2004 CHRYSLER PACIFICA Structurebody Problems

ENGINE CRADLE SEVERELY RUSTED AND PERFORATED, CAUSING FRONT WHEEL ALIGNMENT PROBLEMS. A REPLACEMENT CRADLE IS NEEDED AS ENGINE MAY DROP..

I TOOK CAR IN FOR SOME EXHAUST WORK AND THE MANAGER TOOK ME TO HAVE A LOOK UNDER THE CAR AND SHOWED ME THE ENTIRE SUBFRAME WAS ROTTED TO THE POINT THAT MY CARS ENGINE COULD FALL OUT AT ANY TIME. I HAVE 4 CHILDREN! I SEE CHRYSLER IS BEING SUED OVER THIS. I CONTACTED THEM AND THEY REFUSE TO HELP ME!?

MY CAR STARTED MAKING LOUD NOISES WHEN I HIT A POT HOLE. I TOOK IT TO MY MECHANIC HE SAID THE FRAME IS RUSTING TROUGH.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT FRAME OF THE VEHICLE WAS RUSTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT FRAME WAS COMPLETELY RUSTED AND THAT THE ENGINE WAS SOON TO DETACH FROM THE VEHICLE. THE TECHNICIAN RECOMMENDED THAT THE VEHICLE NOT BE DRIVEN UNTIL THE FRAME WAS REPAIRED. THE MANUFACTURED WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFIC. THE CONTACT STATED THAT WHILE REPLACING TIRES ON THE VEHICLE BY A SERVICE STATION, IT WAS INFORMED THAT THE ENGINE CRADLE OF THE VEHICLE HAD CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING INSPECTED, IT WAS DISCOVERED THAT THE SUB FRAME HAD RUSTED AND CORRODED. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000. UPDATED 02/18/16*LJ; UPDATED 05/02/18*JB *JS

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE AND IT WAS DISCOVERED THAT THE ENGINE CRADLE HAD EXCESSIVE RUST AND FRACTURES AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,300.

TOOK IN PACIFICA FOR GENERAL MAINTENANCE. UPON INSPECTION, IT WAS BROUGHT TO MY ATTENTION THAT MY FRAME OR CRADLE WAS SEVERELY CORRODED. CHRYSLER CUSTOMER CARE SAID THERE IS NOTHING THEY WILL DO FOR ME. IT IS A 2800.00 REPAIR THROUGH THE CHRYSLER DEALERSHIP. NOT ACCEPTABLE!!! I HAVE A VEHICLE THAT IS TOO DANGEROUS TO BE ON THE ROAD AND CHRYSLER WILL ACKNOWLEDGE NOTHING! I HAVE PHOTO'S OF CORROSION FROM DEALERSHIP!

VEHICLE SUBFRAME SEVERELY RUSTED AND CORRODED, INFORMED UNSAFE TO DRIVE, MANY OTHER OWNERS WITH THIS ISSUE. MOTOR COULD FALL OUT AND NO HELP AT ALL FROM CHRYSLER.

TOOK VEHICLE IN FOR SERVICE AND WAS TOLD THE UNDERCARRIAGE WAS RUSTING OUT, IS THIS NOT A RECALL??

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO BE SERVICED, THE TECHNICIAN INFORMED THAT THE ENGINE CRADLE WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.

ENGINE CRADLE IS RUSTED I CALLED CHRYSLER THEY SAID TOO BAD THAT I WOULD HAVE TO PAY FOR IT. THIS CAR WILL NOT PASS PA. INSPECTION WITH THIS RUST ISSUE IT IS UN SAFE TO DRIVE.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE AN INDEPENDENT MECHANIC WAS REPLACING THE STRUTS AND THE HUB, THE TECHNICIAN DIAGNOSED THAT THE ENTIRE FRAME UNDERNEATH THE VEHICLE WAS RUSTED. THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED, BUT DECLINED TO OFFER ANY ASSISTANCE. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND ADVISED THE CONTACT TO SALVAGE AND SELL THE USABLE PARTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 156,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE AT AN INDEPENDENT MECHANIC FOR REPAIRS, THE TECHNICIAN DIAGNOSED THAT THE ENTIRE SUB FRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT APPROXIMATELY 65 MPH, THERE WAS A NOISE EMERGING FROM THE ENGINE AREA. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A HOLE ON THE ENGINE CRADLE CAUSED BY RUST. THE ENTIRE ENGINE FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 09/10/15*LJ *CN

