NHTSA Complaint #10883875 — 2008 FORD ESCAPE HYBRID

THE SAFETY RECALL NOTICES 14S05 / NHTSA RECALL 14V-286 AND 14S09 / NHTSA 14V526000 WERE PERFORMED ON MY 2008 FORD ESCAPE HYBRID. HOWEVER, THE PROBLEMS DID NOT GO AWAY. SINCE THE RECALLS, THE CAR HAS HAD ISSUES WITH REDUCED STEERING RANGE, KEY/IGNITION NOT TURNING, POWER SURGE WHILE DRIVING, LOCKING STEERING WHEEL, AND THE WORST: A COMPLETE SHUT DOWN OF THE POWERTRAIN WHILE DRIVING, RESULTING IN A STALL-LIKE CONDITION, PUTTING OUR LIVES AT RISK. ON JUNE 11, 2016 THE CAR WAS SERVICED AND STEERING HOUSING REPLACED. WE ASKED FOR SERVICE TO CHECK THE ENTIRE CAR-- EVERYTHING!!!!-- AS THE CAR HAD BEEN ACTING STRANGELY WITH POWER SURGES AND LOCKING STEERING WHEEL WHILE DRIVING. TODAY, JULY 10 2016, WHILE DRIVING SOUTH ON INTERSTATE-5 IN CA, HEADING FROM HOME (DANVILLE, CA) TO COLLEGE (SAN DIEGO, CA) THE CAR'S SYSTEM COMPLETELY FAILED WHILE DRIVING UP THE GRAPEVINE, A SECTION OF FREEWAY THAT IS EXTREMELY CROWDED AND FULL OF LARGE 18 WHEELERS. MY POOR DAUGHTER (WHO NOW OWNS THE CAR) CALLED ME, SCREAMING HYSTERICALLY, FULL OF TERROR AND FEARING FOR HER LIFE. SHE HAD NO POWER, WAS UNABLE TO STEER, DID HER BEST THE DODGE THE 18 WHEELERS AND "LIMP MODE" OVER TO THE SIDE OF THE FREEWAY. SHE'S NOW ON THE WAY WITH TOW TRUCK DRIVER TO DROP THE CAR OFF AT FORD OF VALENCIA CA. I TOLD HER DO NOT EVER DRIVE THAT CAR AGAIN. IT IS A SERIOUSLY DANGEROUS VEHICLE.