NHTSA Complaint #10960013 — 2008 FORD ESCAPE HYBRID

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	10960013
Vehicle	2008 FORD ESCAPE HYBRID
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	March 6, 2017
Date Filed	March 10, 2017
Mileage	180,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

MULTIPLE EPISODES OF "STOP SAFELY NOW" (AFTER NEW ENGINE ($8000) WAS PUT IN 6/2014). AT TIME OF ENGINE REPLACEMENT, RECALL FOR POWER STEERING MODULE WAS COMPLETED. FAST FORWARD TO 3/2017.... MONDAY MORNING (8AM) NEW 'WRENCH' LIGHT GOES ON IN DASH. DROP KIDS AT DAYCARE AND WHEN I RESTART CAR (830AM) AND WENT TO BACK OUT OF THE DRIVEWAY - NO POWER STEERING!!! GOOD THING FORD TOOK CARE OF THAT RECALL BACK IN 2014...*SARCASM* NOW THEY SAY THAT THE ONLY WAY IT WOULD BE COVERED UNDER RECALL WAS IF LOSS OF POWER STEERING OCCURRED WITHIN 12 MONTHS OF RECALL BEING COMPLETED. THIS CAR HAS BEEN NOTHING BUT A HEADACHE AND 2 FORD DEALERSHIPS THAT DO NOT STAND BEHIND THE FORD NAME OR THEIR SERVICE!

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