WAS LOOKING UNDERNEATH MY 2004 CHRYSLER PACIFICA AND NOTICED A HOLE IN THE ENGINE CRADLE (SUB FRAME). TOOK VEHICLE TO MY LOCAL CHRYSLER SERVICE DEPARTMENT FOR EVALUATION OF ENGINE CRADLE. SERVICE MANAGER STATED AFTER EVALUATION OF VEHICLE THAT ENGINE CRADLE HAS A PERFORATION (HOLE) IN IT. THIS IS A SAFETY ISSUE BECAUSE ENGINE CRADLE COULD BREAK WHILE DRIVING AND CAUSE AN ACCIDENT.. HE LOOKED UP SERVICE BULLETIN NUMBER 13-001-12 . THE SERVICE BULLETIN STATES CHRYSLER WILL FIX VEHICLES BUILT BETWEEN FEBRUARY 23, 2004 THROUGH MARCH 31, 2004. WHEN SERVICE MANAGER LOOKED UP BUILD DATE FOR MY VEHICLE, IT WAS BUILT ON FEBRUARY 16, 2004. SINCE MY VEHICLE WAS BUILT 6 DAYS BEFORE FEBRUARY 23 HE COULD NOT FIX VEHICLE UNDER WARRANTY. HE ADVISED ME TO CALL CHRYSLER CUSTOMER SERVICE. I DID SO ON MAY 29,2015. THEY REFUSED TO FIX IT UNDER WARRANTY BECAUSE IT WAS BUILT 6 DAYS BEFORE FEBRAURY...

I WENT TO GO WASH MY 2004 PACIFICA AND WHEN I GOT DOWN ON MY HANDS AND KNEES TO WASH THE TIRES I NOTICED SOME RUST UNDER CAR SO I GOT ON MY BACK AND LOOKED UNDER MY CAR AND NOTICED MY WHOLE SUBFRAME WAS COMPLETELY RUSTED OUT ON BOTH SIDES.I'M NOT TO HAPPY AND I FEEL AS IF THEIR SHOULD BE A LAW SUIT FILED.I HAVE SINCE READ COMPLAINTS AND SO FAR I HAVNT COME ACROSS ONE PERSON WHO LIVES IN A SNOW STATE WERE THE ROADS ARE SALTED IN WINTER WHO HAVE NOT HAD A RUSTED SUB FRAME ON THEIR PACIFICA.I DON'T KNOW WHAT THE HOLD UP IS WITH CHRYSLER FIXING WHAT THEY SOLD TO US!!!

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT 30 MPH, THE VEHICLE JERKED AND THE CONTACT HEARD A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE CRADLE WAS CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.

BOUGHT CAR IN FOR ROUTINE OIL CHANGE AND WAS INFORMED OF SEVERE RUST ON K FRAME ASSEMBLY AND THAT CAR WAS DANGEROUS TO DRIVE

THE SUB FRAME OF MY 2004 PACIFICA IS RUSTED VERY BAD WITH HOLES IN THE FRAME. MY MECHANIC SAYS IT IS UNSAFE TO DRIVE. CHRYSLER SAYS THEY WILL NOT BE ABLE TO ASSIST WITH THE REPAIR.

THE ENGINE CRADLE, WAS RIDDLED WITH CORROSION AND RUST. DURING THE DRIVING THE VEHICLES VIBRATE. MY CAR IN FOR ROUTINE MAINTENANCE, WE ARE DISCOVERING THAT SUBFRAME AND ENGINE CRADLE RUST. THIS IS ACTUALLY DRIVING TIME BOMBS. *TR

2004 CHRYSLER PACIFICA, ORIGINAL OWNER, 60306 MILES. CAR WAS BEING SERVICED AND THE SUBFRAME HAS ALMOST COMPLETELY RUSTED OUT, MAKING THE CAR UNDRIVEABLE. CONTACTED LOCAL DEALER AND WAS GIVEN CHRYSLER CUST SERVICE NUMBER. CAR BUILT IN SEPT 2003, SAID DOS NOT QUALIFY FOR CHRYSLER (APPARENTLY SECRET) EXTENDED WARRANTY. FILED A COMPLAINT WITH CHRYSLER, BUT THEY WILL NOT PROVIDE ANY REPLY TO THEIR "REVIEW" . WE WERE FORTUNATE THAT WE WERE NOT SERIOUSLY INJURED, OR KILLED AS A RESULT OF THIS QUALITY ISSUE..... AND SUBSEQUENT REFUSAL TO CORRECT BY CHRYSLER. ANYWAY TO INVESTIGATE THIS CONSUMER SAFETY ISSUE? *TR

