NHTSA Complaint #11387583 — 2008 MERCURY MARINER STEERING

Complaint Details

ODI Number	11387583
Vehicle	2008 MERCURY MARINER
Component	STEERING
Date of Incident	January 3, 2021
Date Filed	January 11, 2021
Mileage	223,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

MY CAR WAS COMPLETELY FUNCTION NORMAL WHEN IT COMES TO THE STEERING AND I JUMPED IN MY CAR THE FOLLOWING DAY TO HEAD TO WORK AND I HAD NO POWER STEERING! FOR NO REASON MY POWER STEERING ASSIST QUITE WORKING, I HAVE NEVER HAD A SERVICE LIGHT ON IN MY CAR SENSE I HAVE OWNED IT BUT A COUPLE MONTHS AGO MY AIR BAG LIGHT CAME ON AND I CAN'T FIGURE OUT WHY IT CAME ON BUT NOW I HAVE NO POWER STEERING. I SEEN A RECALL FOR THE POWER STEERING ASSIST BUT WHEN I CALLED THE FORD DEALERSHIP THEY SAID THEY AREN'T ABLE TO SEE THE RECALL.

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