2008 MERCURY MARINER Steering Problems

The contact owns a 2008 Mercury Mariner. The contact stated that while driving at 55 -60 MPH, the power steering failed. The steering wheel became increasingly difficult to maneuver. The vehicle was turned off while the contact inspected the vehicle. The vehicle was restarted but a short distance afterwards the failure reoccurred. No warning lights illuminated. The contact called the dealer who informed them the vehicle was included in a recall for the vehicle, NHTSA Campaign Number: 14V284000 (Steering), approximately 10 years ago, which had a software update as the remedy. The dealer confirmed the remedy had already been completed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 220.000.

The contact owns a 2008 Mercury Mariner. The contact stated upon starting the vehicle, the steering wheel was significantly difficult to turn. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where the contact was informed that the electric power steering had failed. The mechanic determined that the failure was related to NHTSA Campaign Number: 14V284000 (Steering). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 104,392.

The steering wheel does not return to center when making turns. It is more pronounced during left turns. This is a dangerous condition that could result in the vehicle going left or right of center and striking pedestrians, bicyclists, oncoming traffic, fixed objects. An independent service center confirmed that the issue was a bad torque sensor and bad motor in the steering column. I have schedule a police inspection for 5/23/2024. Issue first appeared this year. No warnings.

The contact owns a 2008 Mercury Mariner. The contact stated while driving at various speeds, the steering wheel became loose while steering in either direction. As the failure persisted, the steering wheel had become stiff and the "Power Steering Assist" warning message appeared on the instrument panel. The contact stated that excessive force was needed to steer the vehicle due to the failure. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with power steering assist failure. The mechanic was unable to obtain the part needed to repair the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 14V284000 (Steering) which was linked to the failure. Neither the dealer nor the manufacturer were notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

The contact owns a 2008 Mercury Mariner. The contact stated while driving 50 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The vehicle was taken to a local mechanic who replaced the steering sensor however, the contact stated the failure persisted and the local mechanic was unable to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 160,000.

Power Steering Assist Fault. Loss of power steering.

Lost all power steering. Cannot steer or turn my steering wheel

The contact owns a 2008 Mercury Mariner. The contact stated while driving 35 MPH and making a turn, the steering wheel seized temporarily. The contact stated that the failure recurred intermittently while driving, and the vehicle lost power steering functionality. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact stated that she turned off and restarted the vehicle several times; however, the failure persisted. The contact's husband assisted her in driving the vehicle to the residence. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 107,000.

The contact owns a 2008 Mercury Mariner. The contact stated while reversing out of a parking space, the vehicle lost power steering functionality. The contact stated upon turning off and restarting the vehicle, the vehicle operated as needed; however, the failure reoccurred while driving 35 MPH. The power steering assist warning light was illuminated. The contact was able to veer to the side of the road. The contact turned off and restarted the vehicle, however, the failure persisted. The contact used physical strength to steer the vehicle and drove to the local dealer. The dealer diagnosed that the failure was related to NHTSA Campaign Number: 14V284000 (Steering) and informed the contact that the vehicle could not be repaired under the recall as the VIN was not included. The vehicle was not repaired. The contact stopped driving the vehicle. The manufacturer was notified of the failure and referred the contact to...

Steering stopped while driving.

The contact owns a 2008 Mercury Mariner. The contact stated while her husband was driving 75 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The contact stated that her husband exited the freeway and veered to the side of the road while using physical force to steer the vehicle. The contact's husband was able to drive to the residence even though the failure persisted. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 14V284000 (Steering) because the VIN was not included. The failure mileage was approximately 186,000.

The power stearing went out all at once and a light popped up saying power assit fault

The contact owns a 2008 Mercury Mariner. The contact received notification of NHTSA Campaign Number: 14V284000 (Steering). The contact took the vehicle to a local dealer and had the recall repair completed. The vehicle was not repaired. The contact stated that on December 27, 2022, while exiting her garage porch the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 95,000.

The contact owns a 2008 Mercury Mariner. The contact stated while driving at an undisclosed speed and making a left turn, the vehicle lost power steering functionality and was difficult to turn. The vehicle was taken to the dealer and the contact was informed that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 14V284000 (Steering) however, the vehicle was previously repaired under the recall. The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 238,000.