MY 2004 PACIFICA WAS RECENTLY IN FOR OIL CHANGE WHEN MECHANIC SAID THE ENGINE SUB FRAME IS STARTING TO RUST OUT AND THIS WILL NOT PASS INSPECTION. I WAS TOLD TO GO TO JUNK YARD TO FIND SUB FRAME AND SOMEONE WILL NEED TO INSTALL IT. I HAVE SEEN A LOT OF COMPLAINTS ABOUT PACIFICA SUB FRAME RUST AND EVEN A CLASS ACTION SUIT FILLED IN OHIO IN JAN 2015. WILL CHRYSLYER COVER THIS ISSUE?

I WAS FEELING A SHIMMY IN THE CAR WHEN I WAS GOING DOWNHILL AND APPLYING MY BRAKES. I TOOK IT TO MY MECHANIC WHERE HE LIFTED IT UP AND DISCOVERED THAT THE SUB FRAME ROTTED IN HALF AND IS FALLING APART. HIS ADVICE WAS NO TO DRIVE IT UNTIL IT WAS REPAIRED BECAUSE THE PART THAT IS ALMOST RUSTED THROUGH HOLDS UP THE REAR OF THE ENGINE AND THE FRONT OF THE TRANSMISSION. HE SAID IT WAS UNSAFE TO DRIVE IN THE CONDITION IT IS IN AND WITH IT BEING A 2004 CHRYSLER PACIFICA WITH 115252 MILES ON IT THERE SHOULD NOT BE THIS MUCH RUST. I IMMEDIATELY CONTACTED CHRYSLER GROUP LLC AND WAS INFORMED THAT THEY CAN ONLY GO BY MY VIN NUMBER AND THAT WITH MY VIN NUMBER THERE WERE NO RECALLS ABOUT THIS PROBLEM AND THAT THERE WAS NOTHING SHE COULD DO. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR ROUTINE SERVICING AND IT WAS DISCOVERED THAT THE UNDERBODY AND THE CRADLE FOR THE MOTOR WERE RUSTED. THE DEALER STATED THAT THE CRADLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 03/10/15*LJ UPDATED 9/11/2017*CN

MY WIFE WAS PULLING AWAY FROM A TRAFFIC LIGHT AND THE STEERING LOCKED UP. SHE WAS ABLE TO STOP BEFORE CRASHING. WHAT I FOUND WAS VERY DISTURBING. THE REAR ENGINE CRADLE MOUNTS HAD SEPARATED. CAUSING THE ENGINE CRADLE TO CONTACT THE GROUND ON ACCELERATION ALSO THE STEERING TRACK WHICH IS ATTACHED TO THIS CRADLE BECAME NON-FUNCTIONAL. THE CENTER RIPPED OUT OF BOTH REAR MOUNTS AND THERE IS NO MECHANICAL STOP TO PREVENT THE CRADLE FROM SEPARATING FROM THE BODY OF THE CAR WITH AMOUNT FAILURE. THIS CRADLE HAD BEEN REPLACED UNDER AA WARRANTY 14 MONTHS AND 11,000 MI.EARLIER. I HAD THE VEHICLE TAKEN TO A CHRYSLER DEALERSHIP, THEY INFORMED ME THAT THE FRONT CRADLE MOUNTS WERE ALSO SEPARATED AND THEY COULD NOT PUT THE CAR ON THE LIFT TO PICK IT UP DUE SAFETY REASONS AND THE ENGINE CRADLE WOULD COME OUT FROM UNDER THE CAR. I CONTACTED CHRYSLER CUSTOMER...

AFTER MULTIPLE HARD CLUNK SOUNDS AFTER BRAKING, WE INVESTIGATED THE UNDERBODY OF OUR PACIFICA. THE FRAME HAS SEVERE RUST AND SOME GOOD SIZED HOLES PRESENT. WE ARE CONCERNED THAT THE ENGINE CRADLE IS UNSAFE AND WILL NOT HOLD THE ENGINE SECURELY. THIS CAR HAS NO RUST ON THE EXTERIOR PAINT, ONLY THE UNDER CARRIAGE IS RUSTING OUT. THIS CAR HAS BEEN GARAGE KEPT AND MAINTAINED, SO THERE IS NO REASON THIS SHOULD BE OCCURRING. *TR

