NHTSA Complaint #11454721 — 2008 MERCURY MARINER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11454721 |
| Vehicle | 2008 MERCURY MARINER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 188,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
The contact owns a 2008 Mercury Mariner. The contact stated that the power steering assist fault warning message was displayed. There was an abnormal metal on metal noise detected. The steering wheel was unstable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The manufacturer was notified and referred the contact to NHTSA for assistance. The approximate failure mileage was 188,000.
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