NHTSA Complaint #10711946 — 2004 CHRYSLER PACIFICA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10711946
Vehicle	2004 CHRYSLER PACIFICA
Component	ENGINE
Date of Incident	April 13, 2015
Date Filed	April 21, 2015
Mileage	60,306 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

2004 CHRYSLER PACIFICA, ORIGINAL OWNER, 60306 MILES. CAR WAS BEING SERVICED AND THE SUBFRAME HAS ALMOST COMPLETELY RUSTED OUT, MAKING THE CAR UNDRIVEABLE. CONTACTED LOCAL DEALER AND WAS GIVEN CHRYSLER CUST SERVICE NUMBER. CAR BUILT IN SEPT 2003, SAID DOS NOT QUALIFY FOR CHRYSLER (APPARENTLY SECRET) EXTENDED WARRANTY. FILED A COMPLAINT WITH CHRYSLER, BUT THEY WILL NOT PROVIDE ANY REPLY TO THEIR "REVIEW" . WE WERE FORTUNATE THAT WE WERE NOT SERIOUSLY INJURED, OR KILLED AS A RESULT OF THIS QUALITY ISSUE..... AND SUBSEQUENT REFUSAL TO CORRECT BY CHRYSLER. ANYWAY TO INVESTIGATE THIS CONSUMER SAFETY ISSUE? *TR

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