THIS VEHICLE ENGINE CRADLE ASSEMBLY IS RUSTY WITH IN 8 YEARS OF OPERATION. RUSTY ENGINE CRADLE CAUSES SAFETY CONCERN FOR THE DRIVER AND OTHER VEHICLES OPERATING NEAR 2004 CHRYSLER PACIFICA ON THE ROAD BECAUSE THE ENGINE CAN FALL OUT OF THE VEHICLE DURING OPERATION. MANY PACIFICA OWNERS ON LINE COMPLAINED ABOUT THIS ISSUE. *TR

DEALING WITH A ROTTED K-FRAME CROSSMEMBER FOR THE FRONT ENGINE CRADLE; HAS CAUSED THE WHOLE SUSPENSION TO FAIL, EFFECTING STEERING COMPONENTS, AS WELL AS, WEARING OUT OTHER PARTS SUCH AS, ENGINE MOUNTS AND FRONT END BUSHINGS ON A CAR WITH LESS THAN 100,000 MILES ON IT. *TR

THIS CAR HAS A SERIOUS RUST ISSUE ON THE UNDERCARRIAGE. IT STARTS ON THE SUBFRAME THEN WORKS ITS WAY TO THE FRAME OF THE CAR. THERE FRONT SUSPENSION HAS BEEN REPLACED 3 TIMES IN THE MONTH ALONE. DUE TO THIS ISSUE I HAVE IN REGARDS TO THIS, I CAN'T JACK MY CAR UP WITH THE JACK THAT COMES WITH THE CARE, IF I DO IT WILL GO RIGHT THRU THAT IS WHAT IT FEELS LIKE TO ME.. I CAN NOT GET A REAR ALIGNMENT ON MY CAR BECAUSE OF THE RUST AND MY TIRED HAVE WORN OR DAY. IF ANYONE KNOWS ANYTHING COULD THEY PLEASE HELP I AM FEED UP WITH THIS CARE.. *TR

I WENT TO HAVE ROUTINE OIL CHANGE AND WAS TOLD BY THE TECH, THAT THE ENGINE CRADLE AND FRAME WERE SEVERELY CORRODED FROM RUST. HIS RECOMMENDATION WAS TO HAVE IT TAKEN CARE IMMEDIATELY, IT COULD POSSIBLY BE UNSAFE. *TR

I TOOK MY 2004 CHRYSLER PACIFICA TO HAVE ROUTINE MAINTANENCE DONE ON IT. I WAS TOLD FROM MY MECHANIC THAT MY FRAME WAS RUSTY, ROTTEN AND HAD HOLES IN IT. HE WENT ON TO SAY THAT IT IS DANGEROUS TO BE DRIVING AS THE FRAME OF THE CAR IN AN ACCIDENT WILL NOT BE EFFECTIVE AND WOULD BASICALLY CRUMBLE. HE SAID TO IMMEDIATELY TAKE IT TO A CHRYSLER DEALERSHIP AND HAVE THEM LOOK AT IT. I TOOK IT AS TOLD TO THE DEALERSHIP AND THEY DID CONFIM MY MECHANICS FINDING. THEY HANDED ME A PHONE # TO CHRYSLER. I CALLED AND GOT THE RUN AROUND AGAIN AND AGAIN. YES THEY ARE AWARE OF THE PROBLEM, BUT MY CAR ISNT INCLUDED IN THE 7000 TO BE FIXED. BUT YES IT HAS THE SAME ISSUES, BUT NO WE CANT HELP YOU. IT IS A $2500 FIX THAT CHRYSLER IS WELL AWARE OF....

HAD CAR ON HOIST NOTICE THAT THE ENGINE CRADLE/ FRAME IS RUSTED OUT, WAS ADVISE NOT SAFE TO DRIVE. *TR

TOOK MY CAR TO HAVE A PLASTIC FRONT PANEL PUT BACK ON. THE REPAIRMAN SENT ME PICTURES OF THE ENGINE CRADLE RUSTED OUT. TOLD ME THE CAR WAS UNSAFE TO DRIVE UNTIL IT WAS FIXED. CONTACTED LOCAL CHRYSLER DEALER AND GAVE ME INFORMATION TO CONTACT CUSTOMER SERVICE. CALLED CUSTOMER SERVICE AND MY VEHICLE WAS OUTSIDE THE COVERAGE DESCRIBED ON BULLETIN 13-001-12 ISSUED ON MAR 16, 2012 BY CHRYSLER. THEY WERE NOT ABLE TO PROVIDE ANY RELIEF ON THE REPAIRS WHICH WILL BE BETWEEN $3500 AND $4000 DEPENDING ON PARTS COST. MY VEHICLE WAS BUILT SEPTEMBER 18, 2003, AND PUT IN SERVICE ON DECEMBER 22, 2003. THE SERVICE BULLETIN ONLY COVERED VEHICLES FROM FEB 23, 2004 TO MAR 31, 2004. I AM SURE MY VEHICLE IS IN THE SAME CATEGORY AS THE COVERED VEHICLES, SAME RUST PROBLEM, SAME AREAS OF THE CAR, ETC. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FRAME WAS COMPLETELY CORRODED. THE FAILURE WAS GRADUALLY GETTING WORSE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE SUB FRAME NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

TOOK CAR IN FOR INSPECTION THAT IS REQUIRED IN THE STATE OF PA..MECHANIC WOULD NOT OK INSPECTION STICKER BECAUSE THE ENGINE CRADLE ON MY PACIFICA IS SO BADLY RUSTED..YOU COULD PUT YOUR FIST INTO IT...CAN NOT BE REPAIRED BECAUSE IT IS ALL FALLING APART...I WAS TOLD NOT TO DRIVE IT...TO DANGEROUS...I CALLED CHRYSLER THEY WILL NOT DO ANYTHING ABOUT IT...I SEE ON THE INTERNET AND THE NEWS THAT I AM NOT THE ONLY PERSON HAVING THIS PROBLEM...MY CAR ONLY HAD 50,000 MILES ON IT BECAUSE I AM RETIRED...CAN'T ANYONE DO ANYTHING ABOUT THIS BEFORE WE END UP DEAD...WHAT ABOUT STATES THAT DON'T INSPECT YOU CARS...WHAT AM I TO DO RETIRED AND NO CAR TO DRIVE...I CAN'T AFFORD THE PRICE OF REPAIR...CHRYSLER SHOULD TAKE CARE OF THIS...THEY NEED TO STAND BEHIND THEIR PRODUCTS. *TR

SIGNIFICANT RUST AND CORRISION RESULTING IN DAMAGE TO STRUCTURAL INTEGRITY AND ABILITY TO EXIT VECHICLE IN CASE OF COLLISION OR STRUCTURAL FAILURE. *TR

ENGINE CRADLE/MOUNT AND FRAME IS COMPLETELY RUSTED OUT. UNSAFE TO DRIVE. STUCK WITH A PILE OF STEEL THAT HAS NO TRADE IN VALUE OR RESALE VALUE. APPARENTLY, THIS EFFECTS ALMOST EVERY 2004 PACIFICA. NHTSA OUGHT TO BE LOOKING INTO THIS ISSUE MORE CLOSELY. IT'S OBVIOUS THAT THE HUNDRED'S WHO'VE REGISTERED A COMPLAINT ON THIS WEBSITE ARE FEELING THAT THE AGENCY DOES NOT CARE TO INVESTIGATE. SHAME ON CHRYSLER; SHAME ON NHTSA.

ON ABOVE STATE DATE, I TOOK MY VEHICLE IN FOR A ROUTINE OIL CHANGE AND TIRE ROTATION. MY MECHANIC DISCOVERED THAT THE SUBFRAME/ENGINE CRADLE HAD RUSTED OUT AND THAT I SHOULDN'T DRIVE IT UNTIL IT IS REPAIRED. STATED "YOU COULD HAVE DIED IN THIS THING". AFTER GETTING IT REPAIRED, I SPOKE TO A CUSTOMER SERVICE REPAIR PERSON AT CHRYSLER AND THEY INFORMED ME THAT DUE TO MY CHRYSLER PACIFICA BEING MANUFACTURED ON SEPTEMBER OF 2003 AND NOT BETWEEN FEBRUARY AND MARCH OF 2004, THEY COULD NOT HELP ME. THE REP WENT ON TO ADD THAT SHE HEARS FROM PEOPLE REGULARLY IN THE SAME PREDICAMENT BUT UNFORTUNATELY SHE COULDN'T HELP. I BELIEVE SHE SAID HER NAME WAS BELINDA OR MELINDA. *JS

THE ENGINE CRADLE HAS RUSTED OUT AND THE ENGINE IS READY TO FALL OUT OF THE CAR. CANNOT PASS SAFETY INSPECTION. NO ASSISTANCE FROM CHRYSLER ON THIS AFTER MANY CALLS. IT SEEMS TO BE A VERY, VERY POPULAR ISSUE. THEY SAID THEY WILL ONLY FIX SOMETHING THAT HAS A RECALL. SO BASICALLY THEY WILL NOT STAND BEHIND THEIR PRODUCTS UNLESS THEY ARE FORCED TO. WHAT A SHAME! *TR

SUB-FRAME IS RUSTING OUT. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE HAD SEVERE RUSTING AND CORROSION OF THE UNDER FRAME AND ENGINE CRADLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 102,000.

I WAS JACKING UP THE CAR TO REPLACE THE BRAKES AND THE JACK STAND WENT RIGHT THROUGH THE BODY SILL! I LOOKED CLOSER AND THE ENTIRE UNDERCARRIAGE AND SUBFRAME OF THE CAR UNDERNEATH IS COMPLETELY RUSTED. DO NOT PLACE YOUR JACK OR JACK STAND NEAR THE BODY SILL WITHOUT CHECKING IT VERY CLOSELY. IF YOUR WORKING ON YOUR PACIFICA AND IT FALLS OFF THE JACK STANDS YOU COULD BE KILLED! ON MY 2004 PACIFICA, THERE IS NOT ONE GOOD PLACE TO PUT A JACKSTAND. EVERYTHING IS COMPLETELY RUSTED. IT IS IMPOSSIBLE TO WORK ON THE CAR IF YOU HAVE TO JACK IT UP. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE SUB CRADLE ON THE VEHICLE WAS COVERED WITH AN EXCESSIVE AMOUNT OF RUST. THE VEHICLE WAS NOT TAKEN TO A DEALER OR A LOCAL MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS 85,000. THE CURRENT MILEAGE WAS 87,000.

WAS WARNED THAT ENTIRE FRAME US ROTTED TO A POINT WHERE IT WILL BE UNSAFE TO DRIVE WITHIN THE NEXT FEW MONTHS. I HAVE AN 04 PACIFICA WITH 165,000 MILES ON IT TO DATE. I WAS WARNED ABOUT 5K MILES AGO BUT HE WASN'T AS CONCERNED NOW THAT THEY SEE HOW FAST IT IS WEAKENING. SAD... I WAS SO HAPPY WITH MY CAR FOR THE PAST 10 YEARS... *TR

VEHICLE PURCHASED FROM DEALER ON 1-13-05 WITH 16,312 MILES - WITH CARFAX HISTORY REPORT. AS OF 2-11-14 IT HAS 48,550. ALSO PURCHASED THE MAXI CARE SERVICE CONTRACT - INTENDED ON KEEPING THIS CAR FOR OVER 100,000 MILES. IT HAS BEEN GARAGE KEPT AND BABIED. NOTICED A LITTLE BUBBLED PAINT ABOUT A YEAR AGO - NOW MY REPAIR SHOP SUGGESTED THAT I TRY TO GET RID OF IT BEFORE IT GETS ANY WORSE. THERE IS ABSOLUTELY NO OTHER DAMAGE TO THE VEHICLE INSIDE OR OUT. LOOKS BRAND NEW EXCEPT FOR THE RUST DESCRIBED ABOVE .CONSIDERING WHAT I HAVE READ ONLINE I WOULD BE AFRAID TO EVEN SELL THIS VEHICLE TO ANOTHER PERSON IN FEAR OF A FATAL ACCIDENT. IS CHRYSLER GOING TO DO ANYTHING ABOUT THIS ISSUE. I HAVE TO GO OUT AND BUY ANOTHER VEHICLE 50,000 MILES PREMATURELY. WHY SHOULD I HAVE TO LOOSE ALL THIS MONEY?????? *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DISCOVERED THAT THE ENGINE CRADLE WAS CORRODED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE DEFECT BUT NO SOLUTION WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 113,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC DISCOVERED THE ENGINE CRADLE WAS RUSTED AND CORRODED. THE CONTACT NOTIFIED THE DEALER OF THE DEFECT BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000 AND THE CURRENT MILEAGE WAS 141,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE SUB-FRAME WAS COMPLETELY CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO VERIFIED THE FAILURE AND STATED THAT IT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC DISCOVERED THE ENGINE CRADLE WAS RUSTED AND CORRODED. THE CONTACT NOTIFIED THE DEALER OF THE DEFECT BUT THE VEHICLE WAS NOT REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE DEFECT BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 124,000.