NHTSA Complaint #11573131 — 2008 FORD ESCAPE HYBRID

The contact owns a 2008 Ford Escape Hybrid. The contact stated while driving 50-55 MPH, the message "Power Steering Assist Fault" was displayed. The contact stated while starting the vehicle later that day, the power steering was no longer functional, and the message was displayed. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 185,000.