NHTSA Complaint #11307607 — 2008 MERCURY MARINER STEERING

Complaint Details

ODI Number	11307607
Vehicle	2008 MERCURY MARINER
Component	STEERING
Date of Incident	February 6, 2020
Date Filed	February 6, 2020
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

JERKING BACK AND FORTH OF STEERING WHEEL WOULD OCCUR OCCASIONALLY UNTIL POWER STEERING ASSISTANCE FAILED. POWER STEERING ASSIST FAULT CODE WOULD COME ON EVERY SO OFTEN . I WAS DRIVING DOWN THE HIGHWAY WHILE THE CODE CAME ON AND DIDN'T NOTICE ANY DIFFERENCE IN STEERING DIFFICULTY UNTIL I PARKED THE CAR AND SHUT THE ENGINE OFF THEN BACK ON. POWER STEERING IS COMPLETELY FAILING NOW RESULTING IN INCREASED FORCE TO GET THE CAR TO TURN.

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