NHTSA Complaint #11157055 — 2008 FORD ESCAPE HYBRID

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11157055
Vehicle	2008 FORD ESCAPE HYBRID
Component	STEERING
Date of Incident	November 23, 2018
Date Filed	December 8, 2018
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

STEERING WHEEL BEGAN SHAKING WHEN PARKED/IDLE AND WILD STOP AFTER EXCEEDING 10MPH. ISSUE ESCALATED AND NOW HAPPENS AT ALL SPEEDS WHEN NOT TURNING (TRAVELING STRAIGHT). SHAKING HAS BECOME MORE VIOLENT IN WHEEL. FIRST MECHANIC DETERMINE CODES WERE ASSOCIATED WITH RECALL #14S05. FORD CLAIMS THIS RECALL WAS PERFORMED AND CLOSED IN 2015. NOW, ISSUE HAS RESURFACED, AND ENTIRE STEERING COLUMN NEEDS TO BE REPLACED. SECOND MECHANIC AT A FORD DEALERSHIP CLAIMS THIS ISSUE IS THE SAME ISSUE AS THE RECALL AND WILL ATTEMPT TO CONTACT FORD AGAIN. STEERING POWER ASSIST FAILURE DISPLAYED.

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