NHTSA Complaint #11053933 — 2008 FORD ESCAPE HYBRID

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING 40 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO STEER LEFT OR RIGHT. PAUL MILLER FORD IN LEXINGTON, KENTUCKY WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NO LONGER UNDER RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT, BECAUSE THE VEHICLE WAS PREVIOUSLY REPIARED UNDER MANUFACTURER RECALL NUMBER: 14S05, A SECOND REPAIR WOULD NOT BE FREE. THE FAILURE MILEAGE WAS APPROXIMATELY 202,000.