/NO REAL REDUCTION OF SAFETY RISK. FURTHERMORE, IT SEEMS THE NHTSA IS WEAK IN RESPONSE TO THE SAFETY RISK AND NOT REQUIRING FORD TO REPLACE THE PART AND REDUCE THE CHANCES OF A SERIOUS VEHICLE CRASH.

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