NHTSA Complaint #11397385 — 2008 FORD ESCAPE HYBRID

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED WHILE DRIVING 65 MPH, THE STEERING WHEEL FAILED TO MOVE. THE POWER STEERING FAILURE MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THERE WAS AN ABNORMAL BEEPING SOUND DETECTED. THE CONTACT STATED THAT THE VEHICLE WAS UNDRIVEABLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.