Our torque sensor needs replacing. McFarland Ford in Exeter said that the torque sensor was repaird via recall at First Ford in Fall River, MA 2014. We have NEVER had a problem with steering. First Ford in Fall River informed me that if we brought the vehicle in for an oil change, any recall item would have been checked, and if they found no problem with it at that time, it was reported, and that ended the recall status for our vehicle. Please, we need your help. My husband is 83; I am 70. This whole thing smells. How can checking something we had no problem with cancel a recall status on our vehicle. There was no warning. Our vehicle worked fine. We got in the next morning, and the steering wheel wouldn't turn.

The contact owns a 2008 Mercury Mariner. The contact stated that the vehicle was included in NHTSA Campaign Number: 14V284000 (Steering) and an inspection was performed along with a software update. The contact stated while driving approximately 20 MPH, the vehicle lost power steering functionality making it difficult to turn to the left or the right. The contact pulled over to the side of the roadway and turned off and restarted the vehicle and the power steering functionality was restored. The failure occurred three times on the same day. The dealer was contacted and informed of the failure however, the vehicle had not been taken the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 185,669.

The contact owns a 2008 Mercury Mariner. The contact stated while her mother-in-law was driving 70 MPH, the vehicle lost power steering functionality. The contact's mother-in-law pulled the vehicle off the road and drove to an independent mechanic. The contact’s mother-in-law stated there was no warning light illuminated. The mechanic diagnosed the vehicle and determined that the electrical power steering assist needed to be replaced. The mechanic related the failure to NHTSA Campaign Number: 14V284000 (Steering) however, the vehicle was not included in the recall. The vehicle had not been repaired. The manufacturer was informed of the failure. The failure mileage was unknown.

Drove fine day before got in next morning wheel very tight hard to turn Took to shop they said loss of electric power steering. Guy said this vehicle had trouble with that Checked for any recalls NHTSA had this on their site as a recall started in 2014 I called dealership here in town and guy basically laughed at me because was a 2008 and said not going to fix your car forever. Recall has expired. It’s a safety issue.

THE PROBLEM IS WITH THE ELECTRIC POWER ASSIST SYSTEM. I HAVE A TORQUE SENSOR PROBLEM OR SOMETHING THAT WANT LET THE POWER STEERING WORK. FORD HAD A RECALL FOR THIS PROBLEM FOR THIS YEAR MODEL. WHEN I CALL THEM THEY RESPOND AS MY CAR WAS NOT COVERED. IM HAVING THE SAME ISSUE THAT THE RECAll WAS FOR. NOT SURE WHY ITS NOT COVERED.

While driving suddenly a beep on the dashboard and a notice appeared, the steering wheel got too hard to make it turn, the notice on the dashboard "Power Steering Assist Fault" the part can"t be found anywhere but refurbished at a high price, it is very unsafe to drive while making turns. Wondering if this could be a good reason to order recall on this part. Vehicle was inspected by a Mechanic. what do I need to do now? Thanks

The contact owns a 2008 Mercury Mariner. The contact stated while driving approximately 75 MPH and attempting to make a turn, the vehicle lost power steering assist. The contact was able to continue driving the vehicle in manual steering mode causing the vehicle to be difficult to maneuver. There was no warning light illuminated. The vehicle was driven back to the residence and was diagnosed by an independent mechanic. The contact was informed that the steering sensor was not operating as designed. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The dealer was contacted and confirmed that the VIN was not included. The manufacturer was not made aware of the failure. The approximate failure mileage was 180,000.

The contact owns a 2008 Mercury Mariner. The contact stated that the power steering assist fault warning message was displayed. There was an abnormal metal on metal noise detected. The steering wheel was unstable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The manufacturer was notified and referred the contact to NHTSA for assistance. The approximate failure mileage was 188,000.

The contact owns a 2008 Mercury Mariner. The contact stated that at startup, the steering wheel became difficult to turn. The contact stated that the power steering assist fault warning message was displayed. The vehicle was not taken to a local dealer. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 100,000.

The contact owns a 2008 Mercury Mariner. The contact stated that while stopped at a stop sign, the steering wheel inadvertently moved to the right or left. The vehicle was taken to an independent mechanic and diagnosed with steering control module failure. The steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 133,000.

Power steering goes out at regular intervals. in the same type of issue as the following Recall notice 14S05/NHTSA Or the Electric assist system as bad.

