NHTSA Complaint #11442990 — 2008 MERCURY MARINER STEERING

Complaint Details

ODI Number	11442990
Vehicle	2008 MERCURY MARINER
Component	STEERING
Date of Incident	December 7, 2021
Date Filed	December 7, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The steering wheel locked up while turning at about 20 MPH. There were not any warning lights that illuminated before, during, or after the incident. This happened on two separate occasions spanning about 7 or 8 months apart. I was fortunate enough to have safely pulled off into the shoulder of the road on both occasions. I turned the vehicle off for about 2-3 minutes and started it back up and the power assisted steering worked again. If I was unable to pull off into the shoulder, it could have resulted in an accident involving another vehicle.

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