NHTSA Complaint #11311786 — 2008 MERCURY MARINER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11311786 |
| Vehicle | 2008 MERCURY MARINER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 160 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
I BOUGHT THIS VEHICLE A FEW MONTHS AGO. I WAS DRIVING DOWN THE ROAD ON THE HIGHWAY AT ABOUT 75 MPH AND ALL OF A SUDDEN THE STEERING WHEEL STARTED TO SHAKE. I BECAME SCARED AS I THOUGHT I MIGHT CRASH WHEN I STARTED TO SLOW DOWN AND TRY TO PULL TO THE SIDE OF THE ROAD. STEERING THE CAR EVEN TO THE SIDE OF THE ROAD WAS HARD FOR ME. THE STEERING WHEEL EVEN SHAKES WHEN IT'S IN IDLE. I CONTACTED THE MANUFACTURER AS UPON MY GOOLE SEARCH, IT SHOWED AN OLD RECALL WITH THIS SAME ISSUE I AM HAVING. I TOOK MY VEHICLE TO A MECHANIC WHO GAVE ME THE CODE OF B2278 WHICH IS STEERING SHAFT TORQUE SENSOR WHICH WILL CAUSE THE VEHICLE TO BE HARD TO STEER. I LOOKED BACK AT PAST COMPLAINTS AND IT SHOWS SEVERAL OWNERS HAVING THE SAME STEERING ISSUE BUT DID NOT REPORT IT TO THE MANUFACTURER. I DO NOT BELIEVE THAT WHEN THE RECALL WAS ACTIVE THAT THIS ISSUE WAS REPAIRED AT THAT TIME. I CALLED FORD AND THEY REFUSE TO CORRECT THE ISSUE SO THAT LEAVES ME TO GET THIS REPAIRED WHICH WILL BE SEVERAL HUNDRED DOLLARS I DON'T HAVE. I COMPLETED FURTHER RESEARCH AND FOUND THAT THERE IS NO STATUE OF LIMITATIONS ON ANY RECALL AND IN FACT I HAVE 10 TO 15 YEARS AFTER AN ACTIVE RECALL TO HAVE THE RECALLED ISSUE REPAIRED BUT NO ONE WILL HONOR THIS. WHAT CAN I DO?
Related Complaints for the 2008 MERCURY MARINER
Other STEERING Complaints
#11632456
The contact owns a 2008 Mercury Mariner. The contact stated that while driving at 55 -60 MPH, the power steering fail...
#11621199
The contact owns a 2008 Mercury Mariner. The contact stated upon starting the vehicle, the steering wheel was signifi...
#11590127
The steering wheel does not return to center when making turns. It is more pronounced during left turns. This is a ...
#11586857
The contact owns a 2008 Mercury Mariner. The contact stated while driving at various speeds, the steering wheel becam...
#11575642
The contact owns a 2008 Mercury Mariner. The contact stated while driving 50 MPH, the vehicle lost power steering fun...
Recent Complaints for the 2008 MERCURY MARINER
#11646279
POWER TRAIN
The contact owns a 2008 Mercury Mariner. The contact stated while at a stop sign, the vehicle failed to accelerate up...
#11545897
POWER TRAIN
The contact owns a 2008 Mercury Mariner. The contact stated that while idled at a stop, the maintenance warning light...
#11504926
SERVICE BRAKES, HYDRAULIC
The contact owns a 2008 Mercury Mariner. The contact stated that while driving at 30 MPH, he had to hard brake, howev...
#11484711
UNKNOWN OR OTHER
My power steering light popped on about 6-9 months ago for about 10 seconds and then turned off. About a month ago no...