The steering wheel locked up while turning at about 20 MPH. There were not any warning lights that illuminated before, during, or after the incident. This happened on two separate occasions spanning about 7 or 8 months apart. I was fortunate enough to have safely pulled off into the shoulder of the road on both occasions. I turned the vehicle off for about 2-3 minutes and started it back up and the power assisted steering worked again. If I was unable to pull off into the shoulder, it could have resulted in an accident involving another vehicle.

The contact owns a 2008 Mercury Mariner. The contact stated that while attempting to park the vehicle, the steering wheel suddenly became very difficult to turn in either direction and the message "Power Steering Fault" was displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified. The failure mileage was 168,000.

Power steering went out while driving on the interstate. It will not engage at all.

The contact owns a 2008 Mercury Mariner. The contact stated while driving 65 MPH, he heard abnormal sounds coming from the front of the vehicle. The contact stated he lost control of the steering wheel and the vehicle was shuddering. The ABS warning light illuminated. The contact veered to the side of the road. The contact stated as he drove, the vehicle continued to shudder. The vehicle was taken to the independent mechanic who diagnosed the failure as a loss of the steering torque sensor signal. The contact stated that the vehicle was not repaired, and the failure had been reoccurring while driving at various speeds. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 14V284000 (Steering) because the VIN was not included in the recall. The vehicle was not repaired. The approximate failure...

The contact owns a 2008 Mercury Mariner. The contact stated that while driving at 50 mph, the electric power steering failed, and the steering wheel was difficult to turn. The contact was able to drive the vehicle to his residence. The contact had his friend who is an independent mechanic diagnose the vehicle. The mechanic determined that the power steering sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 200,000.

OUR MERCURY MARINER STEERING WHEEL IS VIBRATING UNCONTROLLABLY. IT IS DOING THIS BOTH AT IDLE AND WHEN DRIVING. IF YOU TURN THE WHEEL IT WILL STOP BUT THEN YOU ARE ALSO TURNING THE VEHICLE SO THAT IS NOT AN OPTION WHEN DRIVING.

MY POWER STEERING ASSIST WENT OUT IN 2016 AND I HAD IT REPAIRED UNDER THE RECALL (14V284000 FROM NHTSA 05/29/2014) AT THE FORD STORE SAN LEANDRO. THE SAME POWER STEERING ASSIST JUST WENT OUT ON MY VEHICLE AGAIN 3 DAYS AGO (03/06/2021)

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED WHILE DRIVING 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TORRINGTON FORD (1350 E MAIN ST, TORRINGTON, CT 06790, (860) 489-4133) WHERE IT WAS DIAGNOSED WITH NEEDING THE RACK AND PINION AND STEERING COLUMN TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE RECALL REPAIR WAS A ONE-TIME FREE REPAIR AND ANY SUBSEQUENT REPAIRS WOULD BE AN OUT OF POCKET EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,900.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD VIBRATE UNCONTROLLABLY AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT THEN STATED THAT UPON REVERSING OUT OF A PARKING SPOT, THE POWER STEERING FAILED AS THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT THEN CALLED PORCARO FORD (6001 WASHINGTON AVE, RACINE, WI 53406) WHERE HE WAS INFORMED THAT HIS VEHICLE WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 198,000.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT ATTEMPTED TO MAKE A RIGHT TURN AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO TURN THE STEERING WHEEL. THE CONTACT STATED THAT THE POWER STEERING FAULT WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

I PARKED MY CAR, AND UPON RETURNING I STARTED IT, AND RECEIVED A WARING STATING THAT THERE WAS A "POWER STEERING ASSIST FAULT". FROM THAT MOMENT, I HAVE NO POWER STEERING AND THE VEHICLE IS EXTREMELY HARD TO STEER. WHEN I TOOK IT TO MY MECHANIC, HE PLUGGED IN HIS CODE READER AND CLEARED THE CODE, WHICH BROUGHT THE POWER STEERING BACK ON LINE. SOME TIME LATER, THE POWER STEERING WENT OUT AGAIN, TO WHICH MY MECHANIC CLEARED THE WARNING CODE, AND THE POWER STEERING WAS BROUGHT BACK ONLINE. THE STEERING ASSIST CONTINUES TO FAIL, AND IT GOT TOO EXPENSIVE TO HAVE MY MECHANIC CLEAR THE CODE CONTINUALLY. I'VE ADDRESSED THIS ISSUE WITH FORD, AND THEY STATE THAT THE POWER STEERING RECALL 14V284000 SERVICE HAS ALREADY BEEN COMPLETED ON MY CAR, BUT OBVIOUSLY IT DIDN'T PREVENT THE LOSS OF THE STEERING: ELECTRIC POWER ASSIST SYSTEM. FORD STATES THAT I AM...

