NHTSA Complaint #10704043 — 2004 CHRYSLER PACIFICA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10704043
Vehicle	2004 CHRYSLER PACIFICA
Component	STRUCTURE:BODY
Date of Incident	April 6, 2015
Date Filed	April 6, 2015
Mileage	115,254 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I WAS FEELING A SHIMMY IN THE CAR WHEN I WAS GOING DOWNHILL AND APPLYING MY BRAKES. I TOOK IT TO MY MECHANIC WHERE HE LIFTED IT UP AND DISCOVERED THAT THE SUB FRAME ROTTED IN HALF AND IS FALLING APART. HIS ADVICE WAS NO TO DRIVE IT UNTIL IT WAS REPAIRED BECAUSE THE PART THAT IS ALMOST RUSTED THROUGH HOLDS UP THE REAR OF THE ENGINE AND THE FRONT OF THE TRANSMISSION. HE SAID IT WAS UNSAFE TO DRIVE IN THE CONDITION IT IS IN AND WITH IT BEING A 2004 CHRYSLER PACIFICA WITH 115252 MILES ON IT THERE SHOULD NOT BE THIS MUCH RUST. I IMMEDIATELY CONTACTED CHRYSLER GROUP LLC AND WAS INFORMED THAT THEY CAN ONLY GO BY MY VIN NUMBER AND THAT WITH MY VIN NUMBER THERE WERE NO RECALLS ABOUT THIS PROBLEM AND THAT THERE WAS NOTHING SHE COULD DO. *TR

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