NHTSA Complaint #10598233 — 2004 CHRYSLER PACIFICA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10598233
Vehicle	2004 CHRYSLER PACIFICA
Component	STRUCTURE:BODY
Date of Incident	May 16, 2014
Date Filed	June 13, 2014
Mileage	120,150 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

ON ABOVE STATE DATE, I TOOK MY VEHICLE IN FOR A ROUTINE OIL CHANGE AND TIRE ROTATION. MY MECHANIC DISCOVERED THAT THE SUBFRAME/ENGINE CRADLE HAD RUSTED OUT AND THAT I SHOULDN'T DRIVE IT UNTIL IT IS REPAIRED. STATED "YOU COULD HAVE DIED IN THIS THING". AFTER GETTING IT REPAIRED, I SPOKE TO A CUSTOMER SERVICE REPAIR PERSON AT CHRYSLER AND THEY INFORMED ME THAT DUE TO MY CHRYSLER PACIFICA BEING MANUFACTURED ON SEPTEMBER OF 2003 AND NOT BETWEEN FEBRUARY AND MARCH OF 2004, THEY COULD NOT HELP ME. THE REP WENT ON TO ADD THAT SHE HEARS FROM PEOPLE REGULARLY IN THE SAME PREDICAMENT BUT UNFORTUNATELY SHE COULDN'T HELP. I BELIEVE SHE SAID HER NAME WAS BELINDA OR MELINDA. *JS

Related Complaints for the 2004 CHRYSLER PACIFICA

Other STRUCTURE:BODY Complaints

#11434993 — September 30, 2021 — Subframe/Engine Cradle failed due to rust. Subframe is available for inspection upon request. My safety or the safet...

#11373618 — November 7, 2020 — THE UNDER CARRIAGE THAT HOLDS ENGINE IN PLACE IS COMPLETELY RUSTED THROUGH. I BOUGHT BRAND NEW TIRES FROM BELLE TIRE ...

#11350021 — August 18, 2020 — UPON TAKING A THE VEHICLE TO A MECHANIC, I WAS INFORMED THE SUBFRAME WHICH SUPPORTS THE ENGINE IS RUSTING TO THE POIN...

#11329184 — June 16, 2020 — VEHICLE WAS TAKEN TO SERVICE. SHOP WOULD NOT WORK ON VEHICLE STATING THE DETERIORATION OF THE SUBFRAME WAS TO EXTENSI...

#11282255 — November 25, 2019 — TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE FRAME RAIL WAS ROTTED...

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#11383210 — AIR BAGS — December 13, 2020 — DRIVING DOWN INTERSTATE WHEN THE CRUISE CUT OUT AND THE ENGINE SKIPPED. PULLED OVER TO CHECK ENGINE FLUIDS AND ALL WE...

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#11373618 — ENGINE — November 7, 2020 — THE UNDER CARRIAGE THAT HOLDS ENGINE IN PLACE IS COMPLETELY RUSTED THROUGH. I BOUGHT BRAND NEW TIRES FROM BELLE TIRE ...