MY CAR WAS COMPLETELY FUNCTION NORMAL WHEN IT COMES TO THE STEERING AND I JUMPED IN MY CAR THE FOLLOWING DAY TO HEAD TO WORK AND I HAD NO POWER STEERING! FOR NO REASON MY POWER STEERING ASSIST QUITE WORKING, I HAVE NEVER HAD A SERVICE LIGHT ON IN MY CAR SENSE I HAVE OWNED IT BUT A COUPLE MONTHS AGO MY AIR BAG LIGHT CAME ON AND I CAN'T FIGURE OUT WHY IT CAME ON BUT NOW I HAVE NO POWER STEERING. I SEEN A RECALL FOR THE POWER STEERING ASSIST BUT WHEN I CALLED THE FORD DEALERSHIP THEY SAID THEY AREN'T ABLE TO SEE THE RECALL.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT UPON START OF THE VEHICLE, THE STEERING WHEEL INTERMITTENTLY SHOOK WITHOUT WARNING. RECENTLY, THE POWER ASSIST FAULT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL WHILE THE CONTACT WAS DRIVING 40 MPH. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, GREATER DRIVER EFFORT WAS NEEDED TO STEER THE VEHICLE WITHOUT WARNING. THE CONTACT ALSO STATED THAT AN ABNORMAL CLICKING SOUND WAS HEARD WHILE STEERING IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO LAFONTAINE FORD OF LANSING (5103 S CEDAR ST, LANSING, MI 48911) WHERE AN UPDATE WAS PERFORMED IN THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). RECENTLY, UPON REVERSING OUT OF A PARKING SPOT, THE POWER STEERING FAILED AS THE POWER ASSIST FAULT WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER RECALL. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHCILE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 154,271.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL OUTSIDE OF THE GARAGE, WHEN THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT INDEPENDENT MECHANICS WHO ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,816.

WHILE DRIVING THE POWER STEERING OF THE VEHICLE WENT OUT WITHOUT WARNING, THE VEHICLE WAS RECALLED FOR A POSSIBLE PROBLEM WITH THE POWER STEERING AND THE SAID NOTHING WAS WRONG WITH THE VEHICLE, NOW IT HAS GONE OUT AND I AM STUCK PAYING ALMOST $2000.00 IN REPAIRS. *TR

I WAS DRIVING AND MY POWER. STEERING ASSIST STOPPED WORKING AND DISPLAYED IT ON THE DASH. MY POWER STEERING IS COMPLETELY GONE. I WAS SCARED TO DEATH THERE WAS A RECALL PREVIOUSLY FOR MY MAKE AND MODEL SPECIFICALLY FOR THE POWER STEERING ASSIST BUT I WAS TOLD THAT ACCORDING TO MY VINTAGE NUMBER MY VEHICLE WASN'T PART OF THE RECALL. *TR

MY POWER STEERING WENT OUT WHILE I WAS DRIVING. I TOOK THIS VEHICLE TO MY MECHANIC AND HE SAID THAT IT WAS RELATED TO THE POWER STEERING RECALL THEY DID ON THIS TYPE OF CAR. BUT WHEN I PUT IN MY VIN IT SAID THIS CAR WAS NOT RECALLED. SO I AM WONDERING IF YOU GUYS SKIPPED OVER MY VEHICLE. I WOULD APPRECIATE IF YOU WOULD LOOK INTO THIS. THANK YOU.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED WHILE DRIVING 35 MPH, THE STEERING WHEEL STARTED TO SHAKE WHICH CAUSED THE STEERING WHEEL TO FAIL TO MOVE WITH EASE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT IT WAS DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO MATTHEWS FORD (1101 W SW EXPY DR, BROKEN ARROW, OK 74012) BUT NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 217,000.

I BOUGHT THIS VEHICLE A FEW MONTHS AGO. I WAS DRIVING DOWN THE ROAD ON THE HIGHWAY AT ABOUT 75 MPH AND ALL OF A SUDDEN THE STEERING WHEEL STARTED TO SHAKE. I BECAME SCARED AS I THOUGHT I MIGHT CRASH WHEN I STARTED TO SLOW DOWN AND TRY TO PULL TO THE SIDE OF THE ROAD. STEERING THE CAR EVEN TO THE SIDE OF THE ROAD WAS HARD FOR ME. THE STEERING WHEEL EVEN SHAKES WHEN IT'S IN IDLE. I CONTACTED THE MANUFACTURER AS UPON MY GOOLE SEARCH, IT SHOWED AN OLD RECALL WITH THIS SAME ISSUE I AM HAVING. I TOOK MY VEHICLE TO A MECHANIC WHO GAVE ME THE CODE OF B2278 WHICH IS STEERING SHAFT TORQUE SENSOR WHICH WILL CAUSE THE VEHICLE TO BE HARD TO STEER. I LOOKED BACK AT PAST COMPLAINTS AND IT SHOWS SEVERAL OWNERS HAVING THE SAME STEERING ISSUE BUT DID NOT...

TL* THE CONTACT OWNED A 2008 MERCURY MARINER. WHILE DRIVING THE POWER STEERING ASSIST SUDDENLY FAILED AND THE STEERING BECAME DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE SAFELY. THE CONTACT STATED THAT THE WHILE DRIVING APPROXIMATELY 60 MPH THE 'POWER STEERING ASSIST FAILURE' MESSAGE SUDDENLY OCCURRED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V284000(STEERING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 215,000.

JERKING BACK AND FORTH OF STEERING WHEEL WOULD OCCUR OCCASIONALLY UNTIL POWER STEERING ASSISTANCE FAILED. POWER STEERING ASSIST FAULT CODE WOULD COME ON EVERY SO OFTEN . I WAS DRIVING DOWN THE HIGHWAY WHILE THE CODE CAME ON AND DIDN'T NOTICE ANY DIFFERENCE IN STEERING DIFFICULTY UNTIL I PARKED THE CAR AND SHUT THE ENGINE OFF THEN BACK ON. POWER STEERING IS COMPLETELY FAILING NOW RESULTING IN INCREASED FORCE TO GET THE CAR TO TURN.

TL* THE CONTACT OWNS 2008 MERCURY MARINER. THE CONTACT STATED THAT IT WAS DIFFICULT TO MANEUVER THE STEERING WHEEL. THE CONTACT WAS DRIVING ABOUT 15 MPH WHEN THE FAILURE OCCURRED. THE MANUFACTURER OR DEALER WAS NOT CONTACTED REGARDING THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. *DT*JB

WHILE DRIVING DOWN THE BAJA PENINSULA MY STEERING WHEEL BEGAN TO VIBRATE AND MAKE STRANGE NOISES. SHORTLY AFTER I LOST ALL POWER STEERING MAKING NAVIGATION OVER THE MOUNTAIN ROADS EXTREMELY DANGEROUS AND HARD. ONCE HOME IN THE US I CONTACTED A LOCAL FORD/MERCURY DEALER AND WAS TOLD THE RECALL HAD ALREADY BEEN SATISFIED. BUT NOW I'M SEEING HUNDREDS OF COMPLAINTS ABOUT STEERING ISSUES OCCURRING WITHIN THE SAME TIME FRAME AS MY OWN.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED ON SEVERAL OCCASIONS WHILE THE VEHICLE WAS IDLE OR BEING DRIVEN, THE STEERING WHEEL VIBRATED ABNORMALLY. THE CONTACT ALSO STATED THAT WHEN THE STEERING WHEEL WAS TURNED THERE WAS THERE WAS A HESITATION IN RESPONSE TO THE WHEELS RESPONDING. ADDITIONALLY, THE CONTACT STATED THAT THERE WAS A CLICKING SOUND IN THE STEERING. THE CONTACT STATED THAT THE CLICKING SOUND EMITTED FROM THE INTERMITTENT SHAFT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE PADS, BRAKE ROTORS, AND PROVIDED AN ALIGNMENT